If you find yourself in a pickle, THIS is the place you need to call. I came up to Black River all the way from Chicago and burst a tire. I had no way to change the tire, my spare was also flat, and my family was 5 hours away. This place seriously saved my butt. He showed up in 30 mins to the woods where I broke down and was able to change my tire at his shop. I was able to get back on the road in less than an hour and make it home safe. I would give this place a million stars if I could!
Reliable, Friendly, and Fast – The Best in Town!
As a local, I can confidently say Brauner’s Garage is the place to call if you need a tow or a trustworthy mechanic. Family-owned and deeply trusted, Pat and his crew are always there in a pinch, providing fast, friendly, and reliable service. Their care and dedication to their customers truly show in everything they do. I couldn’t be happier with my hometown mechanic—you won’t be disappointed!
Best tow service I've ever received. Requested a tow after hours, during a holiday. Owner was pleasant, timely, professional, and in a phrase, good people. Excellent service and outstanding pricing. I wish we had more people like this in the world. Cannot recommend this business enough.
It was about 9 at night. I burried my UTV on the trail in Black River Falls. Called up Pat said he would be there in half an hour. He came out with his jeep, he helped shoveled quick sand away from my Ranger, he worked and worked at it mind you it’s not 10:30-11 at night, he finally got it to move and out. Gave us a ride back to our hotel to get my truck and trailer to load it up. Super nice guy fast and great service. Thank you very much Pat!!!!
Simply put, Pat and his sons were incredible! We broke down, the state trooper and the garage were so helpful! Repairs were done, price was extremely fair, their all around service was so thoughtful and kind. Can't thank them enough for being so honest, it is refreshing!
Had a flat on 94 on busy memorial day weekend. My tools failed and I called Brauner's garage and they were there in 20 minutes, fixed in 5 and back on the road in less than 10. Would highly recommend.
My wife and I were headed to northern Illinois from Minneapolis Christmas Day when our Mazda CX-5 stalled 10 miles north of Black River Falls. Unfamiliar with the area, we called the first towing service we could fine online — Brauner’s Garage. Here’s what I’ll say about the owner — he was generally unlikable but reliable enough. To be fair, we pulled him from his Christmas festivities, which he didn’t hold back from letting us know. He was curt on the phone and equally unfriendly and uncommunicable in person; I developed a growing sense that I could not trust him. Nothing ever came of those feelings, however, and he did deliver our vehicle to a local dealership and my wife and me to the local Kwik Trip to wait for a ride. Total charge was $250 flat rate plus tax. Objectively, I have no good reason to recommend NOT using Brauner’s, though personally he wouldn’t be my first choice for assistance in the future.
We had an accident with another vehicle on Christmas Eve. Pat took me to the hotel where my family was then rescued our vehicle (severe damage)and returned to the hotel and took us so we could retrieve our belongings including Christmas presents. Pat made a horrible situation as good as it could be. There are still good people out there and Pat is one of them.Thank you so much. God bless you and your family.
Professional fast response, clean and kind professionals. Got my truck and trailer from A to B safe. Fair Price. Owner was a very knowledgeable cool relaxed guy. Would definitely use again.
We had a punctured tire and AAA couldn’t send anyone for several hours, we called Brauner’s and they came much sooner. The tow truck driver helped us get our spare on, but all the local stores were closed on a Sunday evening, so he brought us back to his garage to see if he could dig up a tire that would fit. In the end, he was able to patch our tire, and we were back on the road. Super helpful, kind and a very sweet dog to keep us company while we waited!
Brauner's went above and beyond for my daughter and I after a deer hit we recently had where our vehicle was completely totaled. Not only were they quick to get there and get us to their shop (especially on a cold night), but also very friendly, kind, and considerate. My daughter had an allergic reaction to the powder from the airbags deploying and Pat was on top of everything, assisting us in any way possible with that, and his wife stayed with us to make sure we were safe until our ride could get there from an hour away. I would highly recommend and am very thankful they took care of us that evening.
First off super rude!! Called because my keys were locked in my car, was told it would take them 20 minutes to (get) there, walked from my house to where my car was at (within) that 20 min time frame , called them and they said to call somewhere else because they sat there for 20 min. I had to beg them to come back because I had walked, and still when he got there he was the rudest person can’t believe you would treat costumers like that !
For the second time on a trip back from northern MN, Brauner’s has come to the rescue, and quickly with great customer service - both tricky situations. If we lived in the area, they would be our go-to garage.
I used this towing service last week and they were very helpful and courteous of the situation. They towed a car back to Eau Claire from Black River that was undrivable due to a minor accident. They even offered to drive our company driver back to work . Great experience and would definitely use them again if needed.
The driver Pat was very rude and disrespectful he was not very professional or nice by any means I felt like by my vehicle braking down I was an inconvenience to him on having him come out I have never felt like this with any other towing company I have used when he was taking the truck off the flat bed he slammed it in a gears
My sister had a problem with her truck over Memorial weekend. She was traveling to Florida and had to be there by the first of June they towed her truck and uhaul to their place of business and thought it would be done tues. But they worked on it Over the weekend (weather put a hindrance to their weekend plans so they were thoughtful to get it done early) She was back on the road before noon on Tues. They were totally awesome !..they explained all in detail what they did to her truck. Very accommodating and do great work
I highly recommend this business to all. Thanks again for such great service 🌝
Been a customer with Brauner's Garage for 20 years. Started with Joe and Pat and now Pat has taken over with his sons. Continue going back to them for work on my vehicles because Pat always treats me fair and does good quality work.
The driver was rude. Having been in an accident we were very shaken and upset. It's too painful to think about. Would rather leave my car in a ditch. Rated them a 1 because I can't go any lower.
Next time my car has a problem, I'm going here! Called them up with a problem about a headlight and they promptly told me how to fix it - no need to come in. Honesty and integrity win every time.
I speak from my personal experience awhile back it was a rainy and nasty night out I was on my way to work at 11:30 pm. I was traveling on the Interstate when I hit a massive pothole and blew my tire. They came out right away towed my Jeep and even dropped me off at work! Came by after work and they ordered me a matching tire and installed it so with Towing, New tire, and installation they charged me the very fair price of just over $330.00. Awesome work guys can't thank you enough!
Small town Family owned and operated business yet large enough to accommodate prompt quality family type honest trust worthy service. My experience was you can't go wrong here. I was an out of towner but it felt he was helping his best friend. Very people oriented. And they had a nice quality well kept clean tow truck which says something about how a person runs and cares for a business. Thanks for your help. Bob from Sweden.
Very accommodating for out of town relatives who had Jeep breakdown.
Worked on Saturday AM and got them back on the road by afternoon. Very friendly and knowledgeable
I was 500 miles from home and my wiper fluid line broke and the latch to my hood wouldn't close. The man who I called (5 minutes before closing) told me that he would stay open and take a look at it for me. So I drove over and he stayed open 20 minutes longer than he had to for me and fixed my car. I asked him what I owed him and he said $20. He could have gone home and told me to wait until tomorrow, but for only $20 this man stayed out with me in the cold while a storm was rolling in to fix my car so that I could complete my journey. I am very grateful for what he did and I recommend everyone go to Brauner's Garage for any auto service they might need.
Over priced. They towed my car off the interstate and tried charging me over $500 to replace my fuel pump. They told me the recomended pump was $370 with the filter. I ordered the same exact pump,filter and sending unit for $180. I was 200 miles from home and they knew it. I told them I would haul my car home and fix it myself. They told me I had until the end of the day to take my car or they were going to start charging me storage. I was a long way from home and already paid the ridiculous price of towing these days and they wouldn't even give me 24 hours to get my car out of there. For the most part They were nice people and appreciate the fast response on the towing. I also understand they have a business to run but they obviously don't understand what it's like to be stranded away from home with few options. Lucky for me I had a friend available to bring me my truck and trailer that day so I didn't have to pay their storage fee or overpriced parts.
Family-owned for three generations...
Great attitudes, smiles, thorough and knowledgeable about mechanics and getting a vehicle out of harm's way. Plus we fell in love with Grandpa Joe 😊
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