What clients say about Sun city towing in Sun Prairie (WI)
Very professional and fast! I highly recommend their service. I only had to wait for about 15 minutes for them to show up. The bill was a reasonable price and exactly what I was told over the phone. Hopefully I won't have to use them again, but if need be, it will definitely be them.
What an amazing company! Called them for help with changing a tire on my dump trailer and they arrived to us within 30 minutes! Beyond helpful in stressful moment, thank you again!
I wouldn't trust them to put air in my tires. He's good at saying what you want to hear, so I trusted my Silverado plow truck with them on January 8th. Since it was so cold and this was a second vehicle and I had a small list, I said to go ahead and put any emergency repairs or service calls ahead of me, so others could get to work. I didn't know he would keep putting me on the back burners for FOUR MONTHS!! I got it back May 10th(?). Then, to finish a job, I had to make ANOTHER appointment 6 weeks out. Today, I had to open the dash to investigate a strange noise and found the instrument cluster that I spent $200 on, wasn't even screwed to the dash. This made me question other things. The engine oil is still dirty after an oil pan gasket and oil pump oring replacement. I can't get the dipstick back into the tube that they replaced. Now, I have to go through everything that I asked them to do and paid just under $3000 for.
Thanks, Victor. You can count on me to tell all of my friends and my attorney about this, if I don't see some kind of refund, NOW.
I have never experienced such a whiplash or service this company quickly went from a place I would certainly recommend friends, family and others to use to a company I would never want anyone to work with. They will find every reason to charge you extra and add fees, they will do nothing to work with you and act helpless to make any adjustments. Be sure to look for signage when in the store when it comes to different costs and Fee's versus taking them at their word.
My sister and I got a flat tire while heading to Devil's Lake and called up Sun City Towing for some help. The man who helped us was extremely nice, had fast arrival time, and fixed it up in 5 minutes. If you are in the area and need someone with fast skills and a great personality to help you out, its the owner of this business!!! Thank you again for helping us with the tire today!
I called this place after an accident. They responded quickly and were very polite and helpful. Nicole was wonderful to work with! Definitely a 5 star company that provides great service!
Nicole, Alex and Victor were so helpful! We called our roadside assistance to come help. They never came through! Called them so many times and it led us to automated messages only. Decided to look for our own tow. Found Sun City and they gave us an Exact time they will be there by and there were! Thank you Sun City for helping us out!!
No, I agreed with the installation of my Intoxicated says one thing and then they come out with another The lights on my dashboard don't work The rubber of the lock key lying on the floor. They said that the problem is that I left the vehicle without battery and it is not true that I took the vehicle to them before that happened and they said that they do not know anything. They need to improve everything and be more professional if you are approved by the state.
It was everything you could hope for in a tow. They got there fast, very friendly and completed the entire process quickly. We waited more than 19 hours for a tow truck before calling here. For it being Christmas Eve and in the negatives with windchill, I cannot say enough good things about their service!
Such nice folks. Got stuck in the snow at work and Victor and Eduardo not only got me out quickly but also left my car reverse parked safely in a spot where I wouldn’t get stuck again. Went above and beyond 10/10 would recommend!
Victor is a great mechanic and does everything at a reasonable price.
I went to another place and they would have charged me 450+ for a replacement control arm. Victor got it done for me for 250. (This was in 2018)
He's also a fellow Raiders fan, so bonus points for that.
I was in a pretty bad deer collision and Sun City was dispatched through my insurance. They were so nice over the phone and in person, which I appreciated during a stressful time. Thank you for your professionalism and kindness.
The quality and efficiency of the work done here is second to none. They were very upfront with no surprises along the way and completed the work on time.
Also, the customer service is top notch! Very personable, gave clear explanations of the work, and answered my questions without making me feel stupid for asking them. If you want integrity, go Sun City
This definitely feels like a family business and the power of that makes Sun City Towing that much better. Victor is a blessing in troubled times. When the other guys might get to your problem when they can or when they feel like it, Sun City will make it happen and they do it well and reasonably. I'm so glad I found this towing and interlock provider. Did exactly what I needed very timely and didn't rip me off at all. A towing company with empathy...hell yes!!
Called them twice to come tow my vehicle to a different location and went straight to voicemail. Called the next day, a guy picks up and said hes on hos way to the office and will call me back in 10 mins. So i wait and no call back, thought maybe they were busy so i didnt bother to call back til later around 2:30 pm and it went straight back to voicemail. Fast forward next day no calls. Guess they dont want my money. Never calling them for business again.
My car battery died as I was on the way to get an oil change lol. The man who came was beyond wonderful and helpful! Came in the amount of time he told me, was super friendly which is awesome cause I hate taking to car guys since I am a typical clueless woman lol. The price was great as well as the service. I ended up being able to drive to sun city garage after he helped start the car and decided to get a battery as well as my oil change and he was so fast! Definitely did not feel like I was getting played in any way and he also took his time to explain everything to me. Sun city is my new go to!
Sun City Towing has been such a breath of fresh air. At some of my hardest times Victor and his crew always pulled through and made the experience a breeze, coming to them helped me tremendously. As embarrassing as it is for me to say, I needed them for an intoxalock. I was ashamed and he could tell, never did I feel judged or less like a person. He treated me and my family like family. He was always honest and very helpful. He taught me how to use the device and made sure I was comfortable. For the full year of needing the device he was always there for me with any questions, concern and calibration. I actually enjoyed having to come in so we could visit. They took better then great care of me. I will reccomend them for everything, always. If I ever run into car troubles, I know exactly who to call without hesitation. Thank you for making such a difficult time in my life less painful. Thank you for being a legit business that cares about their customers. I really value Sun City Towing.
These gentlemen were unbelievable!! I had a tire blow on my dual axle trailer on I94 and they responded immediately. I had called 3 other companies, all with no desire to help. Their rates are incredibly reasonable. Highly recommend!!!
Top notch communication, straight shot automotive industry knowledge, great price, awesome crew, solid overall experience. You would be actin' a fool if you skip past this review!
Yesterday I called (on the recommendation of my car insurance agent, who was towed by Sun City just the day before & was happy with their prices & service) because my van wouldn't start. Eventually it started on its own, and when I called back to cancel my request, the man I spoke to was understanding & gave me helpful advice about what to watch for in the future, & what the cause might have been. I will DEFINITELY use Sun City Towing in the future!
I was quite literally rescued by Sun City Towing during an unexpected snow storm, after my vehicle spun out, and went into a ditch. The gentleman who assisted me was polite, courteous, efficient, and most importantly friendly. The issue was affordably and quickly resolved by Sun City Towing. I would highly recommend the use of their services for anyone needing their help, and will definitely contact them first, should I run into another problem with my vehicle.
Great experience! Everyone I spoke with was friendly and helpful. The tow truck driver was prompt and professional, and the price was great too. I couldn’t have been happier with them.
So helpful!! After a crash, they helped me figure out a plan to get back to my vehicle so it could get towed under my supervision and I could get my things. Not just friendly, but very helpful and resourcesful staff. Thank you!
My emergency roadside service contacted them and they said they would arrive in 45 min. After 55 min. had lapsed they called and said their tow truck broke down. I ask: what kind of auto repair service lets their tow trucks get into such bad shape that they break down while on duty? I didn’t believe that excuse, and they said it would another 45 min to get another truck to me. I asked if it came with a discount. She laughed disrespectfully and said she would call her boss to ask and call me back. BIG FAT LIE!!! She cancelled with my roadside service, and they had to contract a new towing company. That shows how much they care about someone in dire straights, and what a sham their company is.
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