What clients say about Prairie Land Towing in Sun Prairie (WI)
Adam came out and helped tow my car during a busy intersection during some heavy, wet snowfall (sorry to everyone who was driving around then and there for being in the way). He skillfully maneuvered around all of the other cars that were stopped at the light, was able to pick up my car and even helped me get it back into my tiny garage with his giant truck. He was also able to take a quick look at the kind of damage and what I might expect to pay to get it fixed.
Thanks a lot Adam!
Pure unethical greed from ownership. Will take full advantage of customers. A circuit court search shows the extent they are willing to go to make a dollar. Avoid at all costs. Call Liberty Towing.
Edit. Your generic response blaming the customer does not apply. This was not a parking violation tow.
Carol was absolutely awesome, quick and efficient, im a trucker who was stranded in the freezing cold and that was the only thing on her mind, my safty and to get me somewhere safe. I ended up not needing a tow but Carol was on it. Very professional
Carol was absolutely amazing! Total life saver and an absolute sweetheart. She was acceptionally accommodating to my needs when I showed up to get my car back. 10/10 service. Thank you so much hun!!
I called for a tow they were here with in a hour paid online and my car was on its way to get service.
the person on the phone was so help full, she help me get to the paper work and step by step she help me fill it out.
Excellent towing company! Quote was done by Carol very professional and quick quote! Service was quick and very professional and overall a great experience. I highly recommend them!
My son's girlfriend got stuck in the ditch after the recent snow storm. Prairie Land showed up quickly and charged a fair price. I hope I don't have to call them again... but I will definelty have them on speed dial! Thank you!!!
Totally. Disrespectful to disabled. Folks. Thats a law violation They Don’t now how to tow. All wheel drive vehicles. May need new transmission Because of them. Would never use there services. They clearly can’t read. Parking permits And they over charge for stupidity.
The police had them tow our old truck because it was taking up too many parking spaces even after we proactively told the police the truck had no brakes and we were having it towed the very next day. This company charged us $586 to tow the vehicle from Columbus to Sun Prairie. There was a $105 file origination fee, $324.50 Abandon Vehicle Emergency Response, fuel charge fee of $38.66 and then storage of $98 when they only held our vehicle for a few hours while we coordinated with a reputable towing company to get the truck towed home. The truck was not causing any kind of safety concern or issue for others to park in the area so calling it an emergency response is outrageous along with their fee for it. The people on the phone were rude and were not willing to explain any of the fees until we arrived to pick up our vehicle only telling us to bring cash if we wanted it back. They also did not disclose the outrageous storage fee they charge daily. Police departments should consider using another company for their towing services because this company takes advantage of people.
Your response to my review makes me laugh hysterically because basically you are admitting you charge a flat rate no matter the situation. The truck was easily accessible and there are no keys for the truck so it was not locked and has a push button ignition. Nice try! Also know others in the towing business and they agree your rates are outrageous!
They towed my car without warning and then demanded cash to get it back. No empathy, no compassion. Terrible company. If you want to see how little compassion a business can have, deal with them once, you’ll regret it.
Called because of a flat tire, and asked specifically if they would be swapping my tire off the rim for a new one due to my spare tire and tools not working for me, dispatch told me yes and sent a guy out. Guy gets here and tells me they don’t do rim swaps, takes a look and tries a few things and doesn’t get anywhere. Basically tells me I’m SOL, which I already Knew that’s why I called for the repair. Since they couldn’t do anything to swap my tire I asked if they even had any patches or could air it up, told me they couldn’t do patches I understood that for liability, but then I asked to air it up and the driver didn’t even have a hose or chuck for his compressor so I paid for services and didn’t receive anything but a waste of time I could have used to go home and get the tools I needed. So yeah I wouldn’t recommend this place to anyone, but the driver was nice and tried all he could the company and dispatch really ruined my day though.
Got a flat tire in South Beloit, IL on a Friday night and called for roadside assistance. Adam came to the rescue in no time with his truck, and it was clear right away he’s a pro — nearly 30 years in the business! He got us safely back to town, and we had such a great time chatting along the way. After dropping off the vehicle, he even offered us a free ride home. Adam, thank you so much — you turned a stressful night into a genuinely enjoyable experience! Highly recommend!
They charged me $2,600 for a 160 mile trip and the driver still stoped to take a dot exam that had my driver waiting outside for 1 hour and 30 minutes. No towing company charges $2,600 for 160 mile trip . They lied they said it was $285 an hour but they charged extra hours. I usually pay with all other towing companies $1,400 for a 160 mile trip. I have gotten towed from minesota to Chicago for $2,400 which is double the distance , this time it was by Madison Wisconsin to Chicago only a 3 hour drive. Super expensive
broke down near sun prarie this afternoon, in a very dangerous spot on the freeway. when I called they initially quoted 45min but Adam was there in 15! he had me loaded in less than 5 min, drove me to my dads shop in oshkosh, 1 hr away, and even gave me a lift 30min further north to appleton so I could get a rental car (all of them were sold out in oshkosh for eaa!) Adam, youre the MVP cant thank you enough.
After having over $10,000 in work done on my vehicle, including replacing an alternator twice because the first one was faulty, they still charged me over $80 to test the alternator and battery while alternator is under warranty. They then told me there was nothing wrong with the alternator. The very next day my battery light was on again, all of the dash lights came on, and my vehicle died. I called to ask if they could tow me and check the alternator and was told that since the alternator checked out fine the day before, I would have to foot the bill for the tow and it clearly wasn’t the alternator that was wrong. This is very poor customer service in my opinion and we won’t be back. Turns out alternator was bad and I’ll be claiming the warranty myself.
If you want a company that values customers and relationships, don’t go here. They are only concerned with the dollar and will step over you to get it. Also, don’t email them with any concerns or you will get a canned email response. Just another reason to avoid.
I reviewed a statement for someone. Prairie Land charged in excess of the statutory rates for some items and jacked up the storage fees. This was not a disagreement about whether weekend days counted, but a situation where a vehicle was on the lot for less than 12 hours and Prairie Land trying to charge 3 days' storage.
My Mustang’s coolant reservoir failed on the highway and overheated, was quoted 30-45 minutes but the driver showed up in around 15!! He was so friendly and nice to talk to and took fantastic care of my car, even offered to unload it into my garage for me. I unfortunately didn’t catch his name because I was all over the place but he was so fantastic and kind and I would definitely recommend.
On the unfortunate occasions that I've needed a tow, Prairieland has always timely, friendly and professional! The drivers and dispatchers are fantastic, and my vehicleis well cared for. If I could rate more stars I would. Highly recommended.
Thanks, Prairieland!
My recent experience with Ben at Prairie Land Towing was nothing short of amazing.
My car stopped working suddenly on a rainy Wednesday afternoon. It was 40 degrees and my car wouldn't turn on. I called AAA and never actually heard from their truck. To my surprise, a tow truck pulled up behind me a mere 25 minutes after my car died. It was Ben who saw me when he was driving the other direction. He actually turned around in the nasty weather (it was starting to turn to snow at this point) to "make sure I was good".
I can't sing his praises enough or thank him for being there for me that evening. Sometimes God sends tow trucks!
I recently had my car towed by Prairie Land Towing, and I couldn't be more pleased with the service. Adam, in particular, was absolutely amazing. He was professional, friendly, and went above and beyond to ensure everything went smoothly. From the moment he arrived, he made a stressful situation much easier to handle. Couldn’t have nicer things to say.
Got my car stuck in a ditch earlier today and called Prairieland Towing, tow truck came within 30 minutes after the phone call and it only took about 10ish minutes to get my car out of the ditch. I am really happy with the tow truck driver Adam who really helped me out when I was in a pinch no damage happened to the car definitely recommend their services
These guys are fantastic. They beat AAA’s time by over 6 hours. Extremely professional, quick, and friendly. They seem to have the best towing technology as well—I was so impressed by the truck lift. It really does the process along. I would strongly recommend their services and will be going back for sure.
We called Prairie Land because our Vehicle Stalled on the interstate. Prairie Driver Adam went above and beyond to accommodate my family and I during our difficult and frustrating time. The staff was super helpful and supportive!!!
If you get to choose who tows your vehicle DON’T CHOOSE Prairie Land Towing. My daughter was in a car accident on Sunday 8/14/22. So my husband went to Prairie Land the next day, 8/15/22, to get it out, the bill was $1696.62 (Proof in the pictures)!
There is so much wrong with this bill. But the biggest is the amount is outrageous! We knew there would be a bill but not this large.
Adam from prairie land towing deserves the Good Samaritan award. Driving down the interstate with my 4 daughters our roof rack snapped in half and our water sport boards jack knifed (and luckily did not fly off). I pulled over to call my husband who was a bit ahead of us. Then prairie land towing pulled up and Adam helped us figure things out. He got the boards off, kept us all safe, and once my husband was there worked to get everything moved so we could depart. We would have been stuck without him. He gave me his card and didn’t want anything in return. He said he just wanted to be sure we were safe. He went above and beyond!! I am forever grateful for his help!!
Seriously the best towing company I could have used. My cars catalytic converter was stolen and I needed my car to get towed to go have it fixed. Adam showed up and as soon as I started talking to him, not only did he help with telling me my insurance was sending it to the wrong place but he also helped tell me where my car needed to go. He was with me for about an hour and was so patient on waiting for my insurance to approve my tow. And then when it seemed like they weren't going to he was still helpful and said that we will get your car to where it needs to go. I was super stressed out during this whole thing and Adam's sense of humor just made me be able to relax a little bit. Adam even took a picture of me for my parents for memories. As well as a picture underneath my car of my missing cat. I seriously wouldn't have wanted any other tow from another company. It was probably the best portion of this whole car mishap. Thanks again Adam for all your help and I appreciate you looking out for me!
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