AutoZone Auto Parts in
Stafford Courthouse (VA)

The best staff ever. They are able to order my parts and be honest about hub delivery times or which locations have the item in stock.

Tom P, is an exceptional store manager. He was kind, polite, and very helpful. He has fantastic customer service skill and was able to help me resolve my issue in just a couple mins. I was in and out, and left as a very happy customer. 😊 thank you Tom! I’ll make sure to come back to your location for your customer service.

Today I had the pleasure to meet Kaitlyn and Timothy. Not only did they provide awesome customer service they took the time to educate me on my car issues. It's been a very long time since a company made me feel truly valued. There training showed me that I was in good hands and they were an SME. Thanks for being the best part of AutoZone.

Doug was incredibly helpful and went above and beyond. Not only did he offer to change the battery, but he also took the initiative to perform additional services without being asked. His outstanding service makes it clear that I’ll continue bringing my business to this location.

I stopped by AutoZone tonight with my fiancé to ask about some parts for both of our cars. While we were there, a customer came in trying to return something without a receipt. Thomas and Mackenzie explained that the store did not allow them to make a return without a recipe but offered to swap the parts out for him. The guy got super rude and borderline threatening. Despite that, both Thomas and Mackenzie and handled the situation well and maintained professionalism. I just wanted to leave a good review in case that guy tries to twist the story—these two were awesome and definitely deserve some recognition!

This has been one of my favorite stores for a long time. I would like to highlight the extensive variety of products they carry. I found a tool that no other stores had. The staff is very friendly and knowledgeable. Five stars!

I needed to replace my taillight bulb, and they were very nice considering I had no idea what I was doing. They replaced it for me as well!

Benjamin was awesome!!! He replaced my wiper blades and provided instructions on how to do this task on my Audi…he is an asset to your store & exactly the type of person that any organization would want to represent their store.

Best AutoZone that ive ever been too, Tom seems like hes always there and has been incredibly helpful, goes above and beyond to keep my GTO on the road

Devan was absolutely awesome and highly recommend coming here to work with him. Diagnosed my issue rapidly and got all the parts and tools needed to get it fixed up. In and out in less than 10 minutes.

Needed a new battery. Everyone went above and beyond to help me. Installed it too!! They were amazing! Special thanks to the manager Frank and Marcus!!

V was amazing! Not only did he offer to change my bulb for me he actually noticed the bulb wasn't burnt out and fixed it for me. I would go out of my way just to come to this store. Oh did I mention he immediately greater ne when I walked threw the door and asked if I needed any help. Then offered to look up which bulb I needed and when we couldn't find the bulb he called another store to see if they had it but he ended up finding one while he was on the phone. Wow just a good way to get off of work and end my day.

I went in to buy a long funnel to fill my hard to reach transmission fluid. After buying the wrong one and having to go right back in a returning it, they let me borrow theirs. And he actually helped me put it in! He opened it, placed the funnel and then sat on the break for me as I poured! SO THANKFUL! Thank you

I recently returned home from a deployment and had my side view mirror broken off. I stopped by the Autozone Store on 1167 Garrisonville Road for assistance. I was greeted by Tom, the Store Manager, who took the time to identify the mirror and place an order prior to my redeployment. About a week later, after contacting the store and the Staff, Tom gave me a call to inform me that the Part had arrived and he would be available to assist me with the installation. I stopped by the store and Tom immediately stopped what he was doing and assisted me with the installation. I redeployed the following day; and, can't thank Tom enough for his dedication and thoughts. God Bless Tom and his Staff for making my life a little less stressful. Semper Fidelis

Isaiah was amazing he came to me to try to figure out why my car keeps stalling out while o am driving. He showed some of the things that I could replace myself and I needed to have done. He saved me a lot of money and I appreciate that so much. Elizabeth Cheeseman

Really easy to find things inside, usually always have the part im looking for, and theres 2 on 610 alone so the continence is crazy. Thank you to Thomas for changing my battery with yucky bolts and being informative. This is a great place for parts, and the employees are always helpful, but please, if you have a problem with your car take it to a mechanic and dont solely rely on autozone. The device they use to check your starter alternator and battery always gives me a different answer. It always either says its my battery or alternator but it was my starter. There were past employees that gave straight wrong information. Mechanics are professionals that really know about cars, most of the employees are just employees even if they know more than you (and thats ok!).

The team at this location are amazing Smitty, Rico and Scott the 3 employees that helped me out with my car lights. They were very knowledgeable, friendly took their time and were patient with me. They installed my car lights which for my Hyundai ELANTRA it’s not easy but these three gentlemen were there me. thank you so much for your help means the world to me.

I came to the Stafford location at worth ave. And Daven was super helpful he was the best I have meet!! he took great care of me along with John and Rico when I tell you the best customer service experience it was the best!!!! All I needed was a battery I will definitely be back 😃

I had my battery lose charge in 100 degree heat luckily I had enough power to pull into this autozone. Best customer service hands down. I was helped by an associate named Tiffany and the manager Dani. They provided full diagnostics on my van. Charged my battery for me and quickly priced parts for me. Very knowledgeable, honest, and helpful. I highly recommend this store, fantastic team.

Walter Brown help trouble shoot what was wrong with my car. He recommended a part and I was done. He was professional, knowledgeable, courteous and patient. He went above and beyond and saved me a lot of money. If I need anything else for my car, I will return because of the excellent service I received from Mr. Brown.😊

Can I say that I appreciate Robert’s help so much today... his excellent Customer service probably saved me about $300 today. I apologize that I was not able to leave a tip because I didn’t have cash on me. You’re in my prayers tonight and I know that God will bless you at the right time when you need it most for your sincere customer service.

Staff at Auto Zone near Neighborhood Market were great. Had purchased a set of expensive wiper blades and they started failing three months later. I came into the store and they made everything right, no questions asked. Thanks Ruby!

I visited the store 1167 Garrisonville and was "assisted" by what appeared to be the on duty manager. A dark haired kid with a scruffy beard. I was in search of a gasket for a rear tail light. He reported that he didn't have that but he had gasket material. keep in mind, I had the old gasket with me made of a sponge like material. He comes back with a role of gasket material for engines and fuel filters. I say "this is for engines." He responds "yes." I say "this won't work will it?" He responds "no." Now I don't say anything at the time, but instead turn and leave. My take away, as a customer, is that an Auto Zone manager will sell me any piece of non-purposeful garbage rather than help me as a customer. The question I have here, is that one person or is that the culture? I don't intend on visiting another Auto Zone given this experience.

Awesome Service! Just walked out of Walmart neighborhood market and saw a guy with the auto zone shirt helping an older woman; he was jumping her truck battery with a "jump it". So nice of him. So glad to have this new auto zone so close to our house.

I wish I could do 10 stars because the service I got was great! My headlight had burnt out on my passenger's side and my driver's side was starting to fall apart so I was driving almost completely in the dark. Luckily this Autozone just opened up by my house so I pulled in and Armando was quick to help me out in finding the right bulb. When I mentioned that my bulb was out and I needed help installing it, he helped me even when it was 10 minutes to close so I wasn't driving blind at night. Thank you so much Armando! I'll definitely be coming back to this Autozone in the future.

Doug scanned my wife's vehicle and explained what could be going on with it to her. He was very knowledgeable, helpful, and friendly. He took time to go over prices for various O2 Sensors with her. Great customer service! Thanks Doug!

First off I want to say that the Manager Nick who assisted me is G.O.A.T. This location just opened on Saturday and while the plus side is that it is extremely close to my house, I - with Nick's help - was able to find the parts that I needed in order to fix my car in a timely manner. He's very knowledgeable, and helped me find exactly what i needed without pushing unnecessary products in my face. Go there for what you need.