What clients say about Moon's Auto Body in Roanoke (VA)
Absolutely amazing quality and service for my fiberglass job. It was an incredibly well priced job for the quality of work. The staff took the time to see my needs and get my hood all fixed up.
Could not be happier with the outcome.
My Nissan Murano bumper collided with a pole in a parking garage, and it did not even dent. (Shout out to Murano's durability.) But the bumper dislodged a little all across the front, left and right side. Literally no dents on Murano, a just few scratches from the slow collision, but she's a decade old and I'm ok with low-visibility scratches and no dents. I took Murano to a large body repair shop in the New River Valley, and a kind professional assessed the damage. I shared that I have full coverage insurance, but wanted to just pay out-of-pocket. OK. THE ASSESSED DAMAGE WAS $2,300!
No. Way. Y'all. Yep, two thousand three hundred and something dollars.
I decided to get a second opinion. I found Moon's by a simple Google search of highly rated body repair shops.
Y'all. MOON'S AUTO BODY REPAIR SHOP was/is awesome! Moon's is a local, small, family-owned business with a commitment to excellence that all businesses should have. I was promptly able to get appointments to assess and repair the damage. AND, y'all -- during the damage assessment, Moon's daughter popped the right side of my bumper back in place with her bare hands (NO TOOLS). So thankful that she did not charge me $2,300 for that. That was FREE-LOL!
Murano was in one day and out around lunchtime the next. When I arrived, a kind Moon's team member was washing my car. OH YES! I parked under a tree in the days prior to Moon's repairing my car and there was tree sap on the windshield and hood. Moon said they they noticed it so they cleaned it off (no request necessary) after they repaired my car.
Total cost for Moon's EXEMPLARY service and quality repair, labor and parts, and Wonder Woman's no-tools-bumper-back-in-place magic = $167.00. Y'all. ONE HUNDRED SIXTY SEVEN DOLLARS. Period. Thank God for business people who are not in business to fleece their customers. Moon's will forever be our family's auto body shop, and it's OK that I need to drive 40 minutes to get there.
I encourage anyone who needs auto body repair to check with Moon's Auto Body Shop FIRST. Competent, kind, professional, fast, affordable, and high quality, durable results.
Thanks to Moon and his daughter and team for their good work.
I had the best experience at Moon’s auto body! They were the kindest people, taking care of my car quickly and extremely cost friendly. So so glad I decided to come here! They are the best!
Really nice people and willing to get under the car and show you where the damage is which I really needed and appreciated for my peace of mind. Won't hesitate to come back in the future!
WONDERFUL PEOPLE
Fantastic communication, unbeatable prices, friendly and accommodating. Abby is a breath of fresh air and she's on top of it, for sure! They did a great job fixing my car and they worked with the insurance company for me, so I didn't have to deal with any of that. The paint match is perfect and you won't believe the prices! Approximately $1500 for this fix.
Great family owned shop! They repaired my Honda CRV after a deer strike and it came out better than expected! Very transparent and smooth process! Would definitely recommend to anyone! Thanks Again Moon’s.
The owner of Moons Body Shop is such a great guy to do business with because he actually knows how to fix things and he is very honest. He is also teaching his daughter to do the same. So that’s a trifecta in my book! If you need body work on your vehicle take it to Moons Body Shop on East 460. You won’t be sorry.
I cannot thank Moon's Body Shop enough for their amazing work on my car. To start, they worked hard to find a salvageable door to replace on the driver's side after the original door was crunched in a collision. After a thorough search, Moon's managed to find a salvageable door.
The owner and his employees did a remarkable job with the door's new paint color so that it matches the original paint color perfectly. I was informed that the new paint would look slightly different from the original paint because it had faded. However, looking at my car now, I do not see a difference at all. That is how impressive of a paint job that Moon's did and I am so pleased.
There was a part of my car's frame that also got badly damaged and required cutting/welding work. Well, Moon's did brilliant work on extracting the damaged part and welding in a new piece of metal so that the frame would be fully intact. The work they did makes it look like no fender bender ever happened!
I also want to commend Moon's for their great communication. They did not hesitate to keep me updated on how repairs were going. They even asked me to come to the shop to approve the new door and the suggested paint color. That made me even more impressed with this place. Moon's also gave me a reasonable price for the work they did.
I highly recommend Moon's Body Shop. The work they did for me was terrific. The owner and employees will give you their honest opinion on everything and they won't keep anything from you. They're also easy to work with. If anyone needs car repairs, I would choose Moon's Body Shop without hesitation.
They did great work on my Tahoe; the communication was great and the vehicle looks as good as new. I really appreciate the customer service and the focus on the small things. I highly recommend seeing Abbey and Ricky if you want a job well done.
They came recommended to after a Woody's saw my damage. They helped me get my car FIXED in the front-end after running over a Doe in Troutville on 220. I called 911 & they listened to me, showed a picture of the 🦌. They were gracious! I would highly recommend them. The all HELPED my car. Thank you, guys! 🙂
Just had a car repair done. The service was excellent. Staff is helpful and friendly. The repair was superb! I would highly recommend them to anyone who needs a car repair. Wish I could give them 6 stars!
I had a dent over my rear wheel that I let go for a while and it had started to rust. Moons did a fabulous job! I would recommend them to anyone that needs body work!!!
Moon's Auto body was super kind and helpful when I bent my back door out of alignment. He adjusted the door, made sure no water came inside through the gap and now no one can tell it's adjusted. If I changed the door, it would have cost me a fortune. They are heroes to me! I can confidently recommend this body shop to anyone. Oh, the dog, Blue, is handsome and friendly just like his owner!
Moon’s just repaired my daughter’s car after an accident and they did a SUPER job! It is as beautiful as the day she bought it, maybe even a little more!! They dealt with the insurance company and kept us updated throughout the process. I highly recommend this shop.
From good communication to being very considerate regarding finding me the best price, this business gets an A+. I had damage to the hood of my truck which at first they thought they could possibly fix, and then after investigating, they realized that it would need a replacement hood. Mr. Moon explained the process to me and did a great job in a timely manner! And it's awesome to work with a family-owned small business! I highly recommend!!
Moons Auto body did a great job on my 30 year old motorcycle fairing. Their work was second to none. I couldn’t be happier with their work. I will be a repeat customer.
Moon auto got me in quickly and replaced my door hinge. They were very accommodating and the work was done properly and for less than I anticipated! I have other projects in mind for them and would definitely recommend them!
Will recommend Moon’s to family and friends. They took care of me from my initial phone call to the end product. Quality people and quality workmanship! They got me back up and running ASAP and tailored my repair to my needs and budget. Thank you Moon’s !
I will continue to take my cars to Moon's anytime it needs body work or paint! They did amazing! I dropped off my front bumper and they had it painted and ready within a couple of days! They have the nicest staff too!
Ricky and his crew did a great job start to finish. He took the time to explain the damage and the repair, provided a detailed estimate and completed the work when he said he would.
The work itself was pristine. Ricky made sure we were 100% satisfied before we left.
Highly recommended.
Unfortunately due to some young driver mishaps, I've had to have some body work done. Fortunately I had a good place to get that work done. VERY happy with the quality of work done by Moons. I highly recommend them if you need repairs!
All repairs done with first rate care. I have used this business on several occasions and have never had a complaint. Honest, fair and reasonable. My vehicle looks like new and you would never know it had paint repair because it was matched perfectly.
This place was recommended to me. Ricky Moon and his staff took GREAT CARE of my Can Am Spyder motorcycle after a big buck hit me and the bike one evening on Rt. 29. It was a horrifying incident for me !!! They all were very kind and accommodating to me, and my bike now looks better than it did before the accident !! I HIGHLY RECOMMEND THIS AUTO BODY/MOTORCYCLE REPAIR SHOP !!!!!! Thank you Ricky and your incredible staff !!!!!!
I was told the crows feet and rock chips would be fixed and dents would be removed for a set price only to arrive to pick up the car and notice that they had not been fixed. When I confronted him with the issues he said he miss quoted me only he didn't bother telling me this till I brought up that he did not remove the crows feet and did not paint the top of the car or trunk. All of which were supposed to be done in the original quote. Then he said he was sorry but that he would do it for a little more money. I pretty much had no where else to go at that point since no one is going to repaint the car which he had to do along with the other issues because there was lots of cloudy spots on the car from where the paint had not been sprayed evenly. I agreed and when I came to pick the car up the second time after two week after being told it would be done in 5 days some of the issues were still not fixed and he went up on the price I was quoted for the redo which was having to be done because he misquoted me in the first place and just assumed I would be ok with the roof of the car not being painted or the trunk. Moon then proceeded to be rude to me when I simply said that was not what we talked about and said "take it or leave it I'm charging $50 a day storage" definitely not a shop that does good work or that does what they say they are going to do. If they don't feel something can be done for the price they quote then they should make sure they tell their customer before they start not after the customer complains after being told and then when agreeing to fix the car they should actually do what is discussed which I don't know why I would have thought that since that's not what happened the first time. I have definitely been lied to by Moon and would not recommend his shop to any one. If you want a cheap paint job you probably should go to Maaco because even paying the higher price of Moon you will still get the lesser product and if you bring up his lie he will probably just get upset with you instantly and tell you he is going to charge you storage because he wont release the car. I’ve been without a car for three weeks during this process and neither of my bumpers match there is still crows feet cracking on the roof and some rock chips on the hood all of which where supposed to be fixed in the first quote and still where not in the second. I’m guessing no one writes a bad review because they are so aggravated and just want their car back by the point they finally get it.
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