Burton's Automotive Services in
Fredericksburg (VA)

We took a car in for a pre-purchase inspection. They fit us into the schedule and were very thorough with the inspection. We appreciate the customer service and information we received. They saved us from future problems and money drain. Thank you!!!

I took my car for an inspection, and didn't realize I had some rear lights out on my car. They took care of it and the charge for it wasn't that bad. I would definitely recommend this Burton's Automotive Service.

Very polite, and quality service. Thank you! Oil change and filter, and cabin filter replaced on my 2019 F-150. It’s refreshing to have someone who is nice at the front desk.

This is my first time going to Burton's Automotive Services, they worked me in on a Va State inspection at the end of the month on my 2023 Polaris Slingshot Roush Edition. They are a bunch of real nice folks! We will be taking our other vehicles to them in the future! Excellent place, i Highly recommend their Services!

There isn’t enough gratitude I could express to this shop for the excellent care they provided me and my car. Honest, fair pricing and on time repair completion are just the beginning. Even when a damaged part came In for my repair they rejected it, had a new one sent and still completed the repair on time. The piece of mind you have provided me and my family can not be compared. A big thank you to Joe for all your hard work in getting this repair completed for us!! Also thank you to whole staff for always being so professional and friendly!

Have had two vehicles worked on by them. Excellent and honest service at a fair price! They have earned my business.

We were traveling home from NJ to NC and our tire pressure sensor indicator told us that one of our tires was losing pressure. Luckily we were at a light and saw Burton's Automotive, so we pulled in. I saw that there was a nail in the tread so I was hoping that they could fix it for us and we would be on our way. They were pretty busy but they had us all fixed up in about 40 minutes. The people at Burtons were very friendly and accommodating and they fixed the tire at a very affordable price. Thank all of you at Burton's who made this possible.

They fixed my car right up :) amazing service and super friendly!!! 10/10 would recommend again!!!

Burtons Automotive Services has the best service around ! They were able to get me in fast for my state inspection & fix other minor issues immediately under a hour !

Me being an older adult woman and not very knowledgeable about vehicle's didn't know where to go to get my truck inspected. A couple of people suggested Burton's Automotive, so I called them. They were so friendly and knowledgeable and took their time with me. From the front desk service technicians to the mechanics in the back. I will always trust them to work on my vehicle's and God bless them.

I was so impressed by Burton’s customer service that I had to write my review before making my next stop on my errands run. I had a horrible experience at Beach’s on Hartwood Rd. last year, where they treated me like a woman had no business taking care of getting a state inspection done.

We had a great experience they were honest, helpful, accommodating and professional. On our way home from our vacation we broke down literally into their parking lot and they were able to assist us and get us back on the road in no time. We appreciated their hospitality as we had our dog and we would definitely recommend their shop to anyone who needs car repairs.

I've always had great experiences but today was by far the best! Always professional with great service. I believe God puts certain people in our paths and today was one of those days. I really needed that today. I have and will continue to come back here for as long as my cars need service. Thank you, you all are a treasure to the Hartwood area.

This was my first time using Burton's. From the first phone call to the time they took my payment, I was highly satisfied with the experience. Their explanation of my vehicle issue was both thorough and transparent. Vehicle repairs are going to be expensive no matter where you go, but I thought that the cost of the brake line repair service I received was fair and reasonable. Not a single complaint with my first experience. Next time my vehicle needs service/repairs, I'll definitely make them my first choice.

Very pleased with the services I received at Burton’s Automotive. They were professional and provided an accurate estimate before the repairs. The work was done in the time they estimated and they were kind to loan me a car for the day! Highly recommend!

Went in this morning for an emissions test. I wasn’t sure what times they did them so I got there before they opened incase a line forms. Last time I had my emissions done elsewhere it took about 2 hours. This was my 1st time at Burtons, I didn’t see a sign for line up so I waited in my car until they opened. I was one of the 1st people inside, and out of the 4 other customer that came in I was the only one there for emissions! I couldn’t believe it, I was done in 15 mins. Put me in a good mood for the rest of the day. Thank you Burtons, all the employees I spoke with were really nice too.

I brought in a 25-year-old vehicle with 16 different OBDV2 codes. They quickly diagnosed a problem and replaced the required parts /(4 bad parts) to clear the codes. Kept me informed repair cost was reasonable. They said to give them a couple weeks and they return the vehicle in 4 days.

Great service!!! My mom and I got into a bind one time dropping off her vehicle and the guy that owns the place was so awesome and helped us out majorly! And did great work on the vehicle. I would definitely recommend them.

I want to thank everyone who worked on my 99 chevy these past 3 weeks. I just recently had my fuel pump, locking ring, fuel filter and fuel tank replaced. The fuel filter HAD NOT been changed since the very first owner had it (a couple people owned it before I purchased it from the last owner who was a friend of my husband and I). I have had no issues with the truck and they did an excellent job and when I called, David made me aware of what was going on and aware me of what the pricing was as well as his plans to fix certain parts. These guys are VERY reliable and DEFINITELY trust worthy. I will definitely be bringing my truck back to them for ANY work that needs to be done. Thank you for making my baby feel better again. 💖💖

We love these guys! We have been taking our cars here for years & never any problems. They treat your car as if it was there own. Up front and honest people. They will be the only ones touching our vehicles as long as we own them.

I appreciate it the service I received there. Their emissions machine was down but it was quickly repaired by the state representative. And they took me in took care of my car and sent me along my way. Comfortable waiting area for their customers. Both inside and outside.

My wife and I recently replaced four tires on my Chevy Tahoe in November 2020. The right rear tire blew out on my vehicle on I-95 at highway speed. I called Burton's Automotive and received directions to the shop. I drove the car off the ramp on to route 17 and made it to Burton's. I did not realize the full extent of the damage until I got to the shop. I had no tire left and was riding on the rim. I met Ronnie Meaux and Jeff Scott the owners of Burton's Automotive they were able to negotiate a great price on four tires and get us back on the road. Their professionalism and expertise made a difficult situation easier to deal with. Our experience with their customer service was great. The Ronnie & Jeff team at Burton's Automotive made sure all of our questions were answered and every step of the work process was explained. We are grateful for their help and are thrilled with the repairs. We have already recommend their Automotive shop to several neighbors and will continue to do so.

My family has been coming to Burton's for years. We love Burton's! The front counter staff is so nice and friendly! Inspections and Emissions are done in a timely manner. And I love supporting small businesses, especially those who have been around for so long!

Average place. I showed up for an inspection and emmissions test with no appointment and was told I had five customers ahead of me. No big deal, I'll wait. Well, here I wait coming up on four hours and no one has checked on me or any customer from what I've seen. May be time to think about remodeling the lobby? Better/more comfortable seats? The environment is not ideal for waiting long periods of time. Larger dealerships may cost more money, but the service and environment is what keeps people coming back. Nothing wrong with Burton's. Just average. I love contributing to local businesses but it's tough when the competition outshines.

Repair shops are a hit or miss... After reading Jeff's review, i have to say he's absolutely wrong and has no idea what a honest extremely competitive repair shop is. This company has been here for a long time. I've used them for over 20 years and ill flat out tell you and Jeff.. There is no one else around here or within 50 miles that can hold a candle to Burton's. They are extremely efficient, honest with what your car needs, it's cost, and what really takes 1st prize is they will not stick you with other unneeded repairs. Won't find another great group of people to care for your car anywhere...if i could rate a 10 I'd make sure i went 11...a Step above just a repair shop...dedicated, honest, loyal, friendly people..keep up the great job guys...

Burton's is a reasonable repair shop close my house. The staff is great, and no matter where I take my car I always feel like I can be taken advantage of just due to lack of knowledge about vehicles, however I usually do not feel gouged here. They've looked at my vehicle for low cost or no cost before road trips, for safety, and other small favors. All in all a good shop. I'm disappointed some people had bad experiences. A friend who is a mechanic usually looks at my car before and after I take it to Burton's, and we've not felt lied too.........

I've read the other reviews. And like most, you see only the ones where someone wants to complain. I have lived in and around Stafford for almost 18 years. I have used a few different repair shops, for work that I can't or don't have time to do myself. I have yet to have to return to Burton's for warranty work. I have yet to have something they installed break. I have yet to see where they are really more expensive than any other shop. And They have always had my car ready in the time frame that they gave me. And I have always been put at ease when dealing with their counter staff.