Jays Towing & Recovery in
Fredericksburg (VA)

Speedy response. Customer focus. Great, friendly driver. This company earns its five-star rating.

Showed up early, explained what he was doing each step of the way, and talked with me the whole trip. Good guy and while I hope to not need a tow again any time soon, if I do I’ll message them.

I found myself locked out of my car and was feeling pretty stressed, but this service was a lifesaver! From the moment I called, they were courteous, professional, and quick to respond. The technician arrived faster than expected and had my car unlocked in no time—no damage, no hassle.

David was awesome! He came out to fix my tire a heck of a lot sooner than I thought. He was very kind and got it taken care of quickly. Thanks so much!

I had an exceptional experience with Tow Central! Within 15 minutes of requesting the tow I received a call from Dustin he was 10 minutes away when my insurance estimated it would be anywhere from an hour and half to two hours. Hands down the best service and appreciate their fast response thank you Dustin!

Drive nation LLC was so quick to respond and the follow up until they arrived was absolutely amazing. I was greeted by a very nice gentleman by the name of Dustin who had a wonderful personality and very efficient in his work. He was quick, thorough and double checked everything for me, Dustin was even kind enough to put the flat tire in the back of my car for me so I didn’t have to to pick it up. hands-down one of the best services I’ve ever had .

Dustin was amazing and incredibly professional. He got there an hour earlier than I was originally told which was awesome and he was able to get the car hooked up quickly and to my destination in minutes!

I had an exceptional experience with Tow Central! Dustin arrived quickly, well within the estimated time. He was professional, friendly, and made the entire process stress-free. He handled my vehicle with care and even took the time to send photos when it arrived at the shop. I highly recommend them for anyone in need of reliable and efficient towing services!

Dustin was awesome very careful and punctual he delivered my truck to aamco for repairs thank you Dustin.

David arrived sooner than expected which was great because I needed to be back on the road as soon as possible. He was very professional and completed the task without hesitation. David was very knowledgeable and explained the possibility of a slow drain for leaving my trunk open. Wonderful services and 10/10 recommend using his services again!

Dustin was experienced and very professional when picking up my vehicle. I explained my situation regarding the issue with my car and managed to drop off my vehicle in less than 8 minutes. He even dropped me off back my residence. He is the best at his job and trust me on my recommendation on this.

My car broke down this morning, Dustin got here as soon as possible. Great customer service. Towed the car to my house in no time!!! Even though I had a rough morning, I can’t deny the smooth experience I had with the tow. Would absolutely call Dustin again in the future.

Best customer service ever-requested a tow from USAA less than two minute it got dispatch to them. Dustin had my car tow within less than an hour. He followed instructions to where I wanted the car to be dropped off. Would definitely recommend them going forward and thank you Dustin for an outstanding customer service.

Dustin was great! He keep me informed on his approximate arrive time. He showed up promptly and Got our car started. He waited to make sure our car stayed running. We were so thankful that he did because the car needed a second jump start. Dustin was very polite and helpful. I would recommend his service to anyone needing emergency roadside assistance!

Dustin was great. He showed up at the front side of the ETA window which helped out tremendously. He was able to make shift his tools to fit the spare tire issue we were having. I recommend him for fast and reliable service Thank you

Very professional and communication absolutely great!! Can't say anything else just happy with Dustin. Thank you!!

Dustin was a great help! I locked my keys in the car, and he responded quickly and professionally. It was December too, so it was freezing out, but thankfully he was just down the road, and I got my keys back in less than five minutes. 6/5!!

I had a flat tire while at work and I was unable to go out and change it before my shift ended. Dustin was extremely kind, professional, and quick. He was more than happy to get the job done even with the cold weather and light rain. Definitely recommend!

Dustin was very helpful and charismatic when it came to towing my vehicle he also updated me with pictures of my vehicle to ensure I knew my car was safe at the destination , I had just worked a 12hr shift and he was quick and polite I would definitely recommend him again . I appreciate the people who go above and beyond for others we need more people like Dustin in the world !

I was assisted by David for my towing service today. David was quick, efficient and extremely professional throughout my service. Thank you David , I really appreciate all your help!

Dustin handled my car with care and offered very helpful suggestions. Great communication, great customer service! Thanks Dustin ☺️

Dustin arrived in a timely manner, brought a starter larger than the one I had and immediately jump started my dead battery, whole interaction was maybe 5 minutes but very efficient. Would recommend 👍🏾

I called to have my vehicle code they were really quick the driver kept in touch with me to let me know how long it would be before he got to me he was very nice very polite I would highly recommend them to anyone and thank you Dustin for the little chat I really needed it I give them five plus Stars

Had to have my car towed due to some mechanical issues, the driver Dustin was very courteous and kept me informed and updated of his status the from the moment he was dispatched. Got the car where I needed it and placed it perfectly in the spot I needed it in! Great service and would recommend.

Dustin, our tow truck driver was excellent. He was professional, courteous, and communicated with me the whole time. He responded very quickly to our call and made sure that everything we needed was taken care of.

I”m so grateful for the diligence, communication, and service provided by Kris and Tow Central today. Kris turned what could have been a frustrating situation into a breeze. At first I was alone with my kids in the middle of the road as my husband wasn’t able to arrive immediately, however; I felt safe and well taken care of throughout the entire process due to the help of the quick service and communication of this company and employee. My family and vehicle made it home safely! If you ever find yourself in need of a tow, reach out to them! Definitely deserving of a ⭐⭐⭐⭐⭐ rating.

Dustin did a great job communicating his ETA and was very thorough in ensuring my vehicle was safely transported where it was headed. Excellent experience and I would certainly call him again for any future needs.