Service was good, got the parts I needed, but I get to the front desk and the desk guy has been drawing swastikas on his notepad, when I asked "what's up with that" he was like "oh just doodling". Not trying to get anyone fired but that sort of thing is unacceptable and I won't be shopping here again.
6/5 stars.
I mumbled "where the hell is the MAF cleaner" under my breath, and from over the counter (almost 3/4 of a mile away) I heard the guy say "Second row 3/4 of the way down". Perfect.
Went to urgent care today for my son, came out and my car wouldn’t start. Luckily O’Reillys was in the same plaza and I stopped in to see if they could help. I had the best customer service experience! Not only did they find out what was wrong they helped me fix it. Great store with awesome staff! We will definitely be back.
The people who run this store saved my A$$ today. My car battery finally had enough and i was stranded an hour and a half from home. They took the time to make sure i gotbrh3 right product, helped me install and made sure I was good to go.
Staff (assistant manager I believe) was very helpful, going as far as to put little mirrors on our side view mirrors to aid in reducing our blind spots while traveling. We were headed on a 1000 mile trip, and he even checked the windshield washer fluid, oil and radiator fluid on the car for us when he found out! Highly recommend!
They were all very helpful. I couldn't get a screw out to replace a turn signal bulb and was helped completely. Very warm and patient customer service.
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