I called asking for help with my tractor and when I needed help finding out information about it he hung up on me. I called back because I assumed we had been disconnected and he was incredibly rude and refused to help all because I couldn't come up with the exact weight of the tractor on the spot. I will never reach out to them again.
I am a support driver for a bicycle touring group, beginning our first day in Burlington. Got ready to leave this morning and my Penske truck would not start...dead battery. After Roadside Assistance got involved, it was going to take 2 hours to get me help. Lucky for me, the only person that was willing to help on Sunday morning was Paul with LaRoche Towing! He called, then hurried over to jumpstart me, found an auto parts store, bought the battery and replaced it for me!!! He was amazing!!! He went above and beyond to help me get to my lunch destination in time to serve the cyclists lunch!!!! Many many thanks to Paul!!!!
Found myself stuck in the mud. Responded much more quickly than I could have hoped for. Handled the issue expertly and for much less than I was worried my foolishness would cost me. Highly recommended!
Heavy wrecker driver does not conduct himself well under pressure and is very rude to paying customers. Will spend the night in the ditch next time before giving this company a dime. Does not seem like a smart way to run a small business. Unbelievable
I called last night to have my car flat bed towed 1 mile. I was told they do not tow cars by the dispatcher. They only tow commercial. Please update your services section of ad. It has been a few years since i have used their towing service for my car. They used to be quick , reasonably price and were great customer service in general.
Got a heavy duty tow of my 40 ft school bus and Paul was timely, professional and then blew everybody's minds when he backed the bus up a steep hill driveway and tucked it between another bus and a barn. Worth every penny.
I simply cannot recommend this company enough!! After AAA gave me the run around for almost 2 hours, I called and requested a lockout service from La Roche. He was there in under 10 minutes, had me on the road 5 minutes later and imo under charged for an incredible service.
I had locked myself out of my truck they came out as fast as they could within 2 minutes literally the door was unlocked. No complaints they helped me out of a jam and they got the tools to do it. I would suggest them for sure
These guys are great! They came to assist my wife and I with a flat tire and made the entire process seamless. They saved our day and we could not be more grateful for their help!
Awesome service buy Paul thank you so much for coming out on a cold day on a Sunday and delivering my vehicle you are a good man and I highly recommend using this company for future tows big or small great attitude good driver and arrives on time thanks agein
Owner was so kind to come out after a long hot day for one last tow, thanks for getting my car off the roadway and safe to the mechanic, much appreciated.
Wonderful experience!! No one around would change a tire on a class C RV. Stuck in the beautiful town of Berlin Vermont for 4.5 hours. No one could help because of "the size of the vehicle" except for these guys. Came with a smile on their faces and changed the tire out in 5 minutes. Great guys, great service and great prices given it was a Sunday holiday weekend. Thanks again ??
I forget the drivers name but he was very nice and made sure my corvette was loaded safe and I offered him $20 for a tip that he didn’t want. I appreciate the extra care he gave my car! (He said he worked there for about 15 years).
At first I left a bad review. Turns out these are the guys that pulled my truck and two car trailer (empty) of that guys driveway ditch. I need chains if I want to keep hauling in VT.
Absolutely horrible business. The rude driver refused to tow my vehicle to where I wanted and insisted to tow it to their shop so could charge me extra miles and storage. To tow I wanted it dropped was half the distance and on the way.
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