This rating is based on customer reviews, inventory size, pricing, and service quality
Fiesta Motors in Lubbock, TX scores 89/100. Overall sentiment is very positive: buyers highlight fast approvals and helpful staff (frequent shout-outs to Joey, Crystal, and team), fair pricing, and an easy process, often getting the exact SUV or car they wanted. Service feels friendly and professional, with quick in-and-out visits common. A smaller set of reviews flag concerns: paperwork delays and kill-switch/collections issues, plus occasional long waits or parts/services not ready. Net: strong frontline experience, but post-sale consistency needs work.
I had a wonderful experience my sales man was joey riojas he was a wonderful sales men was very quick and very helpful and put me into the car I wanted. I loved it here
8 MONTHS INTO THE CAR STILL DEALING WITH BS
Reason Number 2-4 to not use fiesta.
(See reason 1 below)
2:I have had my car since JULY, was recently stopped by a cop to only find out my temp tags were expired. Whole time i thought the plates that i had on were my normal plates. Cause the guy who sold me the car told me those would be my plates. Nope come to find out….They messed up and never filed the paperwork and almost 2 weeks later still waiting for. Lets not mention am supposed to go to pay for a temp plate if am worried about getting a ticket.
3: I was recently called and threatened my car off about .86. I just simply forgot to add the change. They way they called and spoke to me you would have thought i missed a couple of months.
4. Alot of these reviews are asked to be completed when your all excited about your new car in office. They will say i only sale cars, everything is handled by office in San Antonio and pass you a number. When you call you will instantly regret ever getting the car
Joey had all of my paperwork ready the night before. He was very helpful and made sure that I was able to get into the vehicle I wanted before I drove to the dealership! Hassle free and very easy process! Thank you Joey! Our family will be back!
After months of being without a car i came into Fiesta Motors on Ave J and Joey got me right! Made the process so easy! He really fought for me and i highly recommended him to EVERYBODY who needs a car!!!!
Crystal Harvey is just the best ! she is the sweetest snd she really help us find the perfect car and she was really patient with us!!! Thank you so much Crystal !!!
Tony was so helpful to us. He was so friendly. He got us into the vehicle we wanted at the right price. I definitely reconnect him at fiesta motors on 50th and Q!
Crystal Harvey is an amazing sales lady and a blessing at the same time. We had no issues and any questions we asked she had the answers. Very big help! Thank you.
Crystal was an absolute blessing to us! We kept getting denied any time we tried to get a bigger vehicle for our growing family. She got us into exactly what we wanted and it was the easiest smoothest process. Recommend this place 100%.
Thank you to Crystal for the work in getting me in this beautiful jeep patriot she was amazing in every step I'm very thankful God put you in that office today to help me
Crystal
And Chris Garcia
Outstanding service… Fiesta motors he should be proud to have such an awesome team
Thank you for your kindness and your help Fiesta Team
Joey Riojas is such an amazing salesman, he definitely knows how to get you into a vehicle, and really does a great job doing it!!! I recommend Fiesta Motors for any of your vehicle needs.
Only place in Lubbock that was willing to help me out .Crystal Harvey Is very professional ,Awesome and Amazing .She worked with me for over a month .Went above and beyond to get me into a vehichle Let me choose what i wanted ,was patient and the best there is .She shows care and concern for her coworkers and clients .Go see Crystal Harvey at Fiesta Motors 19th and Ave J Lubbock ,Texas .
Simple to get in and out! They Will do their best to get you into a car or truck quickly!! Go see Victor at 19th and J tell them Stephen Rivas Sent You. . . You Should Get A Referral Bonus When You Buy Yourself A New Car!! He will do what he can to get you driving and can get you into a car from as little as $750 down! And can break that up with $500 down then $250 2 weeks later!!!!
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