Caliber Collision in
Rosenberg (TX)

I had a very great experience and was quite happy with their service. They replaced my rear license plate light in no time and i didn't wait on a line.

Dealing with a wrecked car is never easy. I received the best service ever and highly recommend them.

Caliber did a great job on repairing our vehicle. They kept me informed during the repair process. Thank you.

The Caliber Collision staff members that I interacted with displayed a high level of professionalism. While my car was being repaired, they constantly sent me updates on the status of the repair, and my car was ready one day earlier than they promised. They are highly organized.

I would like to give a Special thank you to Cyndi Butler the Service Advisor. She went above and beyond in the cold for me and it says a lot about her. I hit the side of my garage and tore a piece off of my car and she made sure it was put back on and help to get rid of some the scratches to make my car look a whole lot better. Thank you for everything and keep smiling and being the person you are. 💕 once again thank you

I recommend Caliber Collision 2218, Rosenberg, TX at all times. There were no flaws in the work done on my vehicle. Kudos to everyone for such good job.

Tasha Leonard reviewing- if you want top notch, value, honestly, and excellent service, please take your car to Vinny and Davis who provide top notch service. I brought my Volvo in because my car window would not go up and just in seconds, they identified the problem and resolved it right away. The staff are also very kind especially Zachery. He was so helpful in this whole process. Thanks you all for your professionalism and great job you done on my car. I recommend this place to anyone that needs work done.

Caliber is GREAT! Great communication, service very professional. Overall, best experience so far.

I am very happy with the service I got from Zackery and his crew at Caliper Collision. They went above and beyond making my Tundra whole again. Will definitely use them again if I need body work.

We came in due to a rear end accident on our 25 Chevy Tahoe and were skeptical about taking it somewhere else besides a Chevy dealer. Ultimately decided on caliber collision and we were extremely satisfied with the service. Service advisor Gerard was always available when we would call for any questions and also helped in getting our vehicle sooner then the estimated time. God forbid we get in to another accident but if we do caliber collision is definitely our first go to spot.

It was a great experience! The employee was very informative throughout. Kept you updated on repairs. Never acted like they were bothered or you were interrupting them. I would definitely go back but let’s pray that’s not necessary.

Ryan was a pleasure to work with. Absolute professional. This is a place that really values their customers and will bend over backward to make you happy. Some of the best customer service I have ever received. Thanks again Ryan.

Caliber Collision lives up to the name. They are the best bodywork ever to trust your vehicle with.They worked on timely delivery, took care of everything from car rental to returning a cleaner vehicle to me on my pickup time. They treated me like family. Thank you Team Caliber Collision.

My experience started with a warm greeting from one of the workers. I was passed along to Gerard, and he was amazing. He was kind, quick, and efficient! I highly recommend Caliber Collision!

The staff at Caliber Collision has been delightful and helpful to work with. Amanda at the front desk was friendly and efficient when checking me in and out. Caliber provided me with transportation to the rental car location. The drive was smooth and safe. The driver was also very nice. Zachary, who was professional and informative, was my contact person. He kept me informed on the vehicle's progress via phone and email. This would be my second repair with Caliber Collision. I am very impressed with the repairs. I highly recommend Caliber Collision's services to others.

This place is bad...bad-assed. Bad to the bone. Did the work perfectly, handled the insurance, kept us informed, and gifted us a complimentary battery when ours was acting suspiciously. It was only after they delivered the vehicle to our home,that I recognized they had detailed the car. Inside and out. You can't imagine the dog hair they removed. We feel special.

Wow. Fantastic service. Regular and timely updates while the vehicle was being repaired. Paint & body work was superb. Such genuinely friendly & caring people always concerned about my needs. I’m always coming back here for any future work. HIGHLY recommend!!!

Zackery and the team at Caliber Collision provided excellent service. After my car was rear-ended, they took it in the next day and thoroughly explained the repair process. When additional damage was found, Zackery called to update me. Despite the extra repairs, they completed everything within a week, ahead of the original two-week estimate. They also gave me a ride to the rental shop and returned the rental car once the service was finished. I’m extremely impressed with their care and efficiency!

This my second time dealing with Caliber Collision and customer service and professionalism still remain outstanding. The service they provided has been immaculate. Ronald Davis keep me updated everyday on the status of my vehicle while being repaired. I am beyond satisfied and I didn’t have to return back for any issues.

I chose this location due to its great reviews. Unfortunately my experience was horrible. I drove a half hour for my appointment to have my truck inspected for hail damage. I arrive on time but the person who inspects hail damage was not in the office. I had to wait another 20 to 30 min for him to arrive. He finally gets there only to tell me there is another guy with a special light that is needed... but he is not here today and would need to schedule me to come back when he is. They knew I was coming in to have hail damage looked at and were not considerate enough to make all the arrangements, as if I have unlimited free time on workdays to keep coming back and forth hoping they will be prepared for me. I have no comment on their quality of work, but as far as their customer service goes, its severely lacking. I'm not a happy customer and, as of now, I cannot recommend them. Update: I'm sure I'm the only person named Robert who came in for hail damage repair on the date of my review. If you wanted to make this right, you could have found my phone number and called me instead of writing here that I should email you. Before I left your shop, Ronald said he'd talk to the guy with the light and reschedule my appointment. Its been over a day and that has still not happened. I think I will just find another shop who wants my business.

Body work and Paint job were great. Car was finished on time. Great customer service too. Ryan & Amanda are the best! Thank You.

Had some body damage from an accident caused by another driver. Heard great things about this collision repair shop and reviews are all mostly positive. They did great quality work and quick. Amanda was super courteous, knowedable and patient with customers, explaining in detail the process. Zack kept us informed of all the progress. Picked it up today and looks amazing.

Caliber Rosenberg TX really stood out by their excellence in service. The staff, front desk assistant and Estimator Ryan H. made our repair a breeze. I was so surprised on how attentive they were and really made the process so smooth. I will 100% recommend you all moving forward.

So not impressed with this place that the insurance company referred. The staff is very friendly however I'm not impressed with the work done on my daughter's vehicle. Prior to her accident, the engine light was not on, the radiator wasn't leaking, the sound of her vehicle was quiet like it wasn't even running.. NOW since it's been picked up, the engine light is on which they are saying it's from old damage, the radiator is leaking fluid and her car has an aggressive rumble sound. Very sad that it will have to be taken to a mechanic after all of this. I advise do not listen to your insurance provider and their referrals. **Before and After pictures attached

This was my first time using caliber due to an accident, my parked car was hit in there insurance company used caliber as a one stop shop for the estimate and repair. The staff was very friendly and helpful and professional. They made me feel valued as a customer. They kept me informed every step of the way during the whole process. They estimated the work to be done between 2 to 3 weeks but was not sure until they actually got inside to see the real damage. However, it was only about a week and a half , and my car was ready. My car looks brand new. I loved my experience at caliber. I highly recommend caliber. I will also be using their windshield repair service.

Hit a deer a few months ago. To make a long story short they told me my vehicle was ready but wasn’t fully calibrated, so I took it to the dealership thinking it was a dealership issue. Volkswagen inspected the vehicle and informed me broken wires were hanging in the grille area and that’s why the calibration failed. Caliber Collision were actually good about working with me to get that fixed, although they led me to believe the calibration failure was due to a dealership issue which wasn’t the case. After bringing my vehicle and leaving it at the shop a couple times to fix the calibration they told me it was ready. A few weeks later I notice my bumper had come out of place. Sent Ryan Howard an email and have not received a response. At this point I’m very frustrated with this place and personally would not recommend this shop to receive repairs.

4 TIMES...is how many times I'll have went there to hopefully get things done right. My issue was driver side, front corner body work including my light. When I first picked it up it looked great. But driving at night led me to finding out how severely bad the angle of my lighting was. Took it back. Should have known there would be an issue when it was suggested that I find a dark area to make sure it was okay. Obviously, that don't, so they just hope they get it right. They didn't. Called back and told them about the issue. Was told to email the manager and I did. A month went by with no response. I was finally able to go again, calling first to let them know. Was told that an after market light was put in my car and they'd order a new one. Told me it would either come in at the end of the week or the following Monday. Monday came and I had to call them. Was told the light would be overnighted. I was fine giving them extra time because I was going out of town. Well, it's been over a week since, and not once have they called. So, again, I'll have to contact them and do another 52 mile round trip just HOPING they get it right after 4 times. And if they dare try to dispute any of this, I have all the documentation needed to prove everything I've stated. Last thing, can you tell from the pictures which is the first, second, and third "corrections" and do any of them even look right?