Safari Towing & Recovery in
Charleston Crossroads (SC)

The absolute angel at the front desk was amazing! Due to me having issues with other towing companies I was skeptical but I couldn't have asked for a better outcome! Come to find out that my car was impounded by the police for no insurance. Not knowing what to do I called Safari who had my vehicle and the Supervisor Kelly was so kind and talked us through the process and went step by step with us to get insurance. I had to go to the dmv and get my sticker as well and she was helpful with that too. Not only did she help us step by step she was amazing with keeping me calm in the situation! Thank you Kelly and the Safari Team for your patience and kind mindset! Now my car is good and no more stress! Thank you Kelly!!

Unprofessional disgusting behavior by the female office worker. These people make their own rules up and charge you extra for so reason avoid at all cost

I was in an accident recently, and Jeff and his team were very kind and patient while I recovered and figured out what to do with my car. They were understanding and helpful during a really stressful time. I really appreciate that. Family-owned and friendly business.

Very pleased with Safari towing experience! Service was polite and prompt to arrive to row our SUV to repair a tire. Had a special situation where a local tire company had misplaced my wheel lock socket and I had a flat, so I was going to have to go to the dealership to see if they could remove the lock bolt. Kevin (the Safari tow truck driver) reached out to the tire company to see if they had the wheel lock adapter, and called me to see if I would mind if he could stop there first to see if this would work. Or he would continue on to the car dealership. Thank goodness the tire company had the adapter that worked, saving me a lot of additional work. Great customer service experience from Safari - thanks Kevin!!!

ABOVE AND BEYOND! This small family owned business goes out of their way to make sure you are well taken care of. In the unfortunate case that my son got rear ended on N Highway 17, Safari Towing came out and towed the vehicle. As any stressed mom I was worried about my son and the vehicle as this was our first time having this happen. I met my son on at the scene of the accident and spoke with the driver of Safari ( Kevin ). He was so kind and patient and answered all my questions. The vehicle was taken to their yard to go through insurance. I had multiple phone calls with the office manager ( Kelly ) who was AMAZING! The insurance company for the driver that hit my son was deemed at fault, and their insurance company wanted us to pay out of pocket. I spoke with Kelly about this situation and she handled it like a PRO! She spoke with the insurance company and my son's vehicle was picked up THAT DAY and we didn't have to pay a penny! I can not thank this company more for helping in such a stressful situation and making sure that we did not screwed by the insurance company! Good people still exist in this world and it is this Family and Business! THANK YOU!

I cannot say enough amazing things about Jeff and Kelly! I was in an accident on Clements Ferry Rd on July 16th and I called Safari and Jeff was at the scene within 10-15 minutes after calling! I have also called several times needing various things from Kelly in the office and she is so quick to answer and is always so polite and helpful! If the need ever arises in the future, I will 1000% be using them again!

Called and spoke to Jeff (the owner) after a very long day of having car problems. His son immediately came out (within 10 minutes) and drove it 25 minutes to my destination. They were super communicative and made the whole situation a lot easier and less stressful!! Highly recommend calling them for assistance :))

Kelly was so pleasant to deal with during a difficult time. Customer service still does exist!!! I made multiple phone calls to Kelly and she was always pleasant and helpful. Thank you Kelly and a good job to your folks for bringing you up to be so respectful and helpful

I had to run to google and leave a 5-star review! Kelly was absolutely hands down AMAZING! After the unfortunate event of being in a car accident, not only was the tow truck driver phil amazing he was very careful with my car. The process of going through insurance and getting my belongings out, Kelly was amazing to accommodate us coming on a weekend when they are closed. Getting our stuff out was nice and easy and fast with Kelly there to help! The communication & professional help that this family owned company offers is OUTSTANDING! Thank you so so much! I will definitely be using them in the future!

Ran straight to Google to leave a stellar 5 star review! This family owned tow company not only delivers top notch towing and care for all your recovery needs- they also treat and look out for their customers like family. After a stressful situation with my car leaking gasoline it was Kevin, Katie, and Kelly that not only worked with me to get my car towed safely but also were incredibly helpful and insightful while I worked out the other details. They are truly guardian angels. You can go to any tow service in Charleston and none of them can match the amazing service and heart that Safari does.

Absolutely the worst experience EVER. I would give a negative if I could. Loud mouthed, screaming, big, blonde girl tried to up the price & lied. Screamed start to finish. Disgusting. The tow driver was nice. The lady inside was definite trash. Upset I wanted a breakdown of our price. She's insane. Her friend came and apologized for her behavior. Edited to add that shed added $120 on TOP of our bill! Money racket & loud-mouth woman. I barely got a word in but didn't stop her from putting me on trespass bc I called her out for adding the $120 to the account. Trying to SCAM. Terrible, horrible place.

This family-run business is absolutely stellar. The woman on the phone was empathetic and accommodating and really kind. Kevin, the recovery specialist, was an absolute gem. I was having some serious issues with my car and needed a rush to a specialty shop closing within the hour. Kevin arrived within 15 minutes. He was absolutely respectful of my vehicle. Did everything with care and great attention to detail. He asked me if I was comfortable driving the vehicle back a bit to get the truck in front. When I told him it wasn't a good idea, he had me put it in neutral and swiftly pushed it back a few feet. I felt very safe. He was careful during the loading and unloading process, and he was a very safe driver. I was absolutely comfortable as he and the operator both made sure I and the car were both delivered to the shop in one piece. I had asked to go to one a little further than originally planned as the further shop specialized in my type of car, and safari towing accommodated me, to which I am very grateful. Thank you guys so much! I can't recommend you enough

Great service from the entire team there. The initial driver was quick and courteous. The office manager was very warm and helpful as well and the office was well kept, plus they have an awesome dog. I had an issue almost a month later which had nothing to do with them, and tried to reach back out to them. Getting back in touch with Safari Towing was as easy as picking up the phone, and she pointed me in the right direction in minutes! Good people and good communication.

I could not say more positive things about Safari Towing. I needed to move two VERY heavy vintage cars that were not running from our old home to our new one 20 minutes away. My timeline was tight and was nervous about it getting done on a narrow street to boot, and tucking one of the cars in the new garage. Not only were they pros, they were kind, communicative, and absolutely awesome to work with. It was the easiest part of my move by a mile - any time I ever need any towing, these are the only folks I would call. THANK YOU!!

Absolutely hands down the best towing and transport company around. Not once but twice these folks have come to my rescue and done it without any issues or attitudes AND at a very affordable price - I called several other towing companies in the CHAS area and IF they answered the phone none of them were polite or pleasant and none of them worked off the timeframe I needed for pick-up and/or drop off of my car. Thank you to the owners and employees of Safari Towing for taking such great care of myself and my family!

I’m the Warehouse Manager at C&C Myers Heating & AC. This morning our forklift got stuck in soft dirt. I called Safari Towing to help us. The office staff was very friendly & helpful. The driver was able to get to us within an hour & provided great customer service! Highly recommend!!

Tracey was amazing! My family was involved in a car accident in Mt. Pleasant SC while traveling to FL from MA. After being discharged from the ER and not having a vehicle because their truck was totaled, they still had to go to Safari Tow Yard to recover their belongings and put everything salvageable in their trailer, that fortunately wasn't damaged from the car accident. Tracey and her team helped my family move things around and even covered their totaled truck in tarp because a storm was coming. Tracey was very kind to my mother and I down here in FL, as we were doing all we could to help my family in SC. She gave us all the information we needed and was just so kind. Thank you Tracey and Safari Towing !

Over the top service...above and beyond call of duty. My husband and I were in an awful crash and the back of our car was totaled to the point that you couldnt open the hatch- it was an Outback. The truck area was pushed all the way to back seat... anyways, there were a few items we placed in the spare tire area that we couldnt get to do the wreck- the spent time to get out extra tools and pry apart our car to retrieve the items for us. So appreciated!!!

Great Customer Service , not from the area and had to get my car towed. Dispatcher was really nice and gave us an accurate time estimate while providing updates of how far our driver was. 10 out 10 would recommend!

I CANNOT recommend Safari Towing enough. I broke down in the middle of heavy traffic and Tracy was extremely kind, responsive, professional, and helpful. When her husband Jeff would be longer to tow my car, Tracy came to sit with me and wait as I was shaken up about the experience. They care about people here and I would recommend them to anyone stuck in a bind!

We’ve always had great local service from Safari towing, but had a special request to move our ‘68 GTO from Mount Pleasant to the Raleigh, NC area. We had specific time constraints because we were moving and because the body was being worked on, had to schedule it for a clear, dry day. Jeff worked with us to make this all happen and he and his wife personally transported the GTO and made sure it was delivered on time and in perfect condition. Can’t say enough about Jeff and his team.

8/31/2021 No Meagan today. Jeff the owner came. fast, friendly, gentle with my car. great meeting you Jeff. why use anybody else? this is tow #5 or so for me. they're responsive, polite, punctual. Yall are different from the rest. 100 THANK YOU'S 8/1/2020 Meagan was fantastic. on time. friendly. thank you. another great experience. 6/10/2020 needed Meagan again today. she got here in 10 min. treated my car gently. fast service, good price, good attitude, nice lady. thank you meagan

I would give 10 ⭐️s if that was an option!! Thank you so very much for towing my 83 jeep! You both went above and beyond! Highly recommend you and will only ever use and refer you in the future! Thank you for taking such great care of us and my prized possession 🤗

I was traveling from South Carolina home to Florida and had a tire blow out on US 17 resulting in needing a tow to a repair shop 34 minutes away. Not only was Safari Towing the least expensive option they got to me fast and were the definition of southern hospitality! I felt very safe using them when traveling with my children

Having just moved to town and not knowing anyone, I was somewhat distressed when my car broke down on the side of the road the other day. I randomly called Safari Towing who were so incredibly nice and eager to help. They really went above and beyond and it was so appreciated. They did a fantastic job and I will not use anyone else in town in the future. Very highly recommended.

Best towing service I've hired by far. They were punctual and charged a fair price, I recommend 110%

Outstanding Service! After the unfortunate experience of having my car rear-ended, Jeff (owner of Safari Towing) arrived to assist with transporting my vehicle. Not only was he exceptionally friendly, he took great care of my car, provided me with his cell for questions, and notified me when my car arrived safely at his lot. When it came time to move my car to body shop, they coordinated with me so I could be there to retrieve some items from my car. Upon dropping my car off at body shop, Jeff went out of his way to ensure my key was handed off to the correct person. While I hope I don't have to interact with a Tow Company in the future, Jeff will be the first one I contact if I do.