Moore's Towing in
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Address:1366 Fort Johnson Rd, Charleston, SC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:29412
Working Time and Location
What clients say about Moore's Towing in Charleston Crossroads (SC)
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I have been a loyal customer with Moore's for three years. When I need roadside assistance, I always request them. If their schedule is heavy that day, I wait. They keep me updated on my pick-up time, the staff is friendly and caring and they treat my vehicle with respect.
Mar 04, 2026 -
Twice I’ve called this company for towing an illegally parked vehicle. Twice they never showed up. Call another company if you want the job done!
Feb 14, 2026 -
Just pulled up the reviews for Moore‘s towing company since I had such a bad experience I wondered if others had as well. I quickly saw some bad reviews and after reading a more recent one it sounds like they gave everyone the same excuse that they were overwhelmed. My MB needed to be towed so I went through their roadside assistance and they called Moore. They told me it would be at least 222 minutes! well I assumed I had no other choice so I waited ..after two hours I called again and received a frazzled answer stating that they were extremely busy and it would probably be at least another hour and a half. Long story short after waiting four hours they finally showed up with the wrong type of tow truck equipment even though they knew exactly what model I had. I now had to wait for a new company to arrive. Incredibly horrible service do not ever use them !!!
Feb 05, 2026 -
Mika was very professional and service minded. A great representation of the team.
Feb 05, 2026 -
Great tow company, went above and beyond when my vehicle wouldnt start and time was of the essence.
Jan 13, 2026 -
Fast and friendly service, and the best price I could find after making several calls. These guys treat their customers like friends and I highly recommend them.
Dec 28, 2025 -
Extremely disappointing service. Last night I called around 8:30 for a tow for out of a slope. The person on the phone told me they’d be there in 30 minutes. I said that’s good with me. 45 minutes had passed and no tow. I called again and the person said he had two cars he was dropping off and it would be another 45 minutes. I was taken aback, but I said ok see you in 45 minutes. Over an hour passed and still no driver. I called again to check the eta on my tow. STRAIGHT TO VOICEMAIL. I tried calling again five minutes after. No answer, but this time it went straight to voicemail after one ring. That means they hung up the phone. I waited a little longer hoping the tow would come, but after over two hours of waiting I had to call another company to get me. If you were unable to complete the service, I would completely understand, but at the very least let ME know that you were unable to come anymore. Overall, disappointing service, lying about arrival time, and straight up just ghosting me. This was just terrible and highly advise any one else not to hire this company for emergency tow services!
Dec 06, 2025 -
These guys are pros! Fast, reliable and affordable night or day!! A big thanks to Jason and Cameron for doing an awesome job!
Dec 02, 2025 -
Thank you to Moore's Towing, specifically Cody, for helping my mom and me out of what seem liked an impossible situation in one of downtown Charleston's smallest parking garages. After waiting for hours, Cody arrived determined and ended up physically pushing our stalled vehicle down three floors...all with a broken toe! Thank you, Cody, and thank you Moore's for having people like him on your team.
Nov 13, 2025 -
Jason & his lovely wife truly went above & beyond. Plus he works in Corvettes so my Mustang not starting may have been a blessing in disguise!
Nov 06, 2025 -
Moore’s was sent out by our insurance company as my car wouldn’t start. They were able to get my car started so I was able to drive it to the auto shop. Very friendly, honest and knowledgeable driver.
Nov 02, 2025 -
EXCELLENT!!! Highly recommended. Jason kept me informed throughout. Ask for him! 5 Stars.
Nov 01, 2025 -
I had to have my car towed to a repair shop recently and Cody and Matthew made this such an easy, simple process! They were extremely accommodating, friendly, professional, and knowledgeable! I would highly recommend them for any of your towing needs. I will definitely be using them again!!!
Oct 18, 2025 -
Great guy. He got to us in no time and was very friendly and made a flat tire on a rough day a whole lot easier. If I ever need a tow in Charleston South Carolina, he’s my first call.
Oct 04, 2025 -
ZERO STARS!!!!!!!! I JUST EXPERIENCED A TERRIBLE SITUATION WITH THESE PEOPLE!!!!!! THIS IS THE WORSE TOWING COMPANY!!!!!!! DO NOT WASTE YOUR TIME WITH THESE PEOPLE!!!!!! WHY WOULD I CUSS OUT THE DRIVER WHEN I’M THE ONE THAT NEEDS THE HELP?!? I WAS VERY POLITE WITH THESE PEOPLE. THE TOW DRIVER CUSSED ME OUT AND CALLED ME OUT OF MY NAME. THESE PEOPLE ARE RUDE AND DISRESPECTFUL. SAVE YOURSELVES SOME TIME AND STAY AWAY FROM THESE PEOPLE!!!! DON’T LET THEM FOOL YOU!!!!!
Sep 22, 2025 -
We rented a car from the Charleston airport. It was a piece of junk. We would drive it. I called the rental company and they sent us Moore Towing service. David was awesome. I’d recommend them if you have a breakdown in the Charleston area call Moore’s Towing. He is very friendly, nice and kept the conversation going.
Aug 16, 2025 -
Moores Towing is amazing! Towing is stressful but they made it such a seamless and stress free process. Our driver was extremely friendly and professional. Can’t recommend them enough.
Aug 08, 2025 -
These guys Rock! Responsive, Fast and Respectful. Jason does quick work is super professional, even when I locked my keys in my car on a rainy evening he did it all with a great customer service! Will absolutely be referring my people to them Highly recommend this business! 10/10
Aug 06, 2025 -
Today at 4:30 I called Moore’s Towing to get as much info as I could as I never got my car towed before. The owner tells me what I need and I told him I’m on the way and I’ll get it today. I get at the yard at 5:30. I knock on the door to try to get information and a lady who was very rude to me tells me she has nothing to do with the company and to keep calling. So I did just that. I’m calling and I have someone who I did not talk to earlier explain to me that they know nothing of me coming and there’s nothing they can do. Knowing that they charge $50 a day. Again I got there at 5:30 and I stood beside my car until 9 as I was stranded hoping for someone to show up as I had all the info I needed to get my car back. I also asked for the owner/manager and I was not able to get that information.
Jul 30, 2025 -
Moores towing is the best in town. I needed a few generators moved asap they were to our location within 30 minutes of the call. Very professional and great to work with. I would recommend for any tow services needed
Jul 23, 2025 -
Mr. Moore saved our Sunday. My family and I had gone to the movies at the Terrace and as I was parking our car in the back lot, the car became lodged on a tree stump hidden in high grass. I called two other tow companies, one didn’t have any available trucks and a second came and assessed the situation and decided that he didn’t want to risk further damage to my car. Mr. Moore came and assessed the situation, made a plan and within 15 minutes of arrival, I was free of the tree stump, with no damage to my car. Thanks to Mr. Moore’s experience, our Sunday afternoon at the movies was saved. Thank you Mr. Moore, and you will certainly be my first call for my towing needs! Highly recommend service!!!
Jul 21, 2025 -
Cody, David & Jason were amazing to me!! My truck was at Tire Choice on James Island with a flat. They said they would fix it but did not and refused to put air in my tire so I could take it to another shop!! I called Cody and he was so kind and empathetic in my state of panic. He called David the owner and he sent out Jason who was timely, kind and helpful. They turned my day around & I will be recommending and using them . Thank you again for turning my day around!!!
Jul 20, 2025 -
Last night my car broke down… I used my roadside assistance and they scheduled Moores Towing… it was late at night around 1am… waited until about 2:30 with no update… called the driver Cameron…he lied about his ETA twice… i was exhausted and tired of waiting… I had to call an Uber to get picked up because he was training someone…i instructed him that I left my key under my mat… he didn’t show up until 3:30 am… he said he would call me when they picked it up and let me know when he was otw to my house with my vehicle… never got an update had to call him multiple times…. I also am extremely cautious of people and “staged” some items in my center console and my dashboard… just in case they would go thru my belongings in my car…. So my car was experiencing some serious issues and didn’t need to be driven… when they pulled up to my house, he started my car and drove it very roughly off the tow truck… and then I checked to see if they went thru my stuff and sure enough every single crevices was rifled thru… not sure if they stole anything….would never trust this company again…. Extremely disappointed…
Jul 20, 2025 -
I was having a difficult time finding a tow on short notice but thankfully Moore’s Towing was able to help me out. From the initial call to drop off, it couldn’t have been more than an hour and a half total time to take care of my car. It was a wonderful experience overall and they offered excellent customer service while I was under a lot of stress. Would highly recommend to anyone in the Charleston area!
Jul 20, 2025 -
Just gonna try to sum up as best I can. Came out Friday morning and it wasn’t a jump we needed so it needed to be towed to dealership we already made appt for next morning just in case. They said they needed a flatbed because we had 4WD. They’d be there no later than 8am next day. Next morning a different guy shows up… late!!! Guy didn’t show up to our house til 9a. They showed up in a reg truck said they didn’t need flatbed. Finally got it loaded and he left @10a (1.5 h after our appt time on a Saturday) we called @. 1230p to check in with dealer. Dealership said they didn’t have our truck and it wasn’t there. I called tow guy to find out where it was. He said THEY TOOK IT TO THE WRONG DEALERSHIP! I was clearly upset. Attempted weak apology and said they’d fix it and don’t worry we’d never have to call them again and hung up on me. I called back after calling dealership they left it at and we decided to just leave it there. It being a Saturday we knew at that point nobody was gonna see til the following week anyway. He weakly apologized again and said he’d be happy to take to right place at no extra cost…WHAT?!?! Also said he hadn’t charged us full price because they were late. $150 ISNT full price? Don’t waste your time with this company. Never once was offered a refund for ALL their screw ups! Worse when they acted as if they’d been a bit generous not charging us full price and not charging extra for them fixing their own screw up. If I could zero stars I would.
Jul 20, 2025 -
My experience with Moore’s Towing was SUPERB. They were able to schedule me right away and showed up on time! David was determined to get my shed exactly where I wanted it and assured me he would not leave me hanging! He made it happen, and the charge for his service was beyond reasonable. I would highly recommend Moore’s Towing to anyone. We are lucky to have them right here on James Island!
Jul 15, 2025 -
Today of all days, on this blustery and rainy Sunday, my altinator decides to go out. I was half way home and the accelerator wouldn’t accelerate! Scary for a woman like me with no car know-how to be stranded in such weather. Called AAA (thank goodness for the membership). They alerted Jason from Moore’s Towing. He arrived within 10 minutes or less. Friendly, extremely knowledgable, and quick acting, Jason began hooking my now dead car to his rig and was his way to drop it off at my mechanics. Thank you Jason and thank you Moore’s Towing for having such wonderful drivers on your staff!
Mar 16, 2025 -
David and Cody went above and beyond to help me when I was in a tough situation. They communicated the time it would take clearly and delivered exceptional service. I cannot express how professional and fantastic these two were.
Mar 03, 2025 -
These guys are great. Super friendly and easy to work with. Inexpensive and were able to help me out immediately. Would highly recommend anyone on James Island or the greater Charleston area to use them. Plus, they really took care of my Jeep.
Feb 24, 2025 -
MOORES TOWING is absolutely phenomenal! We got assistance late at night for our desperate family of 10 stuck in Charleston. We are so grateful we were not stuck with our infant and young toddler all night long when no one else would show up ! Moores towing was an absolute blessing for us this evening and they stayed with US until we got our bus up and running! Thanks Moores Towing for saving our day and saving our family trip!
Apr 19, 2024
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