What clients say about Bob's Auto Parts in Norristown (PA)
Phone disconnected while I was on hold. Called back, associate was rude, assuming that I was being impatient. I overlooked it because he sounded super overwhelmed, but I definitely wont be going there.
The GM here needs to staff the store better, or dont be surprised when customers dont bother. Your people shouldn't be that overwhelmed.
This place is great, the one one worker George goes above and beyond to help any customer. Bobs auto is lucky to have an honest worker with a great work ethic and impeccable loyalty to the company
Needed some parts. Bobs prices & knowledge were better then every other store in area. Also needed to do an exchange & super easy!! Great folk here 10 stars if I could!
Good old fashioned parts store with employees that actually know about cars(unlike alot of people at the big chain stores). Price for what I needed was around 40% cheaper than the big chain stores up the road($35 vs $60) for the same part, same brand.
I am a current commercial customer of Bob’s, and I was in a bind with finding brake rotors for a specialty vehicle. My associate I always deal with is named Mike. He is your go to guy for anything you need for a vehicle! He will go out of his way to find the part that you need. He actually ran to another location for me just to pick up my rotors. Exceptional service, you’ll never find a better parts store! Thanks Mike!
Didn't know if my car needed oil or what kind. One of the workers came outside checked my oil for me and showed me what kind of oil l needed. Very helpful gentleman.
Hands down the best auto parts store in the area! Never go anywhere else.
Every employee is knowledgeable and able to help you unlike the kids they got working at Advanced Auto Parts & Auto Zone and them stores.
Bob's Auto Parts even most times beats everyone else's prices in the area, or if they can't, you end up receiving a better quality product for maybe a few extra bucks.
I only shop at Bob's Auto Parts or online at Rock Auto or Parts Geek if I can wait for the part that I need.
The guy on the phone, answers too loud and talks like he's at his house asking what's good when he picks up the call from being on hold. Unprofessional.
Good people. Long time counter reps who know their stuff, as opposed to these big chain auto parts stores, where the people don't know a wiper blade from a cigarette lighter.
Only place that had a fan belt in stock. I didn't even have to say a word they took belt into the back room and came out in less than a minute with new belt in hand. Will be going back for all my needs
Service at Bob's Auto Parts is excellent guys at the counter really know their stuff Plus they have a lot of specialty parts in stock and they can get the part if they don't have it usually the same day unlike AutoZone and Advance Auto where you have to wait the next day and then the part comes in wrong and nobody takes responsibility for ordering the wrong part
2562 Boulevard of the Generals #500, Norristown, PACar battery store
Website
