What clients say about JN Auto Service & Collision in Lansdale (PA)
I own business locally and I don’t want anybody else to touch my Car. Flip and members of the team are excellent. As a matter fact, I’m due for an oil change. I’m gonna call you guys in A week. Thank you for providing such great service to our communities.
Quick and easy to get an estimate, schedule service, and get my car back with an excellent job done to repair my bumper. I highly recommend Flip and his team.
I rarely post reviews and I held off on this one because I didn’t feel it was worth it at first, but after my entire experience with this business and the amount of money I spent on this issue, I feel it is necessary. I had my power steering pump replaced here in August due to a leak. The entire process was unprofessional and stressful from the start. I dropped my car off on Wednesday August 20th and it wasn’t worked on until the next day. At the time, my key fob was broken so it made my car difficult to start. They called me hours after dropping it off to tell me they couldn’t start it and started “working on other stuff” instead, rather than just calling me right away to let me know so I could go there to help them get it started. Since they decided to “work on other stuff” instead, this left me without a car for an extra day. When giving them the down payment prior to service, my husband and I showed up at their posted opening time but nobody showed up after waiting outside 15 minutes. My husband and I both work and needed to go home to start our shifts so we couldn’t wait any longer and had to come back later. Not the biggest of deals, just unprofessional and inconveniencing since I had to take time away from work to go again later. When I called to make sure they were open prior to heading over again, they just said “the guy was running late.” Hopefully that doesn’t happen often, but I personally feel as though the person opening up the business for the day shouldn’t be late, especially by 15+ minutes. I ended up not getting my car back until Friday afternoon which I thought was a long time but I still wanted to give them the benefit of the doubt. My car seemed fine until the next day when the wheel started locking up and refusing to turn. I checked the power steering reservoir and it was almost empty, despite just having the entire pump replaced. I called them and they came to pick my car up and poured some power steering fluid into the reservoir before they drove off. They called later and said that there was a leak in the washer but they fixed it. Any leaks should’ve been addressed in the first place, but I was glad that they willing to fix it without charging me. However, only a month and a half later it turns out they did not fix it, as my power steering was leaking again and my wheel was locking up. This time, although they were willing to take it back, I decided to take it elsewhere because I don’t trust the quality of their work after all of this. Turns out one of the pipes on the power steering was leaking, which again, should have been addressed in the first place. The mechanic I took my car to this time said that they are glad I brought it in when I did, because the pump could have been completely ruined despite JN just replacing it only a little over a month ago. In my opinion, JN should’ve checked my power steering pump and system thoroughly to ensure that there was no leaking prior to returning my vehicle to me. I also spent a good amount of money on this job, so it has been disappointing and frustrating having such trouble with the results, especially now learning that it could’ve costed me the price of having to replace the entire power steering pump again. Truthfully, this experience makes me feel like the employees either did not know that they had to check all of the parts of the power steering pump for leaks or did not care to. Either way, I feel this place is untrustworthy and unprofessional. I did have my tires replaced and a car alignment here at the time my power steering was replaced and so far I haven’t had issues with that, however I just do not trust the quality of their work given this entire experience. My advice would be to go elsewhere.
Great experience getting my inspection done. Quick turnaround and they don't seem to think that they have to find something else that needs to be done.
This shop does great work. I have a 2008 Dodge Durango that has seen better days but they keep it running. Unlike some auto repair shops; they have convenient hours which makes it easy to pick up your vehicle when life throws you a curveball.
I have been visiting JN Auto for the past 10 years, and my experience has always been excellent. Recently, I went in for a wheel alignment, and Soni took care of it. He was very cordial, attentive, and ensured everything was done properly. The service was smooth and professional as always. I truly appreciate their consistent quality and customer care over the years. Highly recommend!
Chuck & Amar are experienced professionals leading a skilled team! Excellent experience!
I arrived with my 21yr young car on tow from Philly, because I needed well recommendation skilled, salt of the earth souls to figure out issues 4 other auto shops could not solve over 18 months. Amar and Chuck did layered technical and experiential diagnoses - and solved the issues, effectively.
Safe and mind at peace. Gratitude.
Quick, car was finished a head of time. They are very friendly, affordable, great job... I will be a returning customer. We'll I returned and the service was even better ,faster than the 1st time. They do excellent work Ata very fair price.
I recomened these guys whole hearty. You can't go wrong here
We took in our car for body work from a minor fender bender. There were scuffs and two small dents. They did not fix one of the dents. We showed the owner and took it back in to be fixed. They said it was ready. The dent was still there. Very frustrating. Poor workmanship. We would not recommend going there for body work.
A very busy shop, but they do great work. I don't feel i am over paying on any service i have work done there. I did get quotes in the past and they always
beat them. They work with you when you can drop off your car. I have been going there now for just over 2 years now and have all 4 of my vehicles serviced there. I would continue to recommend. Thanks!
I dropped off my wife car for inspection. They completed as promised. They also looked my car vibration issue and made suggestion that fixed issue. I definitely recommend it to friends.
Have been a customer since 2014 the owners are honest and will NEVER rob like other car repair shops. Back in 2014 my car had transmission issues and another places asked to repair transmission costing $3k I went to JN Auto and met the owner Mr.Singh and asked him how much it would cost to replace transmission to which they said lets run a diagnosis first. I waited 10 minutes and they said your car is ready and has been repaired. Me in surprise and shock asked what was the issue they said your car ran out of transmission fluid and I topped it up. Since then all my cars belong to JN Auto and the experience has always exceeded my expectations.
Amazing guys!!
I have a 1991 Miata that I installed headers and an exhaust system on. When I installed them there was a 14” gap between the headers and the rest of the exhaust. I was told by almost a dozen places that nobody would touch it and that I’m out of luck. Thank god I found these guys!! The guys here went above and beyond by searching the web for hours and hours to find a polished stainless steel pipe that fits it in place of the catalytic converter and my does it look and sound good. Also, I would’ve been happy if it was less than $400 in labor but it was only $50 for them to look everything up and install it. I seriously can’t thank you guys enough for all you do, I was losing my mind with the Miata and knowing you guys are close by puts me at ease. I will not go anywhere else for any automotive repairs!!!!!
Worst car place I’ve ever been to. VERY RUDE PPL. AVOID THIS PLACE AT ALL COST.
New to the area and this place was closer to work so been there 3 times and have been ripped off and disrespected all 3 times. 100% believe that some of the high reviews are from relatives or paid for as everytime I was there customers were only complaining.
1st time – went for oil change at 3.45pm. Clearly told them I’ll be waiting and was kept await till 6pm and then was told, with an attitude that.. cant take your car today..Next time just drop car for whole day and left.
2nd time –I called them ahead of time, took the date they give me for oil change and went there. I was told it should not take more than 30-45 min. so I decided to stay. I was kept await for 2 hour 30 min. and then was told it seems one of the tire is puncture and 3-4 other expenses and was old with inspection coming up in next 2 months I should make these change. To which I don’t know why I agreed because that was a rip off and fraud as the job was not done on those things which they just collected money. I was told that they ordered tire and will do the other jobs next day. When I came to pickup the car they chaged me $930. Same tire got flat in less than 2 weeks and I went back to see if there was a warranty covered and the guy in charge looked at me with an attitude and angrily shaking his head. After 1hour 30 min. one of the employee came and told me it was because they yank’ed it..
3rd time – Took appt. and went for inspection after 6 weeks since they recommended and did job on the car 6 weeks back I assumed there shouldn’t be any more expenses. To my surprise. This time I was kept await 35 min. only and was told there’s an expense of $1050 if I pay in cash would be $980.. to counter that I said you guys told me 6 weeks back I only needed rotors and 2 other things changed for car inspection which I did and this new expense wasn’t even brought up. Owner’s son who’s in charge replies back with attitude.. Pay inspection fee and take it somewhere else.
In all my visits, I noticed that guys who came 45-hour after me, gets their thing done in few min. and leave. Owner’s son was consistently rude with everyone. Place is a ripoff. Cuz ones I took the car to another garage that work peer recommended they said.. neither oil change was done, all car rotars were as is and were not changed. AVOID THIS PLACE AT ALL COST.
Have been going here for years, and I’m so very happy with the service. Despite moving, I still drive 30- 40 minutes to JN because I am impressed by their work, what they diagnose is real, and I know they are genuine in their pricing. It’s a real ‘shop’ - so don’t expect fancy remodeled waiting rooms and marble floors like at the dealer, BUT do expect people that care, much more affordable pricing, and dependable service without ‘surprise add-o a’. So happy places like this still exist in today’s world - a real Honest shop with honest pricing and work. :)
I am extremely grateful for this superb automotive repair business. My starter went out on the holiday weekend, in the parking lot of Redner’s Market. I was a bit frustrated and anxious. I looked this business up online, read the reviews, and then I called and spoke to the owner via phone to see if his business would be able to do the repair I needed right away. The owner was kind, and professional. My car was towed to this business and two and a half hours later my car was back up and running with my new starter!
This business was kind, professional, and so efficient. Five stars for sure, it feels good to be serviced at a good establishment during a time in our wold when so many take advantage of others.
I highly recommend this establishment, you won’t be disappointed. Thank you JN Auto Service, I am extremely pleased and grateful. ⭐️⭐️⭐️⭐️⭐️
This place is great! So trust worthy! The manager is the man! True to his word! I called 2 times during the week to get in for an inspection. He told me to come in the second time at 9 am I was seen right away just like I was told! JN auto…. A service you can trust! Ain’t that the truth. Even though i had the breathalyzer in my car they treated me like I didn’t! Painless! Thanks I’ll be back for my future maintenance! Merry Christmas!
Definitely won’t recommend this place. Called earlier in the day about car inspection and they told me to come in now but I couldn’t until 3:30. They said it was fine. Get there at 3:30 and no one came to help me. One of the mechanics saw me in the lobby and I heard him saying something to someone. Still nothing. Finally 10 mins later I poked my head into the garage and spoke to someone. It’ll be a 40 min wait. Fine. Hour later and with no one checking in on me I left. Waste of 1.5 hours. While I was waiting(after speaking to someone) 2 other customers walked in and were helped right away!
This place is awesome. Friendly service and good technicians. Prices are below the competition. I have being bringing all my family's cars to these guys for 4 years. They are my go to mechanics. And they always try to accommodate, even without an appointment. Good job, guys.
I brought my car there for safety and emission inspection. They provided high-quality service! Ppl there were all very kind and nice, feeling like your friends. I also brought my car there to make some repairs. They helped me fix all issues in like 10 mins, but didn't charge me! Highly recommend this one!
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