Came in an hr prior to closing with a nail in my tire. Mike still was quick to help and was in and out. Definitely buying my next set of tires here no doubt
Bruce was great and such a wonderful help!
This is my first car and in turn first oil change and he helped figure out all the logistics for me while making sure the total wasn’t ridiculous. Very upfront and honest. I will totally come back to his shop for any future work!
They put on two new tie rods quoted me a price and also did the alignment needed had my car ready in a couple hours. Did not go over the price. They quoted me. I have a very nice helpful about everything. I definitely will be going back there for things I need.
Had a wonderful experience! I needed a new battery and to have it replaced. I made an appointment for the day. I was greeted and checked in by the friendliest gentleman ever. We talked about what was needed and my car was in the bay in no time. Without being intrusive, the gentlemen and I chatted for 30 minutes and my car was ready to go! The other gentleman that was working on my car was very pleasant and really knew what he was talking about. I will recommend Monro to anyone whose car needs attention. Not only because of the ease of scheduling and prompt service but, most importantly, everyone there is friendly and knowledgeable. Thank you!!
Mike and Bruce are LEGITIMATELY Good salesperson and Mechanic(s) don't sleep on them and their work!
They generally care about their Customers and legit want to help in any way they can to provide top quality service and help you figure out what needs to be figured out on your vehicles.
They gave me precise answers as to what work needed to be done RIGHT THEN AND THERE IF NEEDED! and helped me figure out what's wrong with my car.
FREE DIAGNOSTICS NO HIDDEN FEES.
Highly recommend! I came to this location for a flat tire that I had bought in the Monro Souderton location (that location has since closed permanently). I had the road hazard warranty. I was in a time crunch and was honestly freaking out. Bruce and the staff were amazing! They calmed me down, immediately looked at and fixed my tire and had me back on the road very quickly and efficiently. Stop by and see these guys for your auto service needs!
Great experience! New mgr., Bruce, at Valley Forge Rd. location, fit me in immediately to check out my nearly flat tire. The mechanics are professional and knowledgeable.
I highly recommend this shop, and plan to get additional service for my car in the future.
I've been coming here for a few years now and they've always done right by me. They recently got a new manager and so far I'm impressed. He's professional and is honest with customers. He's open with whether something needs to be fixed immediately or can wait until next time. I also saw him save a customer a lot of money by pointing out their car's under warranty and could be fixed by a dealership for free. No shop is perfect, but I have a lot of respect for mechanics who are honest with people who aren't mechanically literate. I'll be happy to continue coming here.
Great people, great pricing and very knowledgeable, the store manager was great with all the customers on a very busy pre christmas saturday, when people are stressed and rushing around
14 Degree weather after a snow storm and needed a tire patched on short notice. I was in and out in less than 30 mins with no appointment. Thanks Bruce!
The experience and quality of work was thorough. I was surprised to learn that signal lights were out. The rotation of the tires kept them balanced and smooth. Al reservoirs weee filled. We'll go back!
DO NOT GO TO LANSDALE MONROE MUFFLER!!! I took my car there for a loud muffler, they called me and said they could WELD my muffler because that was the repair for this issue. I had it welded 8 months prior. I was told this would repair it, but next time the entire muffler system would need to be replaced. I was fine with either fix, weld or replacement, whatever as long as properly repaired! The day I picked it up there was an AWFUL smell I called and was told by the store manager that wasn't from the repair, to see if it got better over time. I DIDN'T. I took it back Friday as it starting blowing BLACK SOOT inside my vehicle from the heater. It was making me sick. I had a headache and nausea. Can't run my heater or safely drive it. THE MANAGER SAID IF YOU DROVE IT HERE IT'S DRIVABLE!! I was shocked, he tried saying it didn't smell when we gave it to you, but right off the lot, it did! Long story short, I was told no lights (check engine), no problem and then refused to drive it to see the issue or smell the exhaust. I had to call corporate and take the car to another Lansdale shop! Save yourself the headache and go elsewhere like Mr. Tire, down the street. They are NOT PROFESSIONALS THERE!
12/8/25 Update
Took it to Mr. Tire in Lansdale. It was indeed an error on the shops behalf! John at Mr. Tire was wonderful and professional. HE explained the error in detail and also showed me how the repair was completed. I not only would have been okay with Monroe correcting the error they made, but would have been nice had they treated me with respect! The mechanic Mike was fine, BUT THAT STORE MANAGER was out right NASTY! He basically accused me of doing something to the vehicle and both of them refused to drive the car to acknowledge the smell that was present. John was great and efficient and my car is finally back to running good and NO SMELLS DETECTED. IN the end I was happy to have gotten the treatment WE ALL DESERVE and found a new shop to take my vehicles!!
Having trouble with starting car.. I called got in same day changed oil, inspected and got me new battery .. easy to work with and friendly . Car was back to me in few hours ! Great service all around
My service 1st time here was a well informed and professionally honest one. I'm glad I chose Monro Auto Service and Tire Centers to handle my potential concern for a spare tire with a screw within the tread. Although thankfully the screw itself was only caught in the depth of the tread I was given a honest feedback regarding the matter by service tech Shaywan (sorry if for mispronunciation or spelling; will update correctly as needed). The appointment setting was super easy and was able to schedule within the hour; all while online at the click of a button! Shoutout to mike and bruce for additional help and informational conversation. I will make more future appointments here after my positive 1st experience this afternoon.
Avoid at all cost. Customer service team quoted me an oil change at $50 but they ended up charging me $110. I explained to them the quote and showed the cost on their own website and front desk person said that the “customer service team doesn’t really talk to them” and that the info on the website was a coupon. I then asked if he could apply the discount retroactively he said he couldn’t. He either didn’t want to try or didn’t know how to do it. Either way person at the counter was unprofessional and didn’t really bother to help. Then I heard him complain to one of his mechanic’s that I asked him to apply the corrected cost. Don’t go to this place.
I came in today with an oil change. They fit me in right away. They were also very helpful with things I will need done in the next few months. Thanks guys!!!
I needed an oil change, I was able to call and get a Saturday appointment. I was in and out in under 30 minutes. The team was quick and efficient.
Highly recommend!
These guys are fantastic. Took my car there for an oil change. My car also needed a new tire they didn’t know how it hadn’t popped yet. Saved me from a potential terrible accident. I don’t know what they did but the car drives like it’s brand new. Very reasonably priced too.
Mike and Matt are the best.Repaired my 2012 Camry that hadn’t been inspected since 2023. They restored the vehicle back to being highway worthy after making me aware of necessary repairs. Got me back on the road in a timely manner as well.
Amazing management and employees! Do not make reservations online. They don't go through. Just give them a call and they will schedule you. My husband and I had a great experience here! I highly recommend!
Did a tire repair for me. Physically showed me no puncture. Truly honest and caring people.
No shop ever fills to the correct PSI on my tire (higher than normal) they seem to really care.
For my tire needs I’d be back.
Great techs. Great manager.
A place for one time business. Do not honor its quote. Can not be trusted. Did diagnosis and provided me a quote on my first visit and asked me to come back due to busy schedule that day. Five days later when I brought my car back for repair as they asked, the final bill is about $100 more than the quote five days ago。 The owner said he replaced some additional parts, but when I look at the invoice, the parts replaced are exactly same as quoted before.
I normally take my car to Mr Tire, but they had a certified mechanic shortage and recommended me to Monro, their sister location.
The person at the front desk was nice and I was able to drop off my car for annual inspection. They called me later when the car was done, and I paid over the phone since I wasn't going to make it back before they closed.
When I looked at the final bill, I was surprised to see additional charges for air filters and in cabin filter, which I never agreed to. But even worse is that when I got home to check the filters, the air filters were still the original that I replaced 5000 miles ago. And so I pulled the in cabin filter and again it was an old dirty filter.
They did refund the money for these charged items, but I question how many other people have paid for nonexistent work and can you really trust them?
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