Fix Auto Clackamas in
Clackamas (OR)

I'm very happy with fix auto ! Kept me informed of everything. My car was clean inside & out when I got it back.. it took a while bit it was done right . I would definitely recommend them. They handled everything. Even the rental car.. from start to finish.

We recently had auto body work done on our 2017 Suburban, and this shop delivered on every level that matters. Service & Communication: Clear, responsive, and proactive from start to finish. Their team members were always pleasant and personable to work with. We were kept updated and in our case they finished exactly when they said they would. Fair Pricing: The pricing was straightforward and fair—no surprises, no pressure, just honest estimates and follow-through. The technicians even found an efficient way to fix up a secondary blemish on our bumper without adding cost. Much appreciated! Exceptional Workmanship: The quality of the work was outstanding. The vehicle looks fantastic, and the attention to detail really shows. Truly top-notch work. It’s great to have found a business that excels equally in service, value, and craftsmanship. This is well-run operation and a great group of folks. Highly recommended.

Something happened at this shop and there seems to have been a mass exodus. Nick the first person who was helping me, he left. Then I was told "the painter" left and they were having to hire a new painter. They had my car 6 weeks. When I finally got it back, a part was not installed correctly on the hatch which caused a massive leak in the back, the whole trunk space was soaked. Had it back for a few days, once it stopped raining the sun came out, my back door and the repair was swirled, not sure why they even touched it, it was not damaged in the accident. This is a black car, and they don't know how to handle a black paint job, you don't buff black, they buffed the paint and left swirls. They are always very cordial and polite about having to rework the car, and I haven't charged them for a rental, they have my car back in the shop today, I am not a happy camper.

Fix Auto made dealing with my insurance claim one of the easiest and most painless experiences I have ever had. From the moment I contacted them to make an appointment, they handled everything—including the appraisal process and working directly with my insurance company. They even arranged my rental car, and when my car was ready, they handled the rental return for me. My car was returned looking as nice as the day I purchased it. I really appreciate the care, attention to detail, and great communication. This is a great shop all around—I would definitely recommend them.

I had a door replaced after an accident. The actual door replacement went fine. The low rating is for customer service. I had to wait a while for the part. When I got there for my scheduled service I was told they couldn't do the job because they did not have a painter. But no one had called to cancel. The next time I went there I was forced to wait 50 minutes for the rental car because the receptionist had told them I could wait for another customer who was coming later. When I asked why I was waiting so long she said she had called them, they were on their way. Finally, when I picked up my car and dropped off the rental she did not ask for the rental fob. Yes, I am the one who forgot it, but she does this all day long. It would have taken her just 10 seconds to remind me and save me another round trip to drop it off. There are plenty of body shops much closer to my home. I went out of my way to take my car here becsuse of the grest reviews. In the end I had a frustrating experience despite the good job they did on my car.

So to start off they told me 1.5 to 2 weeks and i foolishly believed them and it turned into 4 weeks if not slightly longer. The job was done good overall. The paint matched and everything looks in the right place and smooth.. However, one complaint I definitely had is the multiple large scratches I found all around the car. The scratches range from a few inches to about a foot, and most of them were in the roof of the car. I guess it’s somewhat understandable, but the largest of the scratches was on the opposite side from the fresh paint and work I just had done so a little curious as to how that would happen? The scratches were very noticeable so if it happened as an accident, would have been nice to know. Yes, the job was completed just not in the timeframe they gave me and with some other paint work now needing to get done, I wouldn’t come back nor recommend sadly .

It took 2 months to get a light sensor switch repaired and 2 months of excuses why a seat cushion couldn't be fixed. Then I was billed for work not done. Thank goodness insurance was on top of it for me

Nick was professional, knowledgeable and helpful. His estimate was the most accurate that I received, so no unexpected surprises. He made the whole process easy, interacted with the insurance company directly and kept us fully informed of the progress. The result was a good as new repair, the car was clean inside and out. Excellent!

⭐️⭐️⭐️⭐️⭐️ 5 out of 5 stars My car was sideswiped in a parking lot, and we chose Fix Auto Clackamas because we’d had a great experience with their sister location previously. This specific shop turned out to be an even better experience. From start to finish, Kelsey made the process smooth and stress-free, she kept me updated every step of the way and handled communication with my insurance company seamlessly. We had custom decals that were damaged above the running board, and Kelsey went above and beyond to find a company that could recreate the exact design. She ensured we received an alignment, a new tire and noticed a scratch on our wheel so coordinated with a wheel company to come re-paint our wheel. She even gathered an estimate for 3 new tires for us, as she noticed they were nearing the end of their lives. The workmanship by the technicians was exceptional, the paint match was flawless, and the repair looks factory-new. Fix Auto Clackamas exceeded our expectations in both quality and service. I wouldn’t hesitate to bring my car back here or recommend them to anyone needing body work done.

Car repairs are stressful, but Fix Auto really helped make the whole process easier. Angela and Nick were so kind and helpful from start to finish. They went above and beyond to set up a rental car for me, kept me updated on what was happening, and even washed my car before I picked it up, which was such a nice surprise. Even though they had to order extra parts, my car was still ready on time. I really appreciate how smooth they made everything and highly recommend Fix Auto for body work repairs.

This shop has great employees. Nick who wrote the estimate was very kind and patient when I asked lots of questions since it was our first accident ever. Angela at the front desk was also very friendly and courteous. The estimate was very reasonable and I highly recommend this place.

Communication was fantastic, everyone was great! Angela at the front desk was extremely helpful with everything including getting a rental car making everything seamless. Loved the updates from Nick. They never left me wondering. They will be my go to from now on! Thank you Nick and Angela for the great friendly service!

Excellent customer service...car was like new when I picked up and clean inside and out!!!!

I had an excellent experience with Fix Auto Clackamas! I brought my car there after a recent accident. Kelsey and the whole staff were super friendly, professional and walked me through the whole process answered all of my questions and provided regular status updates. I’m very happy with the repairs and my car looks new again! Thank you Fix Auto!!

Fix Auto was recommended to me and I was very pleased with the service. Everyone was courteous and very helpful and although they didn't repair my car because the insurance company deemed it a total loss, I would certainly consider using them if the need arises.

I had an excellent experience with Fix Auto Clackamas! I brought my car there after a recent accident. Naomi and Nick were friendly, professional and walked me through the whole process. Naomi helped me with my rental car. Nick was knowledgeable, answered all my questions and provided regular status updates. I’m very happy with the repairs and my car looks new again! I was also pleasantly surprised to find that not only was my car washed but the interior had been cleaned and vacuumed. I will bring my car back there should it need any repairs in the future.

Naomi was pleasant and patient with all my questions. Nick was great at communication and keeping me updated on the status of our repairs. It was ready on time. When we picked up or car, they washed it and the interior of our car. What a fabulous surprise! Super happy with our experience and will keep Fix Auto in mind in the future.

My 2023 Lexus was keyed on the passenger door. Not knowing where to take it I started looking at reviews. Fix Auto Clackamas had great reviews. My insurance company, State Farm refers people to Fix Auto. I took it there for an estimate and set up a date for repair. Because they had to blend the color, they had to paint more than the door, had to take bumper off and recalibrate the car. Kelsey was great to work with. I received updated messages about the repair and was told it would take a week. It was done on time and looks great. I definitely will be referring people to them. When I picked up the car it was clean outside and they even cleaned the inside too. Very happy with the repair and the personal attention I received from Kelsey.

Had a great experience with Fix Auto in Clackamas. Really great communication from them throughout the process. We brought our car there following an accident that was claimed through the other (at fault) driver's insurance company. Would definitely go to Fix again in the future.

After a sleeping driver hit my car on 2/12/2025, this shop was on list of preferred shops with Progressive. Luckily, they were able to accept my vehicle on 2/18; especially considering it was soon after snowstorm on 2/13 & 2/14. The front desk coordinator, Naomi, was very helpful and communicative as we coordinated tow truck drop off of my vehicle. Unfortunately, my vehicle was totaled by insurance. When I came by to gather my personal belongings, Naomi was understanding and compassionate. I ended my getting a little emotional saying good bye to my Honda Civic which I had for almost 9 years. Good people at Fix Auto.

I had a fantastic experience with Fix Auto after another driver backed into my car. From start to finish, they made the process as smooth and stress-free as possible. They worked directly with the insurance company, handled everything efficiently, and even coordinated with Enterprise to set me up with a rental car while my vehicle was being repaired. Best of all, they completed the repairs in less than a week, and my car looks as good as new! Despite the unfortunate circumstances, I couldn’t have asked for a better experience. Highly recommend Fix Auto for their professionalism, excellent customer service, and quality work!

Some kid, hard to say how they managed to do that, T-boned my car while driving alongside me on a straight road. Have no idea how they didn’t see me while changing lanes. Even he was in shock haha. Thankfully their insurance covered the accident. I brought the car to one of Progressive’s in-network shops, took less than a month to have the door replaced & repainted. Good work guys it looks great.

The people here are very professional and friendly even when extremely busy. They did an excellent job of repairing my badly damaged Tacoma. Great shop.

Fix Auto has been an amazing experience. They were professional since the very first call, did not settle for cheap parts, communicated with us throughout their process, and the finished product looks fantastic. I have used them once before, and that experience was what made me want to use them again for this repair. The auto appraiser, I won’t mention his name on here, was very knowledgeable, friendly, experienced, and committed to his work. ⭐️⭐️⭐️⭐️⭐️

The team over at Fix Auto Clackamas did an amazing job on our 2013 Toyota Corolla. The car literally looks better than it did before the accident, and they beautifully detailed the whole car inside and out! If we ever need any other body repairs I will definitely do business with this shop again! Thanks to the whole Fix Auto Clackamas team!

Awesome experience! Professional! They did a great job repairing my car damage, so good that I can’t even tell there was damage. My adjuster Nick kept me up to date. Definitively recommend!

My advisor Nick Dorsey was incredible. I highly recommend Fix Auto. I had a great experience and we were taken care of great and in a timely manner. Great company! Back to as new quality and drives great.