On Friday, I had a bunch of yard cuttings and junk that I needed to be hauled out of my yard (along with 2 very heavy old planter boxes). I had several people offer to do the task, and settled on a fellow who was supposed to come today (Monday) to take care of it. After the time he was due to be here he let me know he was unable to do it so I had to scramble to find someone else. I found this company Slam Dunk Junk. I gave them a call and spoke with a very nice fellow, Scott who said that they could definitely take care of this for me today!! I sent him pictures of the 'junk' and let him know what the other fellow had quoted me, and he came in right on par with that quote!
All along the day, I received updates about when the fellows would be here, when they were enroute and when they had arrived.
The fellows that showed up, Connor and Tony, were polite and respectful and got right to work. It took them all of about 30 minutes to clear everything out that I needed removed! It was dark, but they had headlamps on their hats and did a fantastic job!! (they even did this with a stand in truck because their regular truck blew a tire and had to go into the shop!)
From start to finish this was a smooth operation, VERY well run and managed and an EXCELLENT value for the cost of the job!!
Hands down I will be calling upon them again, when I need stuff hauled off!
Oh and after they were done, I received a message thanking me for my business!!
Absolutely STELLAR!!
They were super friendly, courteous and did their best to give me a nice offer; though their offer was higher than another local company. If the price had been right, I would have used them in a heartbeat because of their great customer service though!
Getting a quote was fast and easy, they came with in an hour from getting the quote to pickup our items. The guys were friendly , professional, did a good job removing our items. We certainly recommend using this company
Great experience! They called me right away and offered a very fair price. The guys who picked up the items were incredibly professional and friendly. Highly recommend!!
I had a wonderful experience with Slam Dunk Junk. I had a few large items I needed to get rid of. I called them mid morning and they were at my house within 2 hours. Very polite and capable employees hauled my stuff away. From start to finish it was about 20 minutes including the time it took to create the quote.
Really great team of people. I highly recommend their services and I'm saving their number for the next time I need things hauled away!
Slam Dunk did an amazing job! We got lucky and were able to get same day (within a couple hours) service as they were just finishing up a job in our area. They quickly replied to our inquiry, and were quick and efficient once they arrived to our house.
Thank you Slam Dunk for helping get rid of our junk!
They were absolutely amazing, very kind, professional and helpful. They worked quickly and did a great job. I was honestly nervous about all the stuff I had but they didn’t judge me and were so kind. Highly recommend 10/10 stars if I could!
These guys are GREAT! The Only reason I’m giving them 5 stars is because 10 is not an option. They showed up promptly, when they said they would, and didn’t stop until they got the job completed. Total professions I would use again in a heartbeat. Thank you very much Slam Dunk. You really helped our family in our moment of need!
UPDATE:
This is an update to my previous review (posted below). After posting my initial review, I was immediately contacted by the Slam Dunk Junk team to remedy the situation. Everything was very reasonable and prompt with a strong sense of wanting to "get things right" for, me, the customer. We were able to come up with a solution and get the rest of the work taken care of so that the job was fully done. The team, once again was incredibly professional and handled things in a way that demonstrates that they really take pride in their business and brand.
How they handled a misaligned situation speaks volumes about the overall integrity and fairness of their business. I would recommend Slam Dunk Junk for work in the future.
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ORIGINAL REVIEW:
I got quotes from a few different junk hauling companies to remove a large amount of tree remains (large logs, small logs, branches) that were already well organized and easily accessible. Ultimately I picked Slam Dunk Junk to do the work.
As for scheduling, communication, and punctuality, there were very professional via text and in person.
What fell extremely short for me was the estimate and pricing for the actual work to be done. Initially, an estimator came out and looked at what I had. I was also very clear about there being heavier material underneath (the big logs). I sent pictures before arrival and they came out and looked at the actual size, makeup of the material. I was quoted on a per load basis and they estimated about 1 to 1.5 loads. As soon as the working team got on site, they noted that it would be 1.5 loads at a MINIMUM due to size and weight. As the work progressed, it became 2 full loads and that wasn't close to completing the job. By the end of the day, the working team had removed 2 full truck loads and I still have roughly 1 truck load of material left to be removed. This, obviously, made the price go up so instead of 1 to 1.5 loads that I'm paying for, we're now looking at 3 loads (2 to 3 times the original estimate).
Due to the misquote and budgeting, I ended up having them complete the 2 (of 3) loads and stop the work there. Now that the stint of work is done, I'm left with a higher than expected expense and the job is still not complete. Additionally, the team did not clean up after themselves (there's still debris in my driveway from where they were loading into the truck).
There were other companies that gave me lower estimates that were likely more realistic to get the entire job done. As a customer this has left me frustrated at a higher than expected expense and an incomplete job that I now have to determine the next steps to get it done.
The saving grace (and why this isn't a lower rating) was the level of professionalism in the communication as well as the onsite team.
I had an incredible experience 10/10 would def hire them again. They were timely and so efficient. I had an entire truckload and the guys did a phenomenal job!
Came right on time and at the price agreed on. Same day service. Friendly drivers. I only had one item but they gave me a reduction in price and added to their load at the end of the route. Would recommend and use them again.
I had a fantastic experience with Slam Dunk Junk! The team arrived right on time and immediately got to work. They were thorough, polite, and extremely professional throughout the entire process. What really stood out was how responsive they were to all of my questions and concerns — they made sure everything was handled exactly the way I wanted.
The whole process was smooth, stress-free, and done with care. I highly recommend Slam Dunk Junk to anyone needing reliable junk removal — they truly live up to their name!
What a great company! I would give 10 stars if I could. I was looking for a small
local business to remove some boxes and other junk from my home, and I was extremely pleased with Slam Dunk Junk. Nicholle and Scott are kind, personable and professional. They even helped me move some boxes to my garage. They are also reasonably priced. I plan on using them for all my junk removal needs. You should too!
Slam Dunk Junk was fantastic! They showed up right on time, worked quickly, and cleared everything out without any hassle. The team was professional, friendly, and left the space spotless. Highly recommend them if you want the job done right!
This is now my go-to service, and I could not recommend them more highly. Fast, courteous, responsive, thorough, cost-competitive. If you need to get stuff gone, put in a call to Slam Dunk Junk Removal.
The men came and did a great job removing a hot tub in a difficult place on my back deck also my very oversized furniture ,in very hot conditions. Very pleased. Would recommend to anyone.
I could not be more pleased with the service from Slam Dunk Junk. The crew was professional, punctual, and got our job done faster than I knew was possible. The communication was exceptional and the pricing was more than fair. They are a no-brainer choice if you're looking for a junk removal solution. If I could give them more stars, I would!
This company was amazing. The crew of two carried my heavy 66” long gas outdoor broiler down some stairs and then on a very uneven rock path to my driveway.
The crew was clean, personable, strong and seemed to enjoy their work. Their dump truck was immaculate. They did the job the same day I called and at a fair price. I will recommend them in the future and continue to use them for my junk hauling.
Slam Dunk Junk Removal is my new go-to crew for junk removal. We requested an estimate for a residential haul with an especially heavy item. Communication and service was fast, reliable and professional. We had an estimate that was fair, market price, with the added bonus of incredible service. Scott, Tony and Connor were all so polite and helpful. We have tons of home projects in our future, and will certainly be working with them again when the time comes.
This company is wonderful! All the team members were friendly, polite, caring and hard workers. The quote was well thought out and fair. Tony, Connor and Taylor did an amazing job, removing old heavy cumbersome furniture from the basement, including a piano. We would absolutely hire this company again!
Wonderful company! They did a great job! They were very professional and quick! Great communication with pick up crew! I would highly recommend them and I would definitely use them again!
I am so impressed with this business! Three polite young men came to remove an antique organ and were quick, professional and took care not to damage it. I can’t recommend them enough!
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