What clients say about Tow 5 - Auto Towing Toledo in Toledo (OH)
Jacob is definitely a valuable asset to your team. The last time my wife's Mercedes was towed, Dicks Towing in Findlay messed up the front end of my car by hooking up wrong. Then I was stuck paying for it. Well this time as soon as he got done introducing himself and before I even had a chance to tell him how to do it, he was already asking me to pop my trunk so that he could grab the eye hook out of the back for towing. Normally I would have to stand there and tell them how to pop the cover off and screw it in. Not Jacob though. He for the first time since that incident had me feeling worry free. I couldn't believe how knowledgeable he was. AMAZING!
Came by to tow my car. Jacob tried every facet he could to tow my car, the least problematic, but because we could not put it into neutral he needed to bring out these tire things, like I know what they are called,hammered them underneath and got the carpet right and sent to where I had wanted it to go. He went above and beyond helping me out, as much as he could, and he was friendly the entire time as well.
Thank you, Jacob, for the save!
I cannot thank Jacob enough for what he did for me on the side of I-75 North in Toledo. I was stranded on the highway and felt completely overwhelmed and unsafe. Jacob showed up quickly, stayed calm, and handled everything with professionalism and care.
More than just doing his job, he truly made me feel safe. In a moment where I was stressed and vulnerable, he treated me with respect, patience, and kindness. He explained everything clearly and made sure I was okay before we left. That kind of service is rare.
If you’re ever stuck and need someone dependable, Jacob is the one you want showing up. He didn’t just tow my vehicle he gave me peace of mind on one of the craziest places to breakdown on the highway. A Dead curve in Toledo. I’m beyond grateful.
Thank you again, Jacob. You really were a lifesaver today.
Tow truck driver towed my truck in park and caused thousands of dollars in damages. Had it towed to a dealership where they found they’ve destroyed my Tcase and driveshaft. They are declining any involvement and are lying to the insurance company. DO NOT TRUST THEM
Needed my daughters vehicle towed (2-29-2025) from Toledo to a dealer ship in Maumee. Well, after several hours later, we discovered that the vehicle was NOT towed but RETURNED to the residence instead and didn't even knock on the door as to why. Well, actually, it got towed and taken a cruise to who knows where and back to pick up point. They can kiss the motor club contract good bye now. Full fletched complaint has been filed. 1st mistake in your response. You assumed it was my vehicle.
Would not recommend this company to anyone very rude lack of professionalism there was garbage on the outside ground at site. Very poor communication ethics. We talked to Jeff on site and he was not helpful whatsoever he was very disrespectful this is a useless business and that is why I would give no stars being I have to put 1 star to post this review. The tow truck driver had wrongly put my car on the tow truck and my car had fallen from the tow truck and got badly damaged no help, no remorse never told us his name now $2400 worth of damage has been done to my car and nothing was even done to help
Rusty was great! He attempted to give me a jump before towing. He informed me that my battery was from 2011 😆. He was very nice, and professional. I will definitely give them a call in the future.
RUSTY WAS THE MAN! Had a small spots, cars blocking his way he never gave up, pulled out tools and tricks I wasn’t even aware of, was super nice and explained everything offered me solutions on what I can do to fix unrelated problems in my car. Was detailed and explained it all and was just amazing on customer service, THANKS RUSTY YOURE THE BEST & Tow 5 thank you and rusty deserves a raise
Rusty was my tow truck driver today. He was very polite and knowledgeable. He walked me through with exactly what he was doing and explained in great detail. Everything 10 out of 10 thank you Rusty for your service today.
Had a flat on the interstate, had the donut and a small jack, the jack kept buckling, called tow five, they were out on the side of the highway with me in about 30mins I ended up getting the jack to support the car and the tire off and so when Jeff got there he did end up charging me because I had already done most the work, all in all great company 🙌
Such a great company with FANTASTIC employees. Adam is one of the most polite, professional, and personable individuals I have ever met. He communicated everything with me as they towed my vehicle. His coworker, Russell, showed up to assist and he was just as polite and professional. I highly recommend their service if you’re in need of a tow.
My teenage son and I were in Toledo an hour from home when our vehicle got a flat tire. We were on the side of I-75. We had a spare tire and a jack and my son was valiantly trying to handle the problem. It was scary being there with traffic zooming by. Then, I don't care if you call him our Tow5 guardian angel or a Knight in a Tow5 van pulled over to assist us. I wanted to hug him, but I refrained. He had our spare tire put on quickly. My son and I didn't have to try and figure out how to keep our jack from sinking into the ground or trying to get the lug nuts off and tightly put back on. All we know is that Toledo is very blessed to have Tow5 in their community. And we are thankful that when we really needed someone to help, they were there.
Fast and very capable! Adam was kind and explained everything to get my van out of the mud. i was very grateful for this excellent service, especially from being out of town.
Thank you!
Fantastic!!! If I could give more stars I would! Adam did an excellent job getting us out of the mud. Quick response, friendly, and good skill to get us out. Definitely recommend!
John picked me up when my truck went down at lunch with family and friends. In bad weather he arrived well before the estimated time of arrival. Let me warm up in his truck while he loaded my truck. Quick and courteous to the drop off point and made sure I had a ride home before he left.
Amazing service. The driver was incredibly friendly and courteous. He was able to get my vehicle towed right away with no problems. Overall a great professional experience
We had a good experience with this service. Our vehicle broke down on a very busy road and they arrived in the time frame they gave us. The tow truck driver was very courteous and helpful, get us and the vehicle to the dealerships service department.
Boy, Oh Boy...!!! 😀...WOW...!!!😀
Talk about GREAT SERVICE...!!!
My truck shredded the serpentine belt...!!!
...I was going ABSOLUTELY NO-WHERE...☹️
...my Progressive policy provides "Road-Side Assistance", so I called... they arranged a tow, & kept me informed...
Tow-5 Auto Towing of Toledo was the fastest responder Progressive could find for my service call...🤔🧐🤨
...the Driver, Adam, called & said he was on his way, exactly when I requested the service to be available...
...an "Emergency Response" truck arrived EXACTLY when he said he would...!!!😀
Fast, efficient, friendly & professional...!!!
...he was great to work with, & answered ALL my questions... loaded me quickly, & met me at the drop-off location across town...
...the drop-off was fast & he put my vehicle exactly where I asked him to... & in a very tight & difficult spot to back into... he really had to maneuver to get himself back out...
...& did it like a TRULY PROFESSIONAL DRIVER, (a young guy), but SO SKILLED in a very tight situation... REALLY had to CRANK it & TAKE HIS TIME...!!!
...PERFECTLY CAREFUL & JUST INCHES TO SPARE,...!!! ...A FANTASTIC DRIVER...!!!
...JUST ABSOLUTELY GREAT...!!! 😀😁🥰😉
...THIS GUY WAS THE BEST...!!! 100%+++++
...I would recommend Tow-5 of Toledo, to my mother, or my x-girlfriend, or her mother...!!!
...if my grandma was still kickin', & she needed a tow, or service call, ...I would tell her to reach out to Tow-5, NO DOUBT...!!!
...if every employee is as professional & helpful as Adam was, well, then you cannot go wrong with Tow-5 of Toledo...!!!
I had another company come out, guy couldn't speak English and didn't have a clue, but John from tow5 or huss towing came out this morning, got the plastic lug covers off and was great very friendly and did a great job in less then 20 minutes, thank you tow5 your the best!!
I had my truck towed today and the driver showed up was Anthony and because of him and his courteous and professional service I felt compelled to write this. He got me and my truck home safely. He answered questions that I had about my truck so the conversation and the ride was pleasant. If I saw anyone in need of a tow I would recommend him for sure. The company should diligently search for more employees like him.
Early this morning I had to use tow 5 for my tow on my car The tow truck driver was amazing. Professional courtesy and most of all it quickly arrived at my site. I called his dispatch to tell him how well he did and his name is Brandon. Good job Brandon. Keep up the good work. Will definitely use tow 5 again if needed thank you for the quick service professionalism
Tow 5 was prompt to help me right away by sending me a tow driver. Anthony was great. He came to my rescue after my vehicle died suddenly on highway 23 this morning. He was courteous, ensured my safety and made sure I had a ride home. My car made it back home and now I just have to figure out what went wrong with it.
Website
