Action Auto Llc. in
Cortlandt Township (NY)

My buying experience was incredible. Both Will and Pat were very personable, professional and very helpful with the process of trading in my vehicle. I've delt with many car dealerships and at no point did I feel uncomfortable. I would consider buying another vehicle from Action Auto and would recommend this business to family or a friend. Cheers!

WE LOVE OUR TRUCK! What refreshing experience from the typical, pressure-filled car-shopping experience at "the other guys". Will and Pat were beyond accommodating, helping us through the process expertly and with patience. I look forward to a future partnership with the Action Auto team in purchasing future vehicles and all our maintenance needs. AAA+++!

I would like to extend my gratitude to the Action Auto Team in Cortland for their exceptional service. I found a truck that exceeded my expectations, and Pat, the owner, approached me with a straightforward question - 'Do you have any questions?' I expressed my budget constraints, and Pat expertly guided me through a discussion on my trade-in and desired monthly payment. To my surprise, he not only accommodated my needs but also offered me an impressive deal that surpassed my expectations. The entire experience was pressure-free, and I felt as though I was buying a car from a friend. Pat provided me with an exceptional trade-in allowance, which enabled me to purchase a beautiful truck. Thank you, Pat, and your team, for your professional and friendly service.

I couldn't be happier ! Honest and straight forward, and Pat worked with me extensively on learning all of the features on the truck that I purchased. I've never had that experience with any other dealer before. Also very happy with the price, how my trade in was handled, and the detailing was top notch! I'll be back for any other vehicles that we need, just a great experience all the way around. Jodi and Pat and your staff, thank you so much! I would highly recommend Action Auto !

Just bought a Ford F150 from Will and Pat. I usually dread dealing with pushy salesman and the whole car buying experience in general but these guys made it easy and enjoyable. The dealership was very clean and nice and all the staff were friendly. I would definitely recommend them and would buy another vehicle there.

I am so pleased with my experience buying a Toyota rav 4 from Action Auto . I’ve gone to Pat before for tires and he’s always guided me well there, so it’s no surprise buying a vehicle from him was also a positive experience. Pat and Will weren’t at all pushy, they got me a great interest rate (unheard of in this market) and then when I returned to buy weather tech mats, Pat personally vacuumed my car out and installed them himself. These guys went above and beyond giving me a positive, low stress car buying experience. They were also great with my 8 year old daughter when I brought her along. I love my car and the experience of doing business at action auto!

I was in serious need of an upgrade, stopped by action auto to get nothing but the best service I’ve ever had when buying a new car. will and pat were able to answer any questions I’ve had about any of the vehicles I was interested in, patient with my test drives as well. they were very thorough explaining the paper work, and follow up calls were the peace of mind I needed. Gave me a a very fair trade in value considering what I had. Overall this place is spot on for the service, and will continue to use in the future. This is my first and probably last review I’ll ever write. But well deserved.THANK YOU AA. HIGHLY RECOMMEND

What a great vehicle buying experience! I have purchased and leased several vehicles over my lifetime, never have I had such an honest deal. Pat and his family run a top notch facility that feels like you are right at home. My deal involved an out of state trade-in. The paperwork was a little involved but Pat took care the whole process for me. I highly recommend Action Auto if you are looking for a headache free purchase.

Excellent experience from start to finish! Pat was very prompt in responding to my initial phone call and quickly provided all the info requested including extra pics, details and vehicle history. As a car guy, I was a very picky buyer and new exactly what I wanted and what to look for on the vehicle having looked at many through the process as well as being a current owner of an older model of the same vehicle and trim level already. Pat was able to satisfy all my questions, provide clarity on the picky details and assure me the car was all that I expected ahead of time so that I had the confidence to trust and move forward with the purchase without being there in person. Communication was excellent all the way through the process with many phone calls and even follow up phone calls after we bought the vehicle to make sure arrival home was done safely. The car was everything he said it was and more. The car was beautifully detailed and they even applied an extra coat of wax before we picked it up to protect the finish from bugs on the long trip home! Customer service was outstanding as we are from Michigan and due to my work obligations, my wife volunteered to make the trip and fly from Detroit to Syracuse, NY to pick up the car and Pat picked her up from the airport, drove her to the dealer and took care of everything quickly so the drive home could be underway. My wife and I appreciated Pat's honest, relaxed approach with no pressure and he was a complete gentlemen and a real pleasure to deal with. I highly recommend Pat and his Action Auto and would absolutely purchase from them again and certainly hope to do so in the future. Pat was Awesome and truly Amazing through the entire experience!

I recently just purchased a 2015 Jeep Cherokee from here. Hands down the best experience I have ever had working with a dealership. Pat and the staff made the environment very positive and welcoming for me. Pat ensured to get me in a vehicle that suited my wants and met needs, which he surpassed! Hopping into a new vehicle with amenities that I've never had the pleasure of having before was a bit overwhelming but Pat walked me through each and every feature that my Jeep offered to ensure that I was comfortable and able to take advantage of all the awesome features my Jeep offers me. I must also add that Pat is a very friendly professional and knowledgeable man. Thank you once again action Auto for my new used pre-owned Jeep! I am one happy gal!

I contacted Action Auto based on the great reviews, so felt it fitting to write my own. We were looking for a specific vehicle and when I called the one they had was sold. However, Jodi immediately told me they had more coming. After speaking to Pat 3-4 times over the next 3 weeks...I was sold. This was where I would buy my car. Just an amazing person. He wants to make sure the customer is happy. We drove from over 3 hours away to test drive and then again to pick up. And I would do it again! Pat spent so much time with us. I mentioned a hitch and he started looking for one. When he asked what I needed it for, I also ended up with a bike rack too! Thank you Pat and Jodi! “Best car dealer ever!”

We purchased a vehicle here about two weeks ago. We went having donekdone extensive research so we knew what we were looking for. Pat dealt with us in a very professional manner; he answered all our questions without ever making us feel like we were 'just another sale'. When we came back to pick up the vehicle, he took the time to go over everything from the paperwork, to the registration process, and he even took the time to help setup our presets before we drove it off the lot. I highly recommend Pat if you're looking for a positive car buying experience where you are more than the next sale.

Worked with Pat on the purchase of a 2018 Expedition Platinum. Pat was great to work with, very good communication and very fair price. The car was absolutely immaculate on delivery. They even cleaned the cargo space under the trunk! Great service, great guy. Will definitely buy a car from them in the future.

This was the best experience I've ever had buying a car. It was well worth a 2 hour drive from Rochester area.Pats prices,and his knowledge of the cars that he sells is amazing. I bought a very smart car ,and Pat went over all the bells and whistles ,and helped me set everything up to my specs.He thoroughly goes thru the car to make sure things are in excellent order,even if the car only has 9000 miles on it . I have total faith that he would only sell a quality car.TY Pat for this great experience. 👍👍

Pat and the crew at Action Auto are great. He truly cares about the entire experience from the beginning to the end. He doesn’t rush, is extremely thorough and trustworthy. I will go back to them for my next vehicle and highly recommend Action Auto for your next purchase.

Where do I begin.....after months of scouring local and out of town car dealerships for a Ford Edge, we found exactly what we wanted at Action Auto. I've known Pat for a long time, but never purchased a vehicle from him until now. My fiance and I both wish we had dealt with Pat and crew a long time ago! From beginning to end, there was nothing the entire staff didn't know or wasn't willing to do for us. Pat is not your typical pushy, over the top salesperson. Not only did Pat spend well over an hour in the vehicle showing us every single feature, he also spent several hours before and after the sale making sure we were both completely comfortable. Please take some time and check out their dealership- you will not be disappointed!

Extremely helpful and professional staff. I hate buying a car - the whole process is stressful. But Action Auto made the entire process so pleasant. Pat took over an hour with me to show me all aspects of my vehicle. I have never had any dealer do that. I am loving my car and the service they provide. Will be a repeat customer for sure.

Action Auto, Jodi, Pat, and Jason treat you better than your own family! I have bought two vehicles from them and I wont go anywhere else. Their service department is top of the line. Pat and Jodi have done an amazing job establishing a comfortable atomoshere to purchase vehicles. I recommend everyone to stop by and look at their inventory. Thank you Action Auto for making it easy to purchase a vehicle. Wonderful people!!

The best auto deal of my life, why cant all dealerships be like Pat @ action auto. He will explain you every button/switch that is in the vehicle. All these so called modern dealerships have lost this touch to reality. What an amazing deal on my F150 great truck, great family owned good old american business honest and straight forward. I drove 4hrs from NJ after cracking a deal with Pat over the phone. What an amazing buy and opportunity to meet Pat and his family. I would definitely buy again from Pat and would recommend it to all my friends and family. Keep up the good work Pat.....

Thank you Pat and everyone at Action auto. You made our buying process a pleasure. Honesty and integrity, could not have had a better experience with buying my truck. Pat took the time to explain all the bells and whistles on our new truck. I have never had a car buying experience like this one, drove 9 hours round trip and it was worth it! Thanks again, Matt and Missy Redlion PA

On August 1st, I purchased my first SUV Ford Edge from Action Auto. Pat spent nearly 3 hours explaining all the gadgets available in this vehicle. He went above and beyond doing this for me. My husband and I have been going to Action Auto for well over 5 years and have had nothing but a professional experience. He also has an outstanding mechanic, Jason, who is both informative and generous of his time when taking care of the needs of your vehicle. I highly recommend this dealership to anyone looking for quality and professional services.

I purchased a vehicle from Pat and his staff at Action Auto last month and couldn’t be happier. I did most of my shopping on line and a lot of sites did not do a very good job with providing detailed photos of their vehicles. Action Auto’s photos covered just about every angle of the truck inside and out and made me feel comfortable enough to drive out of state about 3 hours to see the truck. Pat and his staff were very polite and helpful. They weren’t pushy or aggressive and negotiations were pretty straight forward, no playing the numbers game. After we agreed on the price they walked me through every aspect of the purchase. I thought the car was in great condition when I saw it, but they insisted they detail it again before I left...lol. I was originally set on only buying from a ford dealer thinking it would be a local trade in or they would have the vehicle history, but everything was bought at auction from all over the country. Action Auto does the same thing and judging by the cars on their lot they only pick clean well maintained vehicles. I wouldn’t hesitate to go back to them for another purchase.

Extremely satisfied with Action Auto. This establishment is very family friendly and clean. Mike was very thorough, helpful, and extremely easy to communicate with through out the whole process of purchasing a vehicle. Mike answered our many questions quickly and in a friendly manor. Mike was not pushy and gave us many options to fit our needs and wants for a vehicle. This company's first priority is not to sell you a car...they are there to make their customer's happy even if that means not making a sale that day. The staff was amazing with our very "busy" 5 year old son. Once we made a choice to purchase a vehicle, Mike made the process go quickly and smooth. Once the sale was made they spent over an hour going over all of the details of vehicle. We had never previously used Action Auto and I can honestly say I don't think we will ever go any place else. We left the dealership feeling excited and comfortable with the whole process. We could not be more satisfied. Thanks Mike, for all your hard work, support and making our experience great with Action Auto!

After many years of purchasing vehicles in our local community we took a chance on driving over 3 hours to look at a truck. Action auto went above and beyond to open on Sunday to accommodate our busy schedule. Thank you to both Mike and Pat for making the trip worth while. They made us feel very comfortable with our new purchase and trade in. Thanks again to both of you for making this purchase a great experience. Don and Jane ❤️

We just bought our 2nd vehicle from Pat it was another very pleasant & easy experience. We were able to pick up our Ford Edge the same day we made the decision to buy. When we came back to pickup the car Pat personally spent 2 hours to explain how to use every option this vehicle was equipped with on the inside and outside. They are so different from other dealerships around, there is no pressure from any sales person. They also have a great repair department that does very good work & reasonable prices.

C. Armstrong Absolutely the best experience I've ever had buying a vehicle. I have been in the customer service business for 30 plus years; this is how it's done folks. I was referred to Pat by a mutual friend. From the moment I met Pat, I felt at ease. There was no pressure whatsoever. Pat was honest and straightforward. I was given a fair trade-in for my vehicle and a more than fair price for my purchase. I strongly recommend giving Action Auto a shot the next time you are looking for a vehicle.

I have always been against buying form an independent dealer, however after talking with Pat I was much more confident in doing so. I was given a great price on my trade, I received a good price on my purchase. Pat was very up front and very knowledgeable of his inventory. I will definitely try him first on my next vehicle purchase.