North State Custom Inc in
Bedford Hills (NY)

Benny killed it, beautiful job on my 911 looks better than new!!

Had repair done 5 yrs ago, they did a good job. Went back for detailing, and got a major paint job done with the repair warranty that I didn’t even know existed. Shout out to Benny, hope that this review not get you in trouble lol

When our car was damaged in a fender bender, we called Tesla’s collision center, and their earliest appointment was 2 months. NSC said to come right in and they would have it back within 2 weeks, even with Thanksgiving in between. They were very detailed in their report, and clearly explained the choices they made in terms of which parts to use for replacement. We received pictures throughout the work, and they returned the car looking brand new. They dealt with insurance so all we had to pay was the deductible (which was also reimbursed back to us later). Dealing with a fender bender is very stressful even in the best case. The folks at NSC put us at ease, quickly and with very high quality. I recommend them to anyone.

I deal with A LOT of shops. I’ve just worked with North State custom for collision work on my modern Porsche 911. Neil and team are by far the most diligent, consistent, and competent team I’ve ever dealt with. Honest, experienced, professional. Couldn’t recommend them more.

I recently had the pleasure of servicing my Porsche at North State Custom for the second time, and once again, I was thoroughly impressed with the exceptional level of service provided. From the moment I arrived, I was greeted warmly by the staff, but it was 'Vijay Harrindranauth' who truly made my experience memorable. Vijay is an outstanding service advisor who embodies professionalism and dedication. Despite my lack of a prior reservation, he went above and beyond to accommodate my needs, demonstrating not only his commitment to customer satisfaction but also a genuine care for the well-being of my vehicle. His thorough approach to explaining the service process and attention to detail made me feel confident in the care my car was receiving. North State Custom clearly prioritizes quality and customer service, which sets them apart. The meticulous work performed on my Porshe has left it driving like new, and I couldn't be more pleased with the results. I wholeheartedly recommend North State Custom to anyone seeking reliable and high-quality car care. If you value excellent service and a team that genuinely cares about both you and your vehicle, look no further. My experience has solidified my loyalty to this service center, and I will undoubtedly return for future needs. Thank you, Vijay and the entire North State Custom team, for an outstanding experience!

I still can’t believe what these guys did to my Tesla model 3. Benny took care of my car and did an absolutely superb job. I expected some fixes of dents and scrapes that had been accumulated from a couple accidents, but what I got was practically a new car. Far exceeded my expectations. Will be sending all my friends from an hour away to go here for their body work.

I'm the stereotypical female who knows nothing about cars. Luckily I have friends who do know what they are doing and the one I trust the most sent me to North State Custom. He was 10000% right. The people at this place are honest and excellent at their jobs. The work they did to fix my car was top notch and to say they are professional is an understatement. I don't care about the cost or how far away it is, I will bring my business to them every single time no matter what.

These guys know what they are doing! My car looks brand new! Had the pleasure to deal with Benny and he was awesome throughout the whole repair process! Recommend 100%

Brought my Tesla Y to North State following a deer strike which required the replacement of three panels and a headlight. Fantastic service from start to finish and the results were perfect. Can't recommend these folks enough.

The best body shop in the state.. these guys are certified by every manufacturer and to have the Audi , BMW, and Mercedes certs are elite.. these guys know their stuff. Extremely responsive and well respected and smart and detailed. Very close attention to details

A fantastic experience from start to finish. North State did a beautiful job repairing my vehicle. They were friendly, informative, and honest. They made my insurance claim extremely easy to handle. The quality of their work is exceptional. My vehicle has a difficult color to match, but they pulled it off perfectly. Benny was great to deal with, and everyone inside the office was friendly and seemed eager to help. North State is the only shop I’ll go to for body work from now on.

Serendipity is rare, but happens here. I became acquainted with NSC through their superstar customer service mgr; Avi, many years ago. A real gem of a human being. NSC has no competition. Their attention to perfectionism is second to none. Your car comes back better than new and they take care of the details. From handling every aspect of insurance to making sure your floor mats are spotless. Time and again they always super impress ! If you have a sweet ride in need of TLC, NSC is your only consideration. John Kidd they are missing some stars up there *****************************************************************************************************************************

If you need top quality service please come here. I had two instances where I needed my car worked on and they took care of me and my vehicle. Their communication and professional is top tier. Thank you to Frankie, Benny and Lauren and the whole North State Customer team.

Excellent, I highly recommend! I have used North State Custom twice now to fix my 911. Each time they did a brilliant job, attention to detail is amazing and customer service was also impeccable. Benny and the team are rock stars in my book!

From the moment I walked in for an estimate, to the moment I picked up my car my experience was outstanding! Frank was warm and considerate, while providing detailed suggestions. Walker was outstanding at communication and handling any need. He was kind enough to put me in direct contact with the manager at a car rental location. The facility is clean, organized and obviously run like a well-oiled machine. Whether your need is small like mine was, or large I wouldn't hesitate to visit them and draw your own opinion. I hope I don't need an auto body shop in the future, however if I do I wouldn't hesitate to use North State Custom again.

First off, let me start by saying that I will never go to another auto body or auto mechanical repair shop ever. From the very first moment I walked into North State, I was met with excellent customer service. They prepared a quote for me within minutes and worked along the way with my insurance company, ensuring it was a seamless customer experience. North State got me in for service within days, assisted with recommending a rental car location just around the corner and communicated updates regularly throughout the process. They finished the work ahead of schedule (!!!!!!) and went above and beyond, cleaning the vehicle to better than new car clean. Not only was the body work on my Porsche pure perfection, they made the experience amazingly pleasant! Who says taking their car in for work is amazingly pleasant?!? Right. North State rocks and if you read all of this, go ahead and give them a call now or you will forever be sad you went somewhere else. <3

North State Custom was a great place to go for my car repair. There aren't a lot of shops available/approved by Tesla, but NSC was recommended. From my first conversation on the phone, through the inspection/estimate, insurance nonsense and the actual repair - they said what they'd do and they did what they said they would. I worked with Benny - he was outstanding. Terrific communication, quick parts ordering and tracking when parts were received. The repair itself was great - everything like new. The car was cleaned inside and out - looked like the day I took it off the lot. Thanks to Benny and the NSC team!!

This is the ONLY auto body shop I will use from here on out! I went through a traumatic experience when my brand new car was totaled (while parked!) just DAYS after I got it, and North State Custom had my back every step of the way. They advocated for me during the total loss claim, and Neil went above and beyond in offering me advice as this was the first total loss I had experienced. Everyone at North State Custom is so friendly, professional and knowledgeable. They made the stressful total loss experience so much easier for me. I told them I would be a customer for life. Shortly after, bad car luck continued for me and my family, and my mom’s car was hit in a parking lot. Of course, she brought her car to North State and they did an incredible job repairing it. She said the car looked better than when it was brand new when they were finished. Thanks for everything, North State Custom!

North State Custom deserves 10 stars!Their professionalism, courtesy, advocacy with my insurance company, above and beyond customer service and of course immaculate, gorgeous repair of my car, elevate this shop to the very top of auto repair businesses. Every contact with Joe, Neal, Dianne & all was a pleasure. They understand how traumatic it is to have your car hit and do everything in their magical powers to fix your wounded spirit along with your car.Our family had 2 not at fault accidents with our parked cars within a month and the one consistent bright spot was North State Custom.They put the customer in Custom for sure!

I was in an accident and I took a chance with North State Custom after reading all the positive reviews. They did not disappoint! From the day of the accident they came same day to flatbed my car which was 45 minutes away. They were professional and great with communication. They answered all my questions right away and made a very stressful situation much easier to deal with. I have a white Model Y Tesla and the paint job was perfect! After I had picked up my car, there was a small issue and they were super fast in taking care of it, and even let me take a rental car for the day so I didn't have to wait. I highly recommend them, they are professional all the way around, from their customer service to the quality of their work. I was told by the car rental place that some autobody shops take some of their repair work to them so they can fix it, I believe it.

By far the best repair experience I've had in my entire life. The team at North State Custom went above and beyond and exceeded all expectations and then some. I feel lucky to have been referred to such a high quality, professional, and communicative group of people. I wrecked my car after hitting a deer head on. North State took my vehicle immediately, coordinated directly with my insurance, helped me with the logistics of getting to and from their shop and got my car back to brand spanking new. I returned my car a second time to address some residual cosmetic issues and they handled them day of. My vehicle looks the way it did the day I drove it off the lot. Not only do they provide high quality work but everyone that works there is a high quality person. They'll fix your car and make sure you get to where you need to go while they do it. I don't know any business that will offer to give you a ride if you need it - not because they offer that service, but simply because that's just the sort of kind people they are. I can't more highly recommend North State Custom. If you need any body work whatsoever - your car will be in great hands and so will you. I never knew that I could have such a pleasant experience getting my car repaired.

I have brought my Tesla Model 3 a couple of months back for collision repair. To be honest, I was scared of bringing my vehicle to a unfamiliar area since I live in Danbury CT. Especially with Tesla vehicles, not many shops repair Tesla vehicles. However, North state customs did an amazing job repairing my vehicle. Avi did an amazing job coordinating my vehicle repair and keeping me informed on what needs to be done and why it needs to be repaired. I would recommend to any Tesla vehicles that needs repairing. They know how to handle these vehicles

I would not trust ANYONE else besides North State Custom to do your body work on your car. They have perfect reviews on Google for a reason. Amazing staff who go above and beyond to get your car fixed and stay in your budget, and Neil, the damage estimator/dude who handles the situation with your insurance, is THE BEST. I was first hit in a front end collision, Neil and his guys fixed my truck... and then two weeks after getting my 2012 Jeep Liberty Latitude back from this shop, some kid rear-ends me. No wait time to get right back in with them, timely repairs. The paint is vin-matched so it looks exactly like the original paint and you could NEVER tell there was damage there before. This shop also only uses OEM parts, so you’re getting quality over speediness and cheap parts. I can’t say enough about this establishment, everyone who works here is fantastic, and the work is top-notch.

North State Custom was amazing to work with. Excellent communication and the work was stellar. This would be the only place I would have my Tesla worked on. They trained in California with Tesla on repairs. They were over top with customer service when the job took a little longer than expected. A+

Anyone that has ever worked with North State Custom, knows they are one of the BEST shops around. I am from upstate NY and wont let anyone else touch my vehicles, even with the shop being almost 3 hours away from my house. Greg (owner) and Avi are AWESOME to work with!! My most recent experience with North State was not my fault....The service center scratched my vehicle and tried to return it without me knowing. I noticed it upon return and they asked me who I wanted to take it to for repairs, and without question, I said North State. After it arrived at North State, I reached out to Greg and we spoke immediately and he told me to rest assured, it will look like it did when I picked it up new, and without question, it looks just as good the day I picked it up. The customer service with North State is probably my favorite part of working with them. They are extremely friendly, and are also in constant communication to let you know exactly what is going on with your vehicle. I will never let any other shop do any kind of body work on my vehicles, other than North State. Simply the BEST!

My experience with NSC inspired me to write my first and only review of any business ever. Their professionalism in all aspects is unparalleled. Not only did they refuse delivery of inferior parts for my classic car, they made sure that my damage was repaired flawlessly with the original parts intact. Researching and upgrading to NOS badges made my car actually better than new. They battled with the insurance company so I wouldn't have to, and made a stressful body repair a pleasant experience. Quality craftsmanship at its best! Special thanks to Stacy, Frank and J.R. You guys are the best!

I want to extend a sincere thank you to Greg and the staff at North State Custom for the incredible repair on my 2013 BMW X1. From beginning to end, the level of service and attention to detail were impeccable. North State turned a stressful situation - someone crashing into my brand new car! - into an excellent customer service experience. I came to know of North State from the outstanding reviews on various BMW forums; they did not disappoint. I highly recommend North State to anyone seeking a top-quality auto body repair shop.