What clients say about North East Performance in Carmel Hamlet (NY)
I brought my 2020 Subaru WRX to North East Performance for header repair and J-pipe work. They welded my cracked header, replaced the gaskets, and had everything sealed up properly. The difference was noticeable right away — the car feels smoother and stronger.
What really stood out was their professionalism. They didn’t take long with the work, they clearly knew exactly what they were doing, and they even offered me a ride home while the car was being worked on. That level of service goes a long way.
Honest communication, solid workmanship, and a great overall experience. I’ll definitely be coming back for future work and would recommend them to anyone with a performance or modified vehicle.
I've had my car repaired by Neil twice so far, and he now has a customer for life. He is honest, incredibly reasonable, very knowledgeable, his team is very skilled, and he never ever pushes or takes advantage. Can't recommend enough!
Neil and his crew are the best. He took my old Forester and brought it back from the dead, when I had about given up hope for it. It's now running trouble-free. He did the work very quickly and at minimum expense. I'm an old friend of John who used to own the building as "Hy Forte", and Neil is a worthy successor to John. Thanks much, Neil.
I drive a tow truck and I brought a couple cars here before. The staff came out immediately to help me out they were really nice and letting me know too about their operation there I really like Subaru's and man this is a really good place to take them really affordable place really good stuff and I was just recommend them to anybody
Neil and his crew are awesome. Brought my Saabaru in for a tune and to fix some phantom fuel issues and they gave it back to me like it should have been from the factory without having me spend any needless money. Car has never been happier and communication and pricing were open and honest. Will definitely be back if I need anything and cannot recommend enough!
...How do I make this very long story short?
I purchased used 2013 Subaru Impreza in a very bad shape with the idea to put some money in refreshing the suspension,
brakes...engine was supposed to be okay. Here is where the struggle begins - April 25, 2024.
First mechanic in my area (Yonkers, NY) after a week of thinking called me and said - "I don't want to deal with this junk!"
Mechanic number two made me wait 2 weeks - same answer.
Mechanic number three - big specialist on tuning (truly) finally took the car, kept it 3 weeks for a 2 days work ,
addressed a leak from the time cover on the engine, while on it replaced the hydraulic chain tensioners and guides, water and oil pump
and off I go - minus 6K $ for parts and labor with some "normal" rattling noise from the engine...
It's now July, I have the car for 3 months and driven it only from one service station to another... I'm ready to junk it and I'm looking
for another Subaru on Facebook Marketplace, Autotrader and so on... and this is how I stumbled on Neil - there was a Subaru Legacy for sale
at Carmel, repaired before the sale from some place called NorthEast Performance. Before I put my mind together - the car was gone.
So I called this guys, they told me to bring the car, when - now. I was there before they hung up the phone.
Very friendly, took the car for test drive and my worst fear came back with the guy who drove - rod knock!
The rest is history, Neil swapped the engine with JDM (Japanese Domestic Market production),
threw a bunch of new parts (clutch service, differential service, transmission fluid replacement) installed fog lights,
buffed some long scratches free of charge and as of August third I have a vehicle that rides and looks like new.
The story doesn't end here.
Two days ago I went to swim up in the Bear Mountains for first time in six years. Tensioner pulley and idler bearings failed
and I found this when I was in the middle of nowhere.
I call Neil in panic - "stay where you are, I'm coming to tall the car and then I will drive you back home" he said.
I opted to risk driving 30 miles with melting serpentine belt and I made it home.
The next morning Neil drove all the way to my place (50+ miles) with new part and tools in hand, fixed the problem - and it wasn't even something
that failed because of his work on the car... I was speechless !
From now one I will do the 50 miles drive to NorthEast Performance just for oil change or even if a plastic clip falls of the car!
Finding gold will be much easier than finding honest mechanic in the times we live in.
If this guy keeps the good work soon he will wipe out the competition in a 30 miles radius of his service place, I can bet my Subaru on that!
Young businessman he is, shakes hand like a man and the job will be done on time!
August 8, 2024
Apparently I shouldn’t have taken my GTI off-roading haha. Thankfully Neil and co. were there to save my bacon and got me back on the road with a fresh and un-cracked oil pan. Really excellent shop, wouldn’t hesitate to choose them again
I took my daughter’s Subaru to Neil a month or so ago. This young man is a throwback to an era that doesn’t exist anymore. He is a man of his word who appreciates the meaning of a handshake. On top of that, he is a genius mechanic that focuses on the customer experience and goes above and beyond what anybody else would do. I recommend him wholeheartedly.
Great work ethics. My turbo Subaru was running tops after the new motor install and the custom tune. Very friendly place. Knowledgeable mechanics. Won't trust my car repairs anywhere else.
Driving to work, car starts sputtering and check engine light comes on. Car is about stall. I was close to NE so I pulled in and parked. Heavy rain and shop is closed. No power. I left the car. Neil showed up to shop despite no power and checked out car. Turns out..just water from driving through puddle. He dried it up and it is fine. He didn’t even charge me. I now have a new local mechanic ☺️ thank you !
My daughter recently bought a Subaru legacy from this dealer and it was one of the best experiences we've had with any maintenance mechanic or car dealer ever. We dealt with Neil personally. And he was honest up front trustworthy. And very clear about everything. He kept his word about everything that he said he would And still to this day if my daughter has had any issues with the vehicle. He takes it back in works with her in giving her a great deal on fixing it. Or just fixing it for free if it's something that malfunctioned
That was supposed to be fixed before she bought it. If you need a car or you need a mechanic. I recommend this place 1000%. There aren't many mechanics that you can trust put. This place is definitely one that you can trust 1000%.
Thank you neil for a wonderful experience
I would recommend this mechanic to my friends, family and colleagues. He did phenomenal work. Was able to get me functioning again and really saved my life to be honest. You can't live in Upstate New York without reliable transportation, but you also can't have a vehicle without a reliable mechanic and they are that.
Best shop I’ve ever been to. Had an issue where an intercooler disconnected and I had my car at a specialty shop in MJ for over 2 months where they couldn’t figure out the issue, meanwhile NE figured out inside of a day. Great staff who are super friendly. Would recommend to any gear head or casual to go to NE!
I 100% recommend coming here for anything needed done on a car! They’re an amazing team and extremely professional. I am definitely going to continue coming to then for anything my car needs! They’re super friendly and helpful with any question I have! What a great team!
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