Dropped my Mercedes off with a broken windshield wiper. Joe told me they were really busy and wasn't sure when they could look at it. I told him that was fine it was no rush but i needed the wiper fixed to pass inspection. I worked 12-13 hour overnight shifts and didn't have time to fix it myself. A week later I got angry voicemail to pick it up they're not a storage unit. Told me to pay $75 or wouldn't give me the key. Didn't work on it never even looked at it and said I should junk it. I should've called the cops
this shop is the best. would never bring my car anywhere else. went to dealerships and they said they did work that was not done. went to advanced and they corrected the problems dealerships charged me for and never corrected. honest great work which they stand behind . always explain what is the problem with your car and what would be needed to correct the problem. honest and quality work for sure
Truly the best - I first chose Advanced Automotive because of their excellent reputation, and I keep coming back because they back that reputation up by providing honest, excellent service. It means a lot to me to find a repair shop that is so trustworthy and professional. From routine tune-ups to "uh-oh, that needs to be looked at", Advanced Automotive has been wonderful. Thank you, Joe and team!
John did an amazing job rebuilding my 302 engine for my 1968 Ford Bronco. I was overly amazed at how much detail he put into everything. A++++ 100% will be back for all future needs .
Joe runs an amazing operation here, highly recommended, with an amazing reputation. trustworthy, efficient, and honest. The entire team is fantastic. Shout out to Michael ! These guys are simply the best
As usual, Joe and his team are the best. Honest, fair and always keep in touch before any work is done. I have been using him for over 30 years and I am never disappointed.
I am a first time customer who had my vehicle towed to Advanced Automotive due to engine overheating while on the road. Joe and John (owners) were extremely friendly and supportive to my wife Yolanda who, in my absence, accompanied the vehicle to the shop as I was home sick with the flu. Despite having many cars being worked on in the shop, the crew took the time to diagnose my vehicle's problem, a leaky radiator. Joe contacted me promptly to explain the cause of the overheating and gave me a very reasonable estimate for the cost and turn-around time of the repair. Joe stayed in communication with me throughout the process and had my vehicle up and running in no time. On behalf of myself and the D'Amore family, we would like to thank Joe, John, and the entire Advanced Automotive team for a job well done. You have earned our deep respect and gratitude. We plan on using your services for all of our future automotive needs!
Joe and his team consistently deliver exceptional service and demonstrate unwavering integrity. Their pricing accurately reflects the value provided. I highly recommend their services. Honesty is paramount in the automotive industry.
Excellent service. A friend from out of town ran over a big rock in our driveway and had a fluid leak as a result. Advanced Automotive saw her immediately with no appointment, diagnosed the problem (broken wiper fluid container) and told her exactly what to ask her local mechanic to do to fix it when she gets home in a few days. All for no charge! Outstanding!
The whole team there are great guys, knowledgeable, fair and thorough. Joe has helped me out of bind a few times. I only go here after seeing quite a few hack mechanics before finding these guys. Definitely recommended.
I have been collecting and restoring cars for 50 years. I am honored to have had John rebuild my 1959 Mercedes Benz engine to show condition. Your passion and talent are unrivaled. Thank you Sir!
Ommggg. I just moved back to the NY area from Virginia and needed my car inspected. Joe was MOST accommodating even though he was booked for weeks ahead. He was very patient, professional and whatta multitasker!! I was in and out in 20 minutes!! Thank you Joe for making it a painLESS experience in my journey back to Carmel, NY!!
These guys are pros! Full disclosure, I am a relative but also speak with firsthand knowledge of their experience, expertise and integrity. I live out of state and for practical reasons get my car serviced by local NJ establishments; Sometimes the dealer. At the suggestion of Joe at Advanced Automotive, I keep a detailed log of service and mileage (by car) to ensure scheduled maintenance is followed. Recently, I had a tire patched at my local NJ dealer. The dealer presented a report card of other items to service. With my log, I could decipher some upselling! This is never something patrons need be concerned with at Advanced Automove of Carmel, NY. You can expect a long term relationship with the highest integrity. I give them Five Stars with conviction!
I have used Advanced Automotiv if Carmel for years and would never go anywhere else. Joe and John and their staff are incredibly skilled, completely honest and just an overall pleasure to deal with. I trust them completely and they are always ready to take care of my auto needs withour delay, at a fair rate and just do an amazing job.
Such a great organization, from the moment they pick up the phone, you feel welcomed!
The team took great care of me, let me know exactly what was needed, very honest and fair pricing. Will continue to go!
2018 Jeep Compass, worn inner and outer tie rods. New tires, new tie rods and alignment.
John rebuilt my corvettes cylinder heads and other services. Very happy with the work done. Car runs better than ever! John is a very talented machinist and mechanic! Will be using them again!
I am very happy with the quality of service and workmanship provided by Joe and his team at Advanced Automotive. I highly recommend this shop. They worked on my 40 year old vintage Pininfarina Spider and the car is performing better now than it ever has. Fair prices, good communication, expert service-- what more can you ask for ? Don't bring your car anywhere else for service/repair if you are in the Carmel/Holmes area, or even if you're not!
Joe and John are two of the best most knowledgeable auto technicians I have ever come across. On top of that they will never sell you anything you don't need like MANY others out there. Honesty and a fair price is best you can get.
Always reliable and trustworthy. I’ve never left feeling taken advantage of or wondering if I overpaid or had unnecessary work done. My car is finished timely and the owner and staff communicate effectively and explain the work needed. There is never any pressure to do work. It’s very rare to find a local mechanic like Joe in Advanced Automotive, I highly recommend them.
Very professional, trustworthy and excellent customer service. Advanced is one of those teams you can trust totally to take care of your car and your family's safety and do the right thing- Always. They are busy but treat every customer with respect and superior customer service.
At the recommendation of a friend, we tried this shop for a minor repair. They ordered the part promptly and provided speedy service when it arrived. The estimate and the total were exactly the same. Then, as we were picking up the car after the repair, Joe noticed a smell (completely unrelated to the repair) and suspected that the radiator was not working properly. Thank God! He ordered the part and completed the work very quickly, knowing that it is our only vehicle and we absolutely needed it for the weekend. We will definitely be back!
I found Advanced Automotive to be extremely professional and a real pleasure to work with. They quickly identified what was wrong with my fuel system, located the necessary parts, called me to confirm and then repaired it very quickly. Just great service and fair prices - no wonder they are so busy. Will definitely be back.
Joe and John are always highly capable in their service and cordial to their customers. I can always count on them and their staff to do the job right the first time. They noticed a rusting line during a recent oil change and promptly scheduled an appointment to replace it. I'm confident in their reliable service, the best in town.
Joe at Advanced Automotive runs a very tight ship. Appointment times are kept. Work is completed promptly. I trust Joe to give an honest, fully professional appraisal of my family's cars condition when I bring them. He goes the extra mile to provide value to his customers. I expect to be bringing my cars back to him for routine maintenance for many years to come.
I'm a former Certified Automotive Technician and when I need my car serviced I bring it to Advanced Auto Repair. Not only do they have the technical expertise to tackle any job, owners Joey & John are just the nicest people to deal with and I've never been dissatisfied in over 10 years of bringing all my cars to them. So whether its an oil change or complete overhaul, this is where you wanna bring your car for the best service!
Joe and John are in one word, AMAZING! They have been our mechanics for over 15 years. Not only are they great mechanics, but almost as important personable and reliable. Whenever I have had an emergency issue with one of our cars they always find a way to fit us in. Their prices are fair and you know that the job was done and done the way it should be! They communicate with you about your car issues in a timely manner, even to tell you when your son's 14 year old car has served you well and it is time to go. They never fix things that are unwarranted. They stand behind their work. I personally make good use of the "while you wait" 8 am appointments for oil changes and inspections. Our children have waited to come back to Joe and John to service their cars, even though they live far away. Joe and John treat you like family.
Joe, John and the other members of their team are the only mechanics I trust. They diagnose the problem and fix your car the first time. They are fair, honest and reliable. I have referred many friends and relatives to them over the 20 or so years I have been using them. All of them have been more than happy with the service they provide.
Great shop. Joe & John are very expierenced and they do a great job. They are freindly and honest and stand behind their work. Have recommended them to anyone I can. Wouldn't take my car anywhere else. Gone to them for 10 years. Try them, I promise you will never take your car anywhere else.
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