We have known about JPE for quite some time. While other locations wanted to charge an arm and leg for a simple brake change, JPE stuck to the quote he gave me. Dropped off the car at 8am and by 1015 the car was ready. It is great to have a local place that is honest and reliable.
Asked them to diagnose an AC issue. They charged me $225 to tell me I needed a new compressor. Be weary of going here or ask to be up front on diagnostic costs…no other place I’ve been to does business this way.
Used them for my oil changes. Everything was fine until I realized they don't don't top off fluids, let alone even check them while under the hood. If topping them off isn't something they want to do, it would definitely be a nice gesture to at least tell the customer that they were low on something. You're under there anyways. They also left oily hand marks on the outside driver door, on my seat and on my steering wheel. Also, I brought my truck in because my radiator fan was constantly running high and I had intermittent heat. I also had a weird noise that would randomly happen at higher speeds in my right front wheel. I told them what I thought was wrong with my radiator based on what my dad guessed from my description which was possibly a new thermostat. They diagnosed the problem as: me needing a new thermostat and new coolant and me needing new brakes and rotors even though I recently had them done. Price was over $500. I declined. I ended up figuring out on my own days later that I was just out of coolant. Filled it and the issue with that was fixed. Never figured out my wheel issue. Doesn't even seem like they tried to figure out the issue. Their estimate was based on what I told them I thought it was. Even though they are so convenient, I will not let them touch any of my vehicles after that.
Took my car in for an inspection was told i had a hole in my exhaust that needed welding. Approved welding and next day I had a rattling coming from under the car brought it back and after 2 hours was told it was all good. Rattling noise happened again next day brought back again and once again told it was good for the noise to happen again on ride home. In total had to bring the car back 4 times to then be told its my drive train conveniently right near where the welding was done. When asked about the strange coincidence of them welding my car and next day a rattling noise happening all the owner would say is "I dont know what to tell you sometime these things happen" Waste of my time and money will never recommend again
These guys always took care of all my minor repairs and work on my subaru..Whenever they noticed anything wrong that was absolutely needed for my car they always informed me and asked me if I wanted the work done and I always want to be safe on the road..They are always busy so make sure to make an appointment by calling them first otherwise 10/10 for a rating
Meh... got quoted one price and charged more and I asked if there were any issues but there were none. Took 2 days for a 3 hr fix. Get an estimate in writing or they got you by the short and curlies
Did a great job on my car last year so I brought it back this year for inspection and I was in and out in no time, I will definitely go back there for them to service my vehicle.
JPE Automotive is one of the most honest and fair price mechanics around they do exceptional work! Pablo and his crew will never take advantage they fix only what needs to be fixed. I couldn't recommend them more enthusiastically!!!!
I used to live right up the hill, which is how I began using JPE. They are amazing and even now that I've moved, I continue to use them. Friendly and most importantly, never try to oversell work. They also gave me a ride home and picked me up when they did my repairs. They go above and beyond.
I absolutely love this place. Very helpful prompt and professional. Pablo, the owner is a great man. They went the extra mile to make sure I was happy with the work they did on my vehicle. They did an amazing job on my two cars.
Great mechanics very honest!!!! I had a weird sound in my car other mechanics told me it was the bearings and Pablo checked it and said it was the tires and he was exactly right! Will defefintly go back and recommend them! Thanks Josh!
HONEST, HONEST HONEST!!!
Very fair prices, great service.
Straight up and no BS.
They took care of my NISSAN and my 2016 AUDI.
I TRUST THEM MORE THAN THE DEALERSHIP to do any work on my Audi.
Other shop owners should visit this place and learn how to treat customers, set up affordable prices etc...
This place is a hidden Gem in Carmel.
To Pablo and the team,
Thank you.
Amazing service they brought my car right in and were done very quickly. Very friendly staff and awesome prices. WILL be coming back for more work. They went above what i expected and the pricing was great for their hard work.
This an amazing place to go leave your car and come back and drive your car with confidence in what they did to your car to repair it. From the owner (pablo) to the receptionists you will see a professional people who just want to help you and make you relax and enjoy your time there.
I really like how they fix any car and how they Bill you with the right price.
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