Super courteous, professional, and on time. After two hours of police officers and friends trying to get our car unlocked, the service provider from MHV had me back in our car in under 15 minutes! Very grateful.
You couldn’t have asked for better customer service. No one wants to have their car towed but if you have to then please make sure you save MHV transport to your phone. Six, the service provider was extremely professional and super thorough. He called me to let me know that he was on his way and he called to let me know he had arrived. He also provided me with video of my car and sent a text message letting me know my car had arrived safely at the dealership. Put your utmost faith in MHV transport.
My son needed to go to urgent care. When we went to leave, I had a massive flat tire! This was a smooth, quick, and incredibly helpful company. My tire was changed so quickly and I was able to get my little guy his antibiotics right away. I am so, so thankful for their speedy help!!!
My car battery died. I contacted my roadside assistance company and they connected me with a company that had me wait 3 hours. I had someplace to be so I ended up cancelling the call because I couldn't wait any longer. Later in the day when I was able to wait again I called my roadside company again, and this time the connected me with MHV Transport. The employee from MHV was in my driveway within 30 minutes. He was curteous and professional, and got my car running again very quickly. I was very satisfied!
Back in the middle of March my car had macanical issues. So my insurance company gave this company the job of towing my vehicle. But to make a short story of my ordeal, the ruin both of my mud flaps. And solely put the blame on me by denying that they cause th problem. And I know for a fact that my mud flaps not damaged before the tow. I will never use them again. When they damage your vehicle they don't like to be held accountable.
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