What clients say about Penny Lane Antique Mall in Geneva (NY)
We made a special trip to go to this Antique Mall for the second time. It is filled with just about everything you could think of. It is definitely in our top 5 antique malls to visit.
Overcharged me by 50 dollars (bought 10 items ) after reviewing my receipt with the cashier after it didn't sound right she spoke with the Manger and he apparently said there was nothing that could be done because I had already swiped my card. Very shady and underhanded business.
Best antique store! My friends and I were all vacationing in the area and swung in here. We're serious antiquers and we were not disappointed! We still talk about this place and have threatened getting in the car and making the 5.5 hour drive right then and there.
This was amazing for anyone who loves flea markets, antiques, or just those who love going into your grandmother's attic! It is SO much bigger inside than it looks from the outside! So many cool finds!
Great place to overpay for dirty junk in a filthy store and be treated rudely by the (owner?) Phil. Maybe y'all could run a vacuum through there once in a while. Used to be a good place for vintage and antique stuff, now it's just a dump. Used to shop there (even in their old location) for many years. Never again, there are plenty of other, cleaner places in the area. Even Goodwill, Thrifty Shopper, and Salvation Army usually have nice finds for much cheaper.
multi-dealer space with single checkout format, so much to see on 2 levels. Decent prices, has restroom, lots of parking, tricky to get to from eastbound lane
I was pretty impressed with Penny Lane. I was looking for an end table and even though I didn't have any luck, I really enjoyed walking around amd seeing what everyone had to offer. I will stop again.
Clean, neat, lots to choose from. Don't miss the upstairs (Stairs are all the way to the back) or the large area to the left as you walk in (door to that bus about half way back). Each vendor has their own specialties but you pay at one place. Friendly staff.
The layout was changed upstairs and in the lower back section(under the upstairs, I am trying to clarify due to the division roughly down the center of the store). Upstairs, the book section is gone, but there are still a lot of books to be found! In the lower section, I mentioned, I found it to be more organized with more pricing on items. We continue to enjoy looking around here for small treasures, keep up the good work!
Great place. You never what you're going to find. I saw lots of nice stuff and some not quite nice stuff. It's a lot like a large neighborhood yard sale in a mixed socioeconomic area. There's definitely something for everyone.
Edit: My child did not damage your clock. You are LYING! If she did why didn't you say so in the store! You never once told me she damaged it. If she did why didn't you say so to her review (pic). You are a very shady business. 12.5 year old's don't need child care. Look how you treat people. Despicable, shameful! Bearing false witness!
Short story: Would give ZERO stars if possible. The place smells terrible, dusty, messy. Owner is condescending, rude & yelled at me. I've NEVER had someone yell at me in a business in my 47 years of life.
Long story: My 12.5 year old daughter & I like to antique/thrift together. She's extremely well behaved (I get complimented on this in public often!) walks to the library and stays there with her friends without parents, honor student, IEA National winning, Presidential Education award winning type of young lady. She gofers for me in places like Wegman's.
We are from about 45 minutes away and have patronized this store about 10 times or so over the last years and spend money every time we go there.
We came in and there was a woman at the front desk who greeted us. I told my daughter I needed to go to the bathroom and asked where she would be. The woman heard me and didn't say anything about it. I went to the bathroom, grabbed a cart and met up with my daughter who was near the front. Again, front desk woman said nothing.
We spent over a half an hour in the store as both of us meandered and looked at items, I also pick up and look at items with my hands. We both ran into another woman working there with a little girl several times while not close together. Second woman, said nothing.
My daughter was in my vicinity when a man, working with a different child, said "Excuse me, she said she's here with you" I happily said yes. He then with a very rude tone, defensive as if I have purposely offended him by not following his rule and my daughter was doing something bad, tells me that children are supposed to be right next to the adult they are with and that she was "messing" with a clock and that he was sure I would not want to buy the clock if she breaks it. I said "Ok, but you don't have to be rude about it" in a flat voice. He then proceeds to raise his voice at me and tell me that I am rude because there is a sign at the front door and I am not following the rules. I said again that he is being rude to me and that we have been there at least 10 times and spend a lot of money in the store and this has never been an issue and he starts condescending saying he is talking to me like an adult and I am not being an adult (I'm 47, have not raised my voice or used a rude tone at this point) I just say "OK we are going to leave" and a this point he yells at me to never come back to their store. It was unhinged to say the least. I left the cart and walked out.
When I left, the door and windows had a lot of clutter but there was a sign stating that under 18 needs to be present with an adult. It does not say with arms length. My interpretation is that my well behaved 12.5 year old is with me at all times because I am there in the store. However, I did not read the several signs when I arrived.
There is a way to manage situations like this where you are respectful to your customers, treat them with dignity and not alienate them or make a fool of yourself and ultimately get what you want, for them to follow your rules and make money from them.
Instead of being rude and accusatory in tone/words he could have let me know the rule is they need to be in arms length. I would've said I didn't realize because we didn't have anyone say that to us or in the past and done what he asked and bought the items I wanted to purchase. Instead I was treated with disrespect and yelled at. I did not read the various signs at the door when I arrived as I was focused on getting inside from the cold. I'm willing to bet most people don't read all the signs when they arrive at establishments. Scolding someone for not seeing it is bad business. And the terminology should change if being in arms length is required.
Never found them to be rude, maybe "someone" was having a bad day! With that being said, I would never go back to anyplace that was rude to me! And children - they don't belong in a store like that - Sorry! Last time I was there, several kids where RUNNING up and down the aisles - the adults said nothing to them... that was annoying! Yes, lots of junque; too much clothing; some crowded displays, but you can find an occasional treasure - that is the fun part! (the stars only reflect "because I had to" check something, does not apply to store, contents or staff!)
HUUUUUUUUUGE deceiving thrift shop with all kinds of vintage things, classics, collectibles, home items, decor, clothing and anything you can imagine. The list goes on and on.
Drove past here a few times and couldn’t pass up going into a cute little thrift store. This place was everything but little with endless rooms and even a whole second floor.
Things are pretty cheap considering other thrift stores sometimes can raise the price for things but this one was pretty reasonable.
The ONLY downfall here is I was super turned off by a roach chilling in one of the clothes racks hanging on a shirt. I almost died.
Either way, great store if you’re in the area. Just wash everything - like really good.
There’s definitely something for everyone in here!
I drove and hour and half to get there because it did say they had antiques. They had a couple of things that were so overpriced. I am sorry to say it was a very depressing place. Crap everywhere upstairs, even garbage lying around.
The merchandise was all pretty much junk.
It won’t be open long.
I just read some reviews that said it was great for antiques. Were we at the same place?
Went here with my family of four. Had a great time. Prices are not negotiable, but in some ways I prefer that, no games. Owners were very pleasant and we enjoyed looking around. Would certainly visit again if we are in the area.
Quite an interesting store. It is not a place for children, however, as there are a lot of glass things, and no one wants broken things. I did a 45 min jaunt through, looking for a specific big item, which I did not find. That being said, I did walk out with an item I will use in the place of the item I was looking for. One could literally spend hours here looking through the things. 4 ⭐️ for the amount of things that were not antique.
Awesome place to check out, ran by vendors, each taped square is owned by a different vendor. Anyone can sign up to be a vendor, meaning there are some really good booths, but also some not so good booths that are a bit overpriced, do your research before you buy, open the boxes, check the items, as they do not do refunds, that being said, I’ve had nothing but good experiences, there’s lots of great clothes, antiques, furniture, imported sodas, tapestries, candles, road signs, old video game consoles, new and old collectibles, hot wheels, rc cars, paintings, handmade jewelry, dream catchers, board games, collectible store displays, and lots lots more, I’ve shopped here for years, if you love a good ever changing variety with lots of great deals, I could not recommend this place any higher
This place is like my therapy- I never know what I’m going to find here! Rotating inventory, over 100 vendors (I think, probably more!) and just endless wonders of treasures! It’s like a warehouse full of fun finds. Go give Penny Lane a visit!
I loved this antique store! I stopped in briefly to check it out and ended up finding this vintage leather coach purse for 25 bucks! It was an awesome find and I was able to restore the shine and condition of the leather. The inside of this place is large and the contents vary from home goods, furniture, jewelry, books, clothing, etc. You will definitely find something you didn't know you were looking for.
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