This rating is based on customer reviews, inventory size, pricing, and service quality
In Geneva, NY, 1 Auto Parts earns a generally positive but uneven reputation—76/100. Customers praise professional, helpful staff, honest checks on parts, quick in-and-out times, fair scrap payouts, good inventory (often the right color), and an easy-to-navigate yard, plus free exchanges on bad parts. Pricing is a mixed bag—some find very low prices, others say small items feel overcharged. Service can be inconsistent: many friendly visits, but several reports of a rude manager/phone etiquette. Drawbacks: no delivery and a few parts not sold separately.
Common sense doesn’t exist at this yard. Move on to the next. And the girl should not be taking phone calls cause she def doesn’t have any common sense.
Quality salvage yard with lowest prices we've found. Never had an issue swapping out bad parts for free replacement. Pay well for scrap vehicles. Only downside is they don't deliver but the lower prices make up for it.
John is an honest guy! Appreciate his honesty, me being a woman, he didn't try to take advantage. I needed a driveshaft to be mailed out of state. He checked first to be sure he wouldn't send me a Bad part. In fact, his part was bad, but he was honest and told me, and didn't send me something that would be useless and pay a big shipping amount. Thanks!!
I've been doing business with number 1 Auto for many yearsthe crew that is there now as one of the best I've ever worked with from there John is very good manager I think that the place is running smoother than it ever has thank you I appreciate it Paul Shaffer American Way taxi
unpleasant atmosphere manager is very rude and disrespectful ..not able to ask questions without being yelled at.. I'll take my business elsewhere .. screams and yells at his workers in front of customers ..not cool
#1 Auto is a great parts yard for all your vehicle needs the only problem is they are over priced on small things they charged me 20$ for a light and a button I went in and asked how much the plastic trunk organizer would cost for my car and he said 50$ remind you it’s Plastic in a parts yard there’s little to no value on just plastic I went to a Different pull it place and got one for 5$ but the problem is I still need two more for my company vehicles now if #1 auto views this maybe you can give me a cheaper price on the plastic trunk organizers 10$ would be much better and I’ll always do business there Other than that it’s a great company and I definitely give it 5 stars I recommend this place to all family friends and strangers!! #Greatest
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