L & L Transmissions and Towing Inc. in
Batavia (NY)

Honest people with quick service. Taken my car for years never had an issue

I’ve been here multiple times and always leave like they really cared about me and my vehicle. Can’t say enough about how much I appreciate them.

Been having problems with my transmission for close to a year. Brought it here they had it diagnosed in no time with a quote to repair. Brought it in a week later and had it back same week. Price was right on the money with the quote and customer service was great and straight forward. Thanks Again!!!

Greg is an amazing mechanic. He does a wonderful job & very professional. He got me in & out for an inspection.

Broke a steel transmission line and the dealers wanted 3 weeks before they'd look at it. A friend said to call L&L and they had a new line installed in one business day at a fair price. Thank you.

Terrible transmission shop too old to rebuild transmissions anymore ive been in business for over 40 years got my 4L60E back blew out at only 50 miles on the highway these guys dont know how to build a transmission put it back together myself and i was fine i heard these guys run a scam telling people theres something wrong with there traffic when there really in fact is not found out when i took my transmission apart bent snap ring ony lowe reverse piston improper clearance of clutch pack on my teverse input drum these guys are a scam complete losers even though im old i ended up putting my transmission back together by myself after they screwed it all up

F350 death wobble prevention I had them install the bushings and align with new tires. I don't have to grip the wheel over bumps anymore. Drives straight down the road no hands ,just kidding don't do that at home keep your hands on the wheel at all times. I highly recommend L and L transmission they know what they are doing...

Sadly I've had several transmissions (and now a transfer case) worked over at L&L. Each and every time their estimate has been accurate and their work on point. I've seen a few reviews about the cost. There are some things I can fix, others I can't, so to pay a business to make our vehicle whole again is to be expected. This specific episode happened to be the transfer case which had absolutely grenaded. I received the call at lunch time on day three that my truck was complete and ready for pick up. Within the range of what I was quoted and done up right. A win in my book. Thanks "Cam" and crew at L&L..

The communication needs to be worked on & the secretary is rude to customers. Not only was she rude to me on the phone when she mistakenly told me that my car was ready, but she didn’t realize I was the wrong customer she was speaking to regarding my vehicle. I was given a 3-4 day time frame and 4400 quote. I waited a lot longer than I could afford to and had to keep extending time on my rental vehicle. In the end I paid about 5400 dollars. It would have been 5600, but thankfully they were willing to work with me and lowered it a bit. I would’ve given them 3 stars, but the lady working the front needs to check her attitude. Very rude to not only me, but my mother when we asked for clarification on pricing from the manager. I do appreciate the work that was done, just need to work better on communicating.

Got me in right away for an inspection when another shop in town failed to inform me that their inspection guy wasn't in even though I had an appointment. Great service as always. Recommended.

Great experience. They take the time to diagnose the job right which saved me money. Great customer service. Everything was clean after the job was completed. Thank you

This week I went to have my transmission checked as I was made aware there may be a leak. My car was promptly brought in for a check. After about 15 minutes a very sweet gentleman came out with a huge book showing schematics of my transmission and told me it was bad. He explained the problem and honestly suggested it was time for a new car since the repair cost would be significant. He gained nothing by telling me this, didn’t steer me to a dealer, just honestly told me that he would do the work but he didn’t advise it. I am very grateful that I had the opportunity to meet someone so honest and selfless. I do not know anyone at this shop, in fact, I know very few people in the area as a relative newcomer so I am not writing this review to boost his profile, I just want to let anyone looking for service that this shop is the real deal. Thanks for being honest and doing business the right way.

I called a few weeks ago to schedule an appt to come in and find out how to resolve a transmission surge issue I was having. I dropped my vehicle off today for the diagnosis and came back an hour later. When arriving they told me that I was having a transmission surge which I mentioned when booking and asked them to find out why. Instead of looking into why it may be happening they simply made a suggestion that I take it to a dealership to diagnose. Then requested I pay $80. My car had no work done on it nor was there any information on how to repair the issue or what the issue was. They simply said they couldn’t figure it out and to ask someone else. Considering the car was only dropped off for an hour no one researched what the issue could be simply just moved on to the next car because it was too difficult and were short staffed that day. Also when booking the appt, the receptionist should have mentioned there is an $80 fee. Or when dropping my car off she could’ve mentioned that. I had no prior knowledge that I would be paying anything for nothing being done until it came time to retrieve my keys which is extremely unprofessional. The fee existing is not an issue, it’s that there should have been a conversation about a price prior to anything being done. Dealership charges a $200 fee to diagnose the issue and will keep the car until they figure out what’s wrong with it. If this company was going to be lazy and not even look into what the issue was I don’t see the reasoning for charging $80 for telling me absolutely nothing. This place was recommended to me so I had much higher expectations especially a shop that specializes in this line of work vs a dealership that’s working on a million different aspects of the vehicle. Really disappointed that I had to waste $80 and got no where with fixing my vehicle. Wouldn’t recommend.

Traveling from Maine to ND to drop our son off at college, the truck had an issue. Nearing closing time L&L not only took the time to diagnose the issue, ordered, and offered to stay late to install the part! After a quick fix, we were off on our way and got him to school on time thanks to their amazing service!

I brought in my SUV yesterday, a cable connected to the transmission became disconnected. Nothing major, but the gentleman took care of my problem and I was out in about 30 minutes. Great price great service!

Don't bring your car here. Cameron the owner robbed me for nearly 1,100.00 and his mechanic didn't do anything but "inspect" my clutch. That cost me 11 hundred bucks. Oh, they claim that the clutch was working fine and recommended I should go with a new transmission! Cha king, cha king 💰 ! It doesn't take a genius to see where this is going. After I reluctantly had to pay this bill for my car to take up space there he said a dual flywheel would most likely fix the chatter sound since he had the same issue. Interesting, so is it a new transmission or flywheel? Big difference in cost between the two. He gave himself away and helped confirm my suspicions all along. This shop doesn't replace worn parts . They are telling their customers that they need new or rebuild transmissions! If you let them take you for 3 to 6 grand or more know that they usually don't scrap your transmission. They let you think they did and replace the worn sensor or module. Run from this place. They are crooks and karma has a way of finding. He also forced me to sign the repair bill which stated that all repair work was done to my satisfaction or he would not release my keys or the car until I signed it! And he made sure I payed before he shoved that bill to be signed in front of me! But little did he know, I signed it "under duress". I want my money back. You're a thief

Very kind and thorough! My best friend and I were on our way back to Michigan from our Memorial Day vacation and my transmission RANDOMLY decided to stop working. We were towed to L&L and I'm so thankful we were! They were super friendly and made us a #1 priority to ensure we were taken care of in timely manor! Highly recommend these guys!

I would highly recommend these guys they just rebuilt my turbo400 and did an exceptional job. Their service was absolutely great and they did it way faster than I expected. I am a certified mechanic myself just a little naive about transmissions and they answered any questions I had if I could give them ten stars I would! I will be referring everyone in my shop with a transmission issue to them. Thank you Cameron and the rest of the guys you were great 👍

I must have the worst warranty company ever they gave you guys the run around but your turn around time was unbelievable. Everything is great with my car. Running great. Customer service was excellent. We communicated beautifully. I would highly recommend going here.

10 out of 10! First time at this shop and they were very good. Prices are great and they did great work. I had them change my tailshaft seal, bushing, u joint and slip yoke. I also asked them to look at another issue that only happens occasionally. They were not able to replicate the issue I was having. Instead of selling me hundreds of dollars in parts that I did not need, they were honest with me and told me they couldn’t replicate the issue. This is a very honest and trustworthy shop. I will definitely use them again!

OK L&L was amazing flat out. They got my van up and running. They were as quick as they could be mind you they had to work with my insurance company which is not a normal insurance company and made every thing harder and longer. Although they did awesome communicating with myself and the company. They are dependable and reasonable. They are here for your transmission needs!! Pretty much almost every other need as well. They check throughly and will work with you as you go. Thank you so much to the whole place including Matt who was my go to guy point of contact!!! They would've even replaced my tail light if I had the part with me. If you want a complete job and want it done right I'm telling you call them I made the mistake of not going to them first and regretted it.

I was on vacation when I had to use a transmission shop 8 hours from home. The shop had to rebuild my transmission. When I got home the new torque converter was failing. L&L worked closely with the other transmission shop and replace the faulty converter. The other shop paid the bill. I did not have to make any phone calls. L&L did all the leg work. It was easy for me. Great service!

These guys are AWESOME!!! No doubt I would recommend them to anyone and everyone we called them to make a appointment to have our car diagnosed and the gentleman that I spoke with told me exactly what to do to fix the problem over the phone and for FREE after the BMW dealership said that the problem would cost me $10.000 for a new transfer case when all I really needed was 4 new tires. It took 1 phone call to fix a problem that 4 other mechanics couldn’t fix after having it in their shops for days. THANK YOU L&L Transmissions it’s nice to know that there are still good fair people in the world

A+++++ One in a million shop, i mean honest, friendly, professionals that go out of their way to help honestly cannot find service like this anymore. I was 6 hours from home attending a funeral when my truck started spraying a fluid. They took me in that day, diagnosed, and fixed my truck in no time flat. Oh and i guarantee you cannot beat the price i almost felt bad paying so little for all they did to help me. I could go on and on, the owner even took time out of his day to give me a ride back to my hotel while the truck was being fixed. Best shop, best experience at a mechanic in my life. They we're a complete blessing on such a bad day.

I would steer clear of this place if i were you. They won't be getting any more business from us or refered to them by us. Charged more than the "highest price" with no validity to why it was 700 more then the worst case scenario. And to add insult to injury...after having vehicle for weeks...which ok...covid has scrwed up everything for availability...our vehicle was scratched all to holy hell. Not only the passenger door down to bare shiney metal...but the windshield!!! The windshield!!! Had two HUGE gouges across the driver side and it continued over the side frame pretty damn deep. There is no way this much damage could have occured without knowing of the damage. The sound alone woukd have been apparent. AND...not done yet ...the vehicle drove yes...hence two stars and not just one...but everytime we reversed...it made a clunk or thud sound. At first i thought it was just imagination so had wife drive it without saying anything amd she heard the same thing. Also...i asked about warranty...this after spending nearly 4k!!! And response was, "whatever the manfucturer warranty is for parts." But couldnt tell me what that was...sketchy as hell and forced us to trade it in while it was still running!!! Totally unprofessional and will be voicing to anyone to STEER CLEAR!!!!!. After we done the work...many folks started telling us they would never go there. Which is surprising they still have over a 4 star rating!!!??? I should add...I had to call every 3-5 days to get an update. No one kept us in the loop the entire damn time. Frustrating experience all around.

The guys a L&L are top notch they quoted me a price few days later it was done way sooner than expected. Extra parts and work was done as well and stayed in price I was quoted. They came highly recommend and I now see why, professional service, great customer care, reasonable price. These guys at L&L are true professional of there craft, I will strongly recommend them.

I have always had the best customer service at this shop. They are honest and prices are extremely fair. This is a great family owned business that takes pride in their work. The one guy Cameron has a nice beard too which is cool.