What clients say about Buffalo Towing Services in Buffalo (NY)
Mike was super helpful and very accommodating. Especially when dealing with dealing with a very rude and inconvenient third party. Prices were extremely fair and communication was very consistent and professional. Would 100% recommend to all friends and family.
Mike was awesome, he made sure to reply if he can’t pick up the phone, and he was an absolute pleasure when he was helping me. No issues towing my car to where I needed it.
Great experience. Mike is very responsive, prompt and price was great! Made sure my car got to the dealership safely. Much appreciated. Highly recommend.
Thank you so much Mike! I appreciate your fast and efficient efforts in getting my car unlocked for me. I will definitely use your card And refer you to others In the future. Have a great rest of your day.
Sincerely, Nancy
Mike is a great guy and helped me out when I really needed it. He was very upfront and honest about pricing and timing. Use his services if you ever need towing in WNY!
just had great service from Buffalo Towing. i was able to schedule in advance (already had a service appt when the car died) and it was quick and easy. i was able to pay online and then they got there right on time and quickly got the car on the lift and to the shop. would definitely recommend
Mike from Buffalo Towing Services was polite, helpful and patient. He was flexible with timing, gave great advice and made the whole process smooth and stress-free. I’d definitely recommend him and will use his service again if needed.
I called this company for a tow and no one responded to my call. I received a text message, where I was informed of a wait time and price for a tow. I agreed to wait. Despite the promise of arrival, this tow company never showed up. I was left stranded and alone for 5 hours. No one answered my phone calls, or texts past the initial correspondance of having messaged back and forth several times about pricing and location. I heard nothing. This company makes the claim of being a ‘24/hr tow service’ but considering the lack of communication and the fact that my car never got towed, I would say that’s blatantly false.
I would never recommend this tow service.
Edit: after a response from the owner.
I can confirm that I contacted the number listed directly on your official website, and I have records of the text message exchange that followed—including the quoted price, ETA, and location details. If, as you claim, this wasn't your company, then it’s extremely concerning that a competitor or third party would have access to your listed phone number and be able to correspond with your clients.
Either way, the experience I had was directly connected to the contact information you provide to the public. Dismissing my review as “false” or assuming I contacted the wrong company doesn’t address the real issue: a complete lack of follow-through and communication after an agreement was made. I hope you take this as an opportunity to investigate any potential misuse of your contact information.
The guy who helped me tow my car was friendly, professional and his prices for service were fair. Classy guy wouldn’t even accept a tip for a 50+ mile tow. Would highly recommend.
Mike was very punctual, helpful and on time! Kept in contact with me the entire time up until he made it to my car and even after he delivered it, since i was unable to be present! I appreciate him so much and will most definitely use him again in the future
Just when I was off to a bad morning Buffalo towing services came after one call and got me back rolling. Mike was super nice, polite, and understanding. I will be calling him next time I need services. He came in less than 30mins. And fixed my issue in under 5mins with a smile. Now that’s customer service.
Was very nice and accommodating to my situation. Responded very quick and worked around my schedule to make sure I got my car back on time!
Would definitely use again!
Mike is very responsive, fast and on time. He communicated with me during the entire process. Mike was very professional and price was excellent. I will definitely be using him again.
by far the best guy i've every dealt with ! arrived early , had issue with car parked in front of mine and he very patiently waited , very professional, great pricing , definitely keeping his card in my wallet and recommending to everyone !! Mike your the man !!
I am writing to share my recent experience with Buffalo Towing services, specifically about the outstanding service provided by the owner, Mike.
I had the pleasure of utilizing Buffalo Towing services to tow my vehicle, and I must say that Mike was incredibly responsive and respectful throughout the entire process. His promptness and efficiency were truly impressive, and the pricing for the service was more than reasonable.
One thing that stood out to me was Mike's evident pride in his company and his dedication to ensuring customer satisfaction. It was evident that he values his customers and goes above and beyond to provide a top-notch towing service.
Based on my experience, I can confidently say that I will not hesitate to use Buffalo Towing services again in the future, and I wholeheartedly recommend them to anyone in need of reliable and professional towing assistance.
Thank you, Mike, and the Buffalo Towing for the exceptional service. Keep up the great work!
Thank you,
Sara
I was going back and forth with a different tow company for over a week. Out of frustration, I called the FIRST Tow company that came up on Google and THANK GOD it was this one! Mike came out, assessed the situation, and due to a mistake that I made, he personally drove back to his shop to grab tools, came right back and got the job done so smoothly. Most guys would’ve given me a hard time with how bad my truck not only looked, but where it was parked and the difficulty it presented trying to get it out. Not Mike, he was courteous, accepting, and was able to lighten the mood with light humor. I can’t recommend this company enough! They’re now my first point of contact going forward. Thanks Mike!
~Justin
Mike was AWESOME! he was there before we got there already getting set up! Price was EXTREMELY reasonable very professional and fast! Would use him again and DEFINITELY recommend him!
Thank you!!!!
Needed help getting my van to the mechanic. Mike took great care of me. Made the whole situation easy and less stressful. He kept me informed every step of the way. Will definitely use this service again if needed
Mike was amazing the best to say. Top tier service. 5 stars would recommend for everyone!! i was stuck for hours freezing calling everywhere to see different prices and his was the cheapest. He came immediately and even waited for me to be ready to go. Was so nice and helpful. Thank you again!! I appreciate your help!!⭐⭐
20 Milburn St, Buffalo, NYConstruction equipment supplier
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