This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Jays Towing Services Llc in Paterson, NJ earns a strong 95/100. Sentiment is highly positive: customers praise rapid arrival, courteous drivers, and careful vehicle handling, with professionalism and care repeatedly cited. Pricing is viewed as fair/affordable and payment options are flexible. Wait times are generally short and ETAs met or beaten; one complaint notes calls not answered. Customer service is consistently helpful. No clear data on inventory variety, yard organization, or parts-finding—this appears to be a towing-focused operation.
What clients say about Jays Towing Services Llc in Paterson (NJ)
5 stars are not enough to express my gratitude. Not only for their professional manner and fair prices but also their willingness to help someone in need of direction and advice without asking anything in return. A rare thing in today's world.
These people are the folks to call when you need towing services! Will be recommending them to anyone in the future who needs! Thank you for your understanding staff and professionalism.
Other tow yards take note!
We got a flat tire and called Jay's Towing to help us out. They were super responsive, arrived quickly, got us to a shop, and did an all-around great job!
Very professional, On Time and and kept the conversation going ! Love it , and very affordable!! Takes all types of payments ! I recommend him one hundred percent!!
Was broken down waiting for another service who cancelled after 2 hrs of waiting called up jay and he was there to save me at the early side of the eta he gave much appreciated promptly got my truck up on the deck and got me to the shop. Hopefully dont need to but will call again for sure next time
I do not expect much from a towing company. They are rude, overpriced and ruff with their transport. BUT!!!!
BUT MAN, let me tell you about these people.
The driver was prompt and gentle with my car. He explained the process in detail, got my car to the garage, all while being professional and cool.
ABSOLUTELY, (not that I am wishing this on myself) these are the ONLY company I will use to transport my car.
The best service in town .. fast service affordable ,no matter what time you need him hes just a call away to help … thanks for everything .. if you need affordable fast service hes the one too call ..
Excellent service! I am a very satisfied customer. Phone was answered quickly & assisted me in a fairly time manner, very fast hookup & tow. Driver was very nice & helpful. I wish I can give more than 5 star rating. Thank you for your business!
I highly recommend!
Jay’s professionalism is beyond me! He was very courteous, on time, & very reasonable prices! If you’re ever in Jersey, PA, New York, Connecticut anywhere please call him you won’t regret it! Thank you Jay
This is an amazing service! These guys open my cars, tow my cars and I have NEVER payed them a dollar over $150 these guys are as affordable as it gets!
Website
