IAA Manchester in
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Address:75 Lowell Rd, Salem, NH, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auction house
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Website:
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Zip Code:03079
Working Time and Location
What clients say about IAA Manchester in Salem Township (NH)
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Great customer service. We work with many different IAA branches and this one of the best branches to work with. Overall great experience.
Feb 06, 2026 -
The ladies working here are next level!!! They are just great!! They take pride in their work. Carol is an amazing!!
Feb 06, 2026 -
The best insurance auto auction customer service branch, all of the nice three ladies are cooperative and understanding if you have any major issue, just ask for carol🙏
Jun 28, 2025 -
I didn’t like the way they treated their customers. I think they have to fix it.
Apr 25, 2025 -
Made appointment for my car to be picked up between 8am an 12pm here it is no 6:30pm an they have yet to come pick it up an give me my check lost a full days pay because of this. I don't recommend anyone to go here nor do business with them.
Jan 30, 2025 -
This branch doesn’t care about customer service. Only your buyers fee. Bought a vehicle listed at an off site location. Called offsite location to confirm pick up (they said yes it’s here and you can pick up today) and sent a truck to pick it up. Trucker gets there and no vehicle is there. Offsite location said it’s now at the main branch. Called the branch to verify and I get from the rep is “ it’s here”. Well it would’ve been nice to know that vehicle is now located at the main branch but no big deal. I literally asked for 1 extra day of “free storage” because they only give you 4 days to pick it up before they charge you a $60 a day storage fee which is ridiculous. Rep kept me on hold over than 10 mins just to tell me “ no there’s nothing we can do, you have to pick it up today before storage fees apply” how unfair and bad business is that. Won’t be buying from this branch again. New management needs to be put in place here but I’ll be reaching out to Corp on this matter
Jan 07, 2025 -
This is the only branch that not accept the notes to pick the title .. they said should put formal name drive name. The Portuguese speaker guy needs to have little more costumer service.
Aug 22, 2024 -
They were supposed to come pick up my car today between 12pm and 5pm. It's now 7pm and I have not seen or heard from them. Strongly don't recommend.
Nov 04, 2022 -
They made getting a vehicle nice and easy. Clean place with friendly staff
Dec 25, 2021 -
Fraud is going on there with the cars and their title. Watch out of what you buying
Sep 27, 2021 -
They were awful to deal with. They couldn't even get the car to the front of the building and made a handicapped person walk all the way around the outside of the building to get her car. Then she found damage to her vehicle from them!!
May 13, 2021 -
I pick up and deliver damaged vehicles to IAA as a contracted vendor, nice people that work in the yard very friendly and helpful, especially Vicky in the office
Mar 18, 2021 -
Terrible staff. IAAI should consider firing their current staff what with their propensity to blatantly lie to customers.
May 07, 2019 -
they need to hire new staff. and get rid of everyone there specially the old lady with the glasses . it’s th worst IaaI location I have ever been to.
Feb 19, 2019 -
They scheduled our pick-up for a Monday so we would have the weekend to clean out our personal items, then proceeded to take the car Friday while we were at work. Then they stole the tools out of it before we could catch up with the car.
Nov 13, 2017 -
This place have horrible customer service. I've called and let the represent know that I don't get out from work until 5pm. The representative never took the time to inform their customers that the yard hours will be close by 4:30pm. Therefore, on a Monday evening after found a ride to pick up my belonging. That's when I learn of the yard being closed. Which mean I could not pick up my belong and only waste more time on my process with my insurance company. Another issue with this place. They even mess up on picking my car. Only made me wonder how this company process their paperworks and how mess up their ethic. Bottom line, this place horrible and bad to do business with. Only waste more of my time and they don't understand client service.
Jul 10, 2017
Nearest Junkyards to IAA Manchester
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Atkinson Township
- Brentwood Township
- Candia Township
- Danville Township
- Derry Township
- East Kingston Township
- Epping Township
- Exeter Township
- Hampstead Township
- Hampton Falls Township
- Londonderry Township
- Newington Township
- Newmarket Township
- Newton Township
- North Hampton Township
- Northwood Township
- Nottingham Township
- Plaistow Township
- Portsmouth
- Raymond Township
- Sandown Township
- Seabrook Township
- South Hampton Township
- Windham Township
- West Nottingham