Tires Plus in
Raytown (MO)

Car was brought in to Shop for Tire Leak and TMPS Sensor, tire still leaking. Brought the vehicle back in replace TMPS Sensor again, but tire is still leaking.

They did a great job. Had 4 tires replaced. Only why I didn't do anything 5 was because it took almost 3 hours. Other than that no complaints. Ty tires plus

I'll be coming back! They got me in the same day, they didn't try to upsell me, it was a fair price, and everyone was really friendly. :) I'm so glad to have my alignment fixed!

When I arrived to get tires I was told it would take 2 to 2.5 hours. Three hours later they had not even started. Six hours later still waiting. I get that things get busy. But just tell me upfront. I won't make this mistake again.

Staff was very disrespectful and condescending towards my wife when addressing an issue. Staff said they would do a diagnostic then refused to look into the issue. Go anywhere else but here, even if it means waiting a day or two.

I was there for 3 hours to get my flat fixed, BUT when I checked in for my appt the guy did say they had gotten inundated and it would be a wait. They took good care of my (Mustang Sally) and yes, I would go back.

I've been very pleased since the first day I had our car serviced. The A Team is lead by Kit. His leadership skills and professional background has made this location number 1 to us. Keep up the great customer service Kit. Paul Meyer ? ?

Very unprofessional don’t waste your time I took off work just for them to say there booked when they literally told me to come at a specific time I’m so disappointed

Never disappointed! Fast and courteous service. I won’t go anywhere else for tires!

Yes this is an awesome place I'm not sure of the gentleman's name that I talked to I think it was kit awesome guy you can tell that he cares about his customers quick question for him and it was answered honest guy we need more in this world honest mechanics

Tires plus in Raytown is awesome, they always provide excellent service and are usually quicker than most places. The store manager is very friendly and staff is excellent as well highly recommend!

Very good service I came in for a oil change and got waiting on right away they did a very good job didn't take long I recommend tire plus anytime I was at 350 high way and Gregory

Got alignment here yesterday steering wheel is off centered. Called them four times and was put on hold or call disconnected. I will change my rating when the issue is resolved.

Staff was very friendly and helpful. I had an emergency, they fit me in same day and fixed the issue quickly. Highly recommend

This staff is absolutely amazing!!! They are super generous and very understanding. It was a very hot and busy day when my car had decided to brake down on me. Honey when I tell you they made me sooo happy and proud. I was able to get my car fixed at a reasonable price and I was also able to make it to my son’s football game. Shoutout to Jou, Kit, Robert, Marshal, Alex and Gabriel. ♥️ Words can’t express how they made me feel. They treat you like real people. They are truly the best!!! ??❤️❤️

Johnathan & Kit are the best! They explain everything clearly and told me my options without just pushing something one me. Great location to go to! Marshall was also amazing got me right in and out!

I came to get a break flush and it turns out I needed more than that. I feel so relived that I met the gentleman that worked on this day. They helped me out so much. They told me that signing up for the credit card will help my with paying for it.

You make a appointment to get your car in but they take all day. Just for them just to pull it in the garage. So what good is it to make a appointment if you can't work on my car at that time. That is bad business around you should keep up with your appointments or don't make any at all.

Great service! Ran over a lug on my daughter's graduation. Needed fixed asap. They got the job done. Wasn't expensive. Everyone was so nice and professional. Ten\ten! Thanks guys!

Tires Plus in Raytown Missouri was excellent!! I had issues trying to get the work done at another establishment and decided to go to Tires Plus instead. I’m glad I did! I received excellent service and it was faster than I thought it would take. Great job guys!!

I haven't ever had service like these people gave me today. They bent over backwards to help me. Very professional, very kind staff. They went out of their way to make sure everything was top notch. I can't even thank them enough for what they did for me!!! This is the ONLY place I will go to for my car!!! Just a wonderful experience !!!!

Probably won't be returning. Not sure what the purpose of having an appointment is. Had an 8am appointment for a tire patch. Was after 10 before it was done. I understand sometimes you're behind but at least give a heads up. Plus the lady behind the counter wasn't very friendly. Plus there was blood on the floor that another customer pointed out and they never cleaned it up, yuck.

I’ve been to the Raytown location a total of three times now, today being my third experience. All three times I had appointments set up in advance and all three times I was seen 30+ minutes after the appointment time. Each time was a several hour wait and today, it took two hours for a simple oil change. I arrived 10 minutes before my 1:00pm appointment and the car wasn’t taken in the shop until after 1:30pm. It was after 3:00pm before they were done and a walk in customer who arrived after me, getting the same service, was completed and on their way before me. They do provide quality work but I wouldn’t recommend unless you have all day to wait and nothing else to do that day. From talk in the shop it sounds like their sales are down and they may be short on help. They turned away several walk ins encouraging them to return the next day due to being unable to meet their needs even though it was three hours before closing time. I’m highly disappointed with this experience because of the great work they’ve done on my car recently. Appointments mean nothing and I’m not sure if future service will come from me because of the difficulties in coordination and lengthy wait times.

I am not usually one to do a review on companies, but this specific location has shown outstanding customer service and tire services. I emergently needed a set of new tires Monday afternoon and they got me in right away and got my car back the same day. The facility was understaffed at the time and still did the best they could. John was very helpful, kind, and exceeded my expectations. I also had to go back for a low tire issue and was taken care of right away. Would and will highly recommend!!

Never buy tires here. They mounted the wrong size tires and refuse to pay me for the blown work. Ive spent 4 tires and 2 installations for 2 total tires, and they will not make it right. Avoid this location like the plague. Lug nuts were loose, the tire ripped off from underneath me on the highway out in the middle of nowhere. Was told "bRiNg iT tO aNoThEr tIrEs PlUs" when i was well over 50 miles from one. You going to pay for my tow? Screw off. The picture is after roughly 2,000 miles.

Charged me for brake pads that were never installed. Then put in writing that I declined having rotors replaced when they never needed replaced. The store manager said himself they didn't need replaced. The problem was my rear breaks which they never checked. Avoid this location at all costs. A simple break job turned into a $1200.00 nightmare.

They sold me synthetic oil change and big surprise 3000 miles later and me stranded in Mexico my oil pressure went down while in a trip and waiting was only the sending unit I notice also they sold me a fuel injector service and they didn’t either because the injector nozzle is under the intake plenum and wasn’t remove it and over $400 hundred dlls later this happen, Just the oil pump cost over $400 hundred dollars in Mexico plus labor and I promise never comeback to tires plus raytown ever I call them and they gave me a number to send this pictures and this happen on 03/27/23 and today 04/03/23 and 7 days later nothing not a call nothing they careless.