Advance Auto Parts in
Raytown (MO)

The clerk was very helpful and he new what he was doing ?

Alexis, the manager, is so thoughtful and helpful. I really appreciate her excellent attitude!

Alexis was absolutely phenomenal!!! She helped me last year with my battery and also again this year when I needed it checked out. I can't say enough good things about how helpful she was.

Today I needed to replace my wiper blades and Phillip Eskew was very helpful. He first looked up my vehicle to get the size then he helped me pick out the best ones, educated me on warranty and to top it all off he put them on. Amazing service today thanks Phillip E.

I visited 6.3.25 around 6pm. A kind gentleman who was working there sold me the battery I needed for my key fab, and then showed me how to replace said battery. Overall pleasant experience

Staff is not helpful. Was given wrong part went to this store to swap it out since other store was closed. They refused to help me.

The lady that worked the morning of Feb 26 I believe she told me Alexis deserves 1 million stars; she greeted me upon entry of the store, asked all the right questions, was very knowledgeable of the promotions offered on wiper blades and also installed them for me. Management please assure Alexus that she is very pleasant and helpful and because of her I will be back. It's associates like her that make a lasting impression on businesses. ALEXIS KEEP UP THE GOOD WORK! God bless you!

I always go out of my way to come to this advanced they are the quickest in the area and Jake is the nicest person he always takes great care of me and all of my friends who come here. He's helped me change my wipers, batteries, check my engine codes and does a great job every time they needa give that man a raise ??

Talicia was absolutely amazing ? she got all my parts and helped me through the process. Going to get auto parts is stressful for me but she made it so easy. She's definitely an asset and I will be returning for all my car needs as long as she's there. Customer service is top notch! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I always ordered my parts here for 8 years and I’m happy cause when I ordered online it’s already for me to pick it up less than 10 minutes.

Great service and good prices. In and out in a flash. Put new wiper blades on in less than 15 minutes and under $25 bucks ? Had a return, no hassle ?

Associate was very friendly and informative over the phone. I love quality customer service and wished I would have got his name so he could get recognized

Haven't been in a while but the last time I went for some car accessories the staff was friendly and helpful but unfortunately they were out of stock for my items. Overall genuinely friendly and helpful from my experience.

Usually have no problem here with service or selection of products. I always get my oil and oil filters for a decent price. I like to drop off my used oil as well and haven't had an issue doing so like at a few other auto stores. Never had an issue with any of the employees, they're all nice, helpful, and knowledgeable. Only issue is the parking lot. I'd love to see the deep tire indents filled making it smoother to pull in and out.

Our car overheated on our way back to Nebraska and we were fortunate enough to be near this Advanced Auto store. Jake was EXTREMELY helpful and nice. He went out of his way to help us and get us back on the road.

Shay and Alexis went above beyond to help me get my battery in my son's car after a most rude and unhelpful "Larry" did his very best to avoid having to lift a finger to help do anything. The girls more than compensated for his unprofessional, lazy work ethic. Edit: Thank you, advance auto for your reply. I hope for the sake of this store and the other employees the situation with Larry is corrected.

I have been here twice over two weeks. Each time I am greeted by very nice workers and service. One of them even referred me to a mechanic and gave me very good reviews. Thanks!

The best auto parts store ever! I walked in yesterday got some oil. I was having trouble pulling the oil cap off and I walked back inside and asked If someone could help me! Effrin I believe is his name did it without a problem! Best customer service ever! Thank ya!

Needed a new battery after the heat killed mine the past week driving for Uber. The manager changed it out for me. They had two women associates which was very nice to experience. Happy customer here. I usually went to a different auto parts store, but this one is more convenient for me now. I’ll come back.

I'll believe I'll keep my comments to myself on that one. The store is going through some personnel problems right now. I only know that it's because the manager's note that he wrote to the employees they left it on the front counter where they check the customers out and I could read pretty good upside down so I got to read all of what the manager was complaining about to all of his employees so you're the last rated store in the district and this night and the other and yeah so they kind of rated themselves. But the commercial count around the corner that was that was an order yep that area knew what they were doing.

I prefer advanced auto over all the other auto part stores. They give me the correct part every time unlike other places. They are very curtious and some are even funny. Thank you Efrain for always giving me the correct part and for always being nice.

I don't need to drop by very often but when I do I'm pretty well taken care of. this week I had the unfortunate pleasure of needing some transmission stop leak, and the associate gave me her best recommendation and showed me multiple options that were less expensive as well. in a typically male/masculine dominated industry, it was good to see a woman there, who was just as knowledgeable if not more. bonus-- they also have a cat. her name is Oil Pan. she loves the pets. I would rate five stars based on this alone.

This is where I go any time I need anything for my car! They always do a great job of finding me the cheapest, but most reliable option. Being a women, I also really like how I’m not harassed asking if I need help as soon as my foot steps in the door. Maybe I’m a little sensitive to that, but there’s nothing that irks me more than a bunch of older men treating me like I don’t know what I’m doing in an auto store...and then not batting an eye when a male customer comes in. Definitely love this place!

The girl at the counter was very helpful. It was almost closing time but I needed new brakes. She was knowledgable. Had them right out to us and got us rung up. Very efficient and good customer service.

I am giving this a 1 because I wasn't able to return a sensor that was purchased but did not need. I had my receipt but they don't take back electrical parts. I'm not a mechanic and didn't know the return policy nor is it printed on the receipt. Now I'm out $45. They've lost my business. Customer service was okay but I can't afford to throw money away. This is just bad business. I'm a good customer not one that's try get over on any business.

Place is good if your the do it yourself type. Parts ordered are in like the next day

Had a dead battery got there at 830. Bought new battery ask them to install. Told me they have a policy that they do not do installs 30 minutes prior to closing. Asked for proof of policy they could not provide. Got hold of general manager stated that they will do an install anytime during business hours anytime. He at least apologized. I will not do business here ever again. Very unprofessional... Never had any problems at any other of their locations.