Didn't have no lights on my dash until I left this place. They put a leveling kit on my vehicle and didn't even do the alignment that come along with it. Bad business with this place. If you not getting tires, I dont advise no other work from them.
Excellent customer service with reasonable pricing. They are very careful with handling your wheels to avoid any damages while mounting or dismounting your tires. I highly recommend.
Never will use them again. Riding on a spare and didn't want to go to my normal place since I was not at work. Bought a tire and while putting the tire, they lost the bolt for the center piece. Finally found it. A few days later, something sounds as if it had come loose on the same tire that was replaced. The lug nut came off and was rolling around...thankfully the center piece was on. Couldn't get the lug nut tight enough so since I am getting the oil changed and tires rotated in a few days, I'll let Ford tighten it. Went to check the lug nut today, it had off again and another was on it way to fall off. Realized.......these are not my lug nuts. They put the wrong ones back on. If you do decide to go, make sure you are parking in a clean spot as there are nails, nuts, bolts and screws all over the ground. Wish I could give ZERO stars.
This place is ridiculous. I had my car towed there and the mechanic Jaun had my car sitting outside for two months. He kept telling my mom he was going to fix it and now the owner is claiming I abandoned my car. They was trying to have my car towed. I dint recommend anybody going to this place.
Both of my trucks have received work here. In the beginning this was a 5 star place and slowly declining. The Boss is a great person and trys so that came up from 1 star. But his employees are not honest. I just bought this truck 3 days ago so I walk around it 24/7. I just left their shop 5 mins ago and get home walk around n see the big Scratch from them pulling it in the shop n out. Smh this only half the story. I have some other issues they couldn't get resolved. This place need some new mechanics.
Had a set of wheels and tires that I took to every tire shop in Brandon and Pearl that you could name and had no luck or was told “We can’t do that size” took them to Terry Road Tire & Alignment. They not only got the tires mounted and balanced but I was called every day they had to keep the tires getting updated about what was going on. I highly recommend Terry Road Tire & Alignment if you need any tires mounted or even looking to get new wheels and tires
I’ve never had any issues with them and always friendly so whenever I need anything replaced, Terry Road Tire and Alignment is my place to go. Great job keep up the good work!!
I went to them for an alignment and to plug a tire and they seemed like they were okay. But when my mechanic revealed that they without a doubt cross-threaded and broke my lugs and spindle everything changed. I called the shop owner and very respectfully and politely brought it to his attention. I made it clear that I was not playing the blame game or being in any way contentious or rude. I also plan out that no one is perfect and it's understandable if a well-meaning mechanic made a mistake that damaged my vehicle. I was simply bringing to his attention what my mechanic explained to me so that we could try to resolve the matter together. Instead of an amicable exchange the manager rudely told me, "there is no way one of my mechanics could have ever made a mistake like that. I'm going to put you on hold.". He then proceeded to put me on hold for about 30 seconds before hanging up. Absolutely disgusting. Any business owner that cannot acknowledge that their employees are human and can make mistakes is not a professional. Those mechanics handle thousands of cars a week and to not acknowledge that it is possible that they are able to make mistakes on a few cars a week is totally insane. And then to treat the customer like they are always wrong when that customers in good standing and providing lots of business to you is disgusting. Don't deal with these guys. If they ever make a mistake they will not take any accountability and you will be on your own. I will never do business with them again.
Abe was very patient and knowledgeable of what rims was needed and looked best for my Camaro 2SS. Huge selection to choose from and my rims came in when he said they would. Appreciate the entire shops performance and customer service!!! Love my Rucci Forged Rims!!! Highly recommended!!
I'll be going back to these boys every time I need rims or tires. Their selection is sick, and they get you in and out real quick like. Highly recommended!
DO NOT TAKE YOUR CAR UP THERE FOR ANYTHING. There aren’t any mechanics. No workers. I waited almost three hours and my problem still wasn’t fixed. Still had to take my truck to another shop for someone to fix the problem. No professionalism and bad business. The guy that was working on my truck said he had to leave and walked home. The shop owner tried to work on my truck but didn’t know what he was doing. I confronted the owner about the problem and he tried to convince me that it was something else. A TOTAL WASTE OF TIME!!!!
Great shop! Two other big name tire places told me I needed a new $400 tire and these guys fixed my nail hole in about 10 minutes. This is my 4th great experience here. Highly recommend
I went here last week to have a tune-up done on my daughter's car I was returning because earlier that year I had a tune-up done on my car and they did very well after my car was done it rode smoothly and was in great condition but when they did my daughter's car the tune-up was not done correctly the car continue to misfire after we drove it and beforehand we already had issues with the manager about the payment he quoted us one payment on the phone and then he quoted a different price and then went up as we were standing there.I don't know if this was an issue about being a woman or just bad business whatever it was he was not courteous are nice to us at all I will not be returning here. in the meanwhile I will be giving you updates on my daughter's car I took it to another mechanic to find out what did they do wrong
Excellent experience all the way around! All the staff were so nice and accommodating. Best price rims we have found online and in MS/LA. They have rims that no one else has. ? Huge change going from 37s on 20s to 37s on 24s.!
Did a great job on aligning my car. The staff were very courteous and friendly. He told me they are open more in the afternoon Mon thru Friday. Saturday like 9 or so. Take your car here if you need work done...
They are under ownership, the customer service is good if you are getting tires but, I got there at 1:00 and left at 5:20 for a tune up. They don't have a computer to tell what wrong with your vehicle. They replaced my spark plugs then I drove it a block and took it back they said I needed plug wires and then I needed a coil pack runs great now. This cost me $200.00 and did not need plug wires.
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