Hayles Towing & Recovery in
Jackson Landing (MS)

Hayles Towing & Recovery rendered a fast response time, excellent customer service, safe handling and budget friendly service on Thanksgiving Eve. Greatly appreciated, Nikki

I was in a car crash back in September And was told my Clinton PD that I would be allowed to get my personal items out of the car. Pictures of my kids, my dogs items, my daughter favorite stuff is, court papers and divorce papers. When I called I was told I was going to have to pay 468 to get items out of my vehicle. I was taken to the hospital by emergency services or else I would have gotten it myself. I am extremely disappointed. I really hope your employees enjoyed the items out of my car as everyone knows they are allowed to go through it before they scrap it.

I was in a bind in Jackson in my 25 ton wrecker, these guys came right out and assisted me and saved the day! Class act folks right here, thanks guys!!!

Took a while to get a call back. But very friendly.

Extremely nice, friendly, and professional staff.

Most horrible place ever I was locked up for 10 days when I got out this place told me they didn't have my car for another 5 days when I finally get there they want 1800 for my car to get it back I wind up paying 1000.00 cash . They give me the key I get in my car to crank up and it's not even my car key it's a truck key . Turns out they can't find my car key say this is the one jpd gave them . (This was on Friday) I come back on Tuesday with a locksmith to make me a new key for my car for 200 dollars and my car is gone they don't know where it's at . Turns out they sold my car to a guy who mysteriously found the key and drove it back up there for me to finally take home

I was traveling to Ross Barnett reservoir to Tommy’s landing pulling my bass boat. My truck started having transmission issues. Hayles got my truck & boat transported back to my home safely which was 3 hours away. Very nice, courteous & professional driver. Would highly recommend Hayles !

Excellent service and price !! What started out as an unfortunate situation surely ended pleasant and I’m very grateful!!

Great service getting truck pulled to dealership and driver was great and easy going

It should be illegal for them to not let me see my auto that was towed before paying for it after it was towed because it was stolen. At this point the might not be worth what is will cost to get it out of the tow yard because what the thieves did to it and what the tow truck did to it just to get it back to their yard to then charge you whatever they want for towing and storage even though they didn’t contact you right away for it would build us storage fees.

So I wreck.my truck and they tow it..wont let u look without paying the tow bill, at it or get ur personal items out of said vehichle. I woulda handed them the title, so they dont have 2 do the whole salvage title bs. And wait the 30 or 60 days .If I had found the truck to b irreparable and they even let me look at it. This company and their professionalism is bull $*#&. And I know good and well they arent goin by the tow laws like they say..i dont recommend them at all..

I have pics of 1 of their Tow Trucks running outta the lane on the internet while towing a truck rocks were tossed against my windshield and it shattered. I've got pics showing I was showing what happened and when I called it in and sent the pics a man called me back and literally laughed while telling me that weren't going to cover my windshield because the truck in the pics had mud flaps! So now im a single Mom stuck with a car I just payed off and CANT DRIVE IT until I can pay for it myself. On Disability it's gonna be impossible. Very Sad

Would recommend any day of the week they are very customer oriented, friendly, and professional.

I don't dislike Hayles Towing... Also, if my car breaks down again; I'll call them immediately... But the driver asked me if I had a mask which I did... Meanwhile, he and his kid were in the cab of the truck without masks for the duration of the trip... Also he could have been more "congenial" to say the least... I won't go any further about my dilemma... But hey, I'm a black dude in Mississippi so...

Google maps asked me how you guys were and I have to say... you were so timely and polite I suppose in a taken for granted kind of way because I barely noticed you :/ . In fact, I dont even remember having my vehicle towed or even coming here so no complaints from me!! Job well done. Keep up the good work. ? (I dont know why Maps thinks this happened, but I had to seize the opportunity to maybe make someone smile. Also, I do know several people who have done business with hayles who all have 5 star opinions.) Thanks!

During the ice storm they didn't even want to come out to help me get my car out the ditch

This group has decades of experience. Their equipment is top of the industry and they are prepared to get the job done. They helped me crank my vehicles and moved some expensive classic vehicles for me. They have the capability to move anything and an extensive fleet of all size wreckers. The owners are nice, the field staff is professional. Nobody really ever wants to call a towing service but I suggest you call these guys!

Response time was ok, but was having my truck towed from my house to a nearby shop. Call to check on the repair of my truck and they said they have the truck but not the keys. Come to find out my keys were found threw in a bucket without being taged by the tow truck driver instead of being placed in the after hours drop box now I have to wait longer on my truck witch I really need. But I promise hayles didn't offer me a discount. Won't be using again

I had an awesome experience with this company. AJ was the young man who came out and fixed my tire and ensured me that he would get me up and running shortly. He was very friendly and professional and I recommend this company and the young man that got me up and running safely.

Busted my truck window with rocks falling off their trucks and refused to acknowledge it or investigate it. Very rude people

Horrible customer service! Wouldn’t tow my car unless I understood in all probability my entire bumper would be ripped off. I told him to leave. It took $84 but he did leave! Money for nothing but the tricks are free!

Very Polite and quick service and great towing company.

A friend of mines got into wreck and all she wanted was some important papers out of the car, and I was only 20 ft away from the car. Is that too much to ask for some papers out of the car?

They were very affordable. The gentleman that assisted me was helpful and friendly. Great customer service!!

Highly recommend Hayles Towing! I can’t thank them enough. One of my company vans broke down over 50 miles away. Hayles went immediately and towed the van back to Pearl. We will definitely call them again! Thanks again, Blake Thornton / Capitol Countertops

Before I could even tell her what happen she just threw a price at me assuming my tire was messed up on my car. She hadn't even seen the car.

So they found out we were from out of town and ripped us off. We were quoted 65 dollars for tow, but upon arrival charged 85 insisting it was the mileage that added the difference. Charged for 10 miles at 3 dollars per mile and the driver took the scenic route, of course I googled the miles our hotel is literally 4 minutes from here and the shell station we were at on Beasley was directly in front of our hotel. I absolutely abhor bad business practices. Based on our treatment I recommend to everyone find a more honorable company to do business with