ScrubaDub Car Wash & Auto Detailing Center (Boston) in
Dorchester Heights (MA)

Great car wash. Waited a good half hour in line. But well worth it.

Yall need to do something with your lines it is causing major traffic issues in the area an its not sustainable. Today there has been traffic in the area for at least 5hrs

Their interior wash is not good at all. They hardly do any work on the car.

Not happy at all, cleaning is not clean. This doesn't deserve even a star. They give you an advice at the door, about the interior cleaning. Turn out the guys doing the work dont actually do it. They told me to make an appointment to clean inside. So I payed 40 dollars for interior cleaning. Without them cleaning it. They wanted me to go back in the car row and drive again through the car wash, to clean what supposedly they should clean already. I'm gonna at pictures from before and after the cleaning, and the re-doing it. Pic 1 = before. Pic 2/3 after the carwash interior plus. I almost hit my car because they decided to put a greasy liquid on the steering wheel. While this is only for the dashboard and doors.

Deep clean interior only. Needed dog hair removed from a new used car. Excellent job done! Julio and the other gentleman got all the little short hairs out. Great job, great service. I highly recommend anyone going here to get all animal allergens out of a car!

This car wash is perceptibly more basic than the Scrub a Dub in Woburn, with respect to the wash, rinse and especially drying sections of the experience. The dryer section here is awful. My car always leaves this place dripping wet. So, the issue is as to the equipment. The staff is OK.

To be honest, i've been in my mind to scrub a dub dub.Probably for over 8 years it ain't because I like the service.A lot of times people are very friendly sociable, but the one up on the merkel region highway is horrible.They updated it, it doesn't work properly.I paid the money and I keep going cause it's just the most convenient for me, but they leave so much to be desired.This one probably was a little bit better, but the fact that you can't wipe your stuff off.And when all that, when you get the expensive wash as I do and they put that stuff on the tires.If you don't wipe that stuff off before you drive away, it just spins all over the car.So that makes absolutely no sense.Absolutely no sense! And like I said, I get the best car, wash the most expensive one, and at least that's the worst thing I can say about this side.It might wash the car better than the other one.But the fact that I can't wipe nothing off without going into the street.And there's no parking that's miserable.I don't understand what the philosophy was with, hopefully they'll fix that soon.Who knows?I've been around a long time and it apparently doesn't work. And I think maybe next time, I'll take some pictures and take that.This time, by the afters and I get the most expensive all the car washes, you can get.I think for fifty bucks or something like that forty nine dollars!!!!

We payed for the interior plus package and they cleaned it horrible, fingerprints everywhere, oil everywhere. They don’t put any single effort into cleaning the car. Last time we come here.

I had an amazing experience at the south bay location, Kristian was super friendly and made sure my car was spotless inside and out. I really appreciated how thorough he was, and the attention to detail was top-notch. Definitely would recommend!

Terrible experience I paid 44.00 for wash and inside cleaning. The car still had bird poop and some other marks of dirt on it after i went through wash I pointed it out to the guy that was in the cleaning part he said "sometimes things don't come off I will see what i can do" when car came out of cleaning it looked no different then when it went on other than the floor mats were wet. Never again

Slipped an fell right outside of this business yesterday while a car was pulling out from the wash. Not an employee in sight. They need to do better at salting the ground on freezing days if the water is coming FROM THEM

In short, the deal is short. They will charge you $50-60 and will not do a damn thing, no matter how much they wanted it to be clean. They did not wash the car there, they just rinsed and wiped it, as a result the car is dirty but shiny???????????? stop ✋???

Incredible service! I was driving by on my lunch break and stopped in without an appointment. Not only did they fit me in quickly, they went above and beyond cleaning the inside of my car (which was truly filthy). Rodolfo was super kind—I’ll definitely be back to support them!

This place is fantastic!! Each time I come the guys there are great to make sure my car comes at its cleanest. There was one time I came by to have my car washed after what seemed like 100 birds crapped all over my car and they guys kindly ran my car a few times through the wash. Xavier was especially awesome for helping to scrap off whatever residue was left after the few washes. Highly recommend Scrub-A-Dub! ????

The manager Xavier was super helpful and pleasant to deal with. My white car had a red stain on it that was tough to get out and he made all efforts to make sure that it was gone. He took his time and explained to me his thoughts on how to best handle the issue. He definitely provided a top notch service.

Xavier is the man always take care of me at the car wash and exceptional service from all of them there

I love ScrubaDub company. They have their name and quality products that taking care of your dirty car, trucks and etc…. Never goes wrong with this name. Highly recommended to use them for your car. Xavier is one of the sweet guy I meet at the entrance. He deserves a rating of 5⭐️

Xavier the best! I drive all the way down from the state of Maine because the boys over here at the scrubber dub especially Xavier always do me right!

Xavier is soo sweet, tried speaking to my aunt in spanish even tho he isn’t fluent.

Xavier was very helpful. I usually don't take my car thru the car wash because of past experiences. He assured me that they would take very good care of my car and I was very happy. I'll definitely be going back. Thank you for keeping your work Xavier.

I give this five stars because the service is easy and faster than most. The staff is very polite especially Xavier, he always greets us with a smile every time we go.

Quick washing but the quality of service doesn't match the price. I paid 26 bucks for the exterior and 40 for the interior cleaning. Finally, I insisted on rewashing both parts.

I wasted 40$ on this car wash place for it to be absolutely horrible. The inside of my car was basically the same as it was before I came here. I asked for an inside and out car wash. It looked like only the outside was cleaned. I gave a six dollar tip, but I am cringing because of how horrible this place is. Never coming here again.

I’ve gotten the Royal treatment now twice and the car comes out just like new every time (2yo car that we keep relatively clean). Julio really pays attention to detail and scrubs, polish and aspirate every little corner, so I highly recommend their detailing services.

UPDATE (Dec. 1) After posting the initial review, I did finally get a call from David who is a Sr. Regional Manager who was VERY understanding and took the time to understand my concerns. He met with me in person within a week of posting the initial review. He and Bruno, the South Bay Manager, refunded me both the cost of the service and even the tip 100%. Lastly, we both agreed that since I had to file a claim with my insurance to get the repairs done that we would wait for that claim to close. If my insurance didn't subrogate the cost of the repairs/deductible, he would also refund that expense as well. After getting confirmation that the claim was closed, David and Bruno have since refunded my deductible 100%. Even though the issues could have been avoided, the work they did was good. Knowing that Bruno and David did everything they could to make us whole and not be out any money as a result we are truly considering trying them out again in the future. Thank you both for listening and taking action for your customers. ORIGINAL (4Oct): I was looking for something near our house in South End that did a full detail job for both interior and exterior and thought this would be good. I was hesitant about the price of $300 but thought we needed to pay a good rate for a good job. Initially, it was easy to schedule, and on September 2, the drop-off was easy. The initial time to wait was 4-5 hours which I was okay with and they called about 3 hours in and said they were done. So naturally, I was impressed. I hurried over and it looked good from the outside and once inside it looks good. I tipped the detailers $60 and began to drive away and this is where it all goes WAY DOWN HILL... The sunroof was completely broken and I struggled to get anyone to get a manager or to understand how it happened. So I take it to a body shop nearby that the detailer recommends (instead of getting his manager). The body shop tells me it would take more than a day and likely $1-2k to fix. and that I should ask ScrubaDub to get me a rental and schedule the repair. So I return to this ScrubaDub and demanded to see a manager where I waited about 15 minutes in the lobby. I am then asked to fill out an incident report where I wrote as much detail as possible. Eventually, Bruno comes out and said that he only briefly reviewed the video and that he couldn't determine yet if it was their fault, I asked to see the video and he said no that he couldn't do that. He said he can't process an expense over a couple of hundred dollars and told me "I can't tell you what to do but I would recommend you file a claim with your insurance and they will contact us with the cost." I asked if they had insurance we could contact and they said they are self-insured. He said his manager, David Manning, would call me next week for an update and next steps (...he never did). So I headed to the D4 police station after leaving to document the incident and contacted my insurance. We took our car in a few days later (with fingers crossed that the rain won't get in over the weekend) and after our deductible of $500 and ~$2k in repairs and a little more than a week, we got our car back. Our insurance said on October 1 that without the video, we couldn't seek reimbursement but since I knew there was a video and they didn't contact me initially, I went back to the location, spoke to the Assistant Manager who requested Bruno give me a call. I received a call on October 4th from that Assistant Manager again but telling me to contact the Regional Manager, David Manning, who I contacted but only go his voicemail. To say the least, I paid out $300 for the service, $60 in tip (before knowing the damages), $500 in deductible, and probably 20+ hours in trying to get information and calls, insurance, police, repairs, etc. and still am getting the run around with this company. If things change, I would update my review; however, this has been going on for a month now and we regret ever going here.

Best car wash company. The vacuums that are included with the monthly unlimited wash packages are, unexpectedly, very powerful and really user friendly. The soft cloth scrubbers and the high quality wash and wax products give my vehicles a brand new, luxury look that draws compliments consistently. ScrubaDub earns high honors all the way around. Thank you ScrubaDub! You're 5-Star! Sincerely, South Shore 5-Star Owner/Operator

They had bad service. I payed $50/month but after wash my car still dirty, wet and bubble every where on my car.