D.E.A. Automotive & Towing in
North Plymouth (MA)

I did something incredibly stupid today to my car today and needed a minor fix. Everyone in the office was so nice to my family and I. They let us come in the office have snacks and drinks and my car was quickly fixed for free. So thankful to them!

Allan the owner came out to my vehicle, for a battery issue. Subsequently, determined Battery needed replacement-Still under warranty. Asked about my driving habits, as a result, I realized, I was contributing to my own Battery problem. I can only give 5 stars, unfortunately. He is Professional, Knowledgeable and understanding!!

Was quick to respond and get to my car to assist with battery issue - was able to test battery and replace in the parking lot- recommend 10000%

Al was extremely helpful, he was professional, attentive and kind. I was on the side of the road for 6 hours and he was the only person who took the time and went above and beyond to help me on 10/31/25. Thank you Al. Sincerely, Kim West at 9 Bourne Road in Plymouth. (Address of incident).

Picked my 4Runner up today after D.E.A. completed a relatively large repair. Part of the repair involved electrical problems and installation of a new computer, as well as tires, brakes, and exhaust. Couldn’t ask for more from a repair shop. Danielle, their service advisor is great to work with. She kept me up to date regarding cost(very reasonable) and progress of the repair. Alan took the time to explain the repair to me from a technical standpoint. I highly recommend D.E.A.

They sent out Thomas and he was so professional while hooking up my car with care that make you think he was dealing with his own property.

D.E.A Auto and Towing were awesome to work with. Really saved me in a pinch last week. Would recommend them all day, and plan to go with them for any future issues.

I got stranded with my car stalled at a dangeros intersection in anindustrial area during a very busy evening. The service provided by Kyle was impecable and quick despite being already very dark. He went above and beyond making sure my car and I were safe and sound. Thank you kindly.

Wow - this was the quickest turnaround time, friendliest, most competent experience I've ever had with a tow request - despite the torrential rain. I also have an awful driveway off a main road. TJ, the driver, was courteous, patient and so helpful. Clearly customer service comes first.

I had a big problem with my car on July 4th , a super buzy day , and they were extremely helpful , kind and super honest . Helped me getting my car from a very difficult place and also helped me calling AAA to bring it to my house safely . I can’t say enough how happy and satisfied with their services . Highly recommend them.

Waited about a month before writing this review. All the other reviews are spot on. The repairs were done promptly as promised and were several hundred dollars less expensive than the legacy dealership. Will use them again when needed. Highly recommend

We broke down this weekend being from out of state. TJ our tow truck driver was fast, efficient, and extremely kind. He gave helpful suggestions along the way. We ended up with a dead car at their shop. They were kind enough to take a look at the car SAME DAY to see what was going on. We spoke with Danielle at the shop who was also incredibly kind. Although, the car is indeed dead, they were also kind enough to let us store it there over the weekend. Although it's never good to have a car die, especially when you're away from home, but these folks (and AAA) made everything so much smoother, safer, and all around a good experience that we needed to share. We can't thank you enough!

Finally getting around to writing a review! If you’re looking for a new mechanic, Al and his team are the BEST! He has been our mechanic for years! One of the utmost professional, kind and helpful automotive teams out there!! I love seeing the growth in his business Highly recommend!!!

Henry was top notch. He came out and got my SUV up on the bed 10 minutes after the call. He assisted me in the freezing cold and had a smile on his face the whole time. He earned a customer for life. Couldn’t recommend more.

Best towing experience I’ve had to date. The front tire fell off of my truck while driving and I was able to pull into a rest area. The first company that AAA sent wouldn’t even send out a driver because the tire was off the vehicle and stated that AAA wouldn’t cover it because it was a unsafe tow but they would do the tow for $285. AAA then sent out DEA and they had no issues towing it The driver Harry knew exactly how to handle it and got it on the truck and tied down in less than 10 minutes. Harry also made sure to not add any additional damages to my vehicle and absolutely refused a tip. I will be using DEA from now on if I ever need another tow.

My Nissan Pathfinder was misfiring. I decided to have Al tow it to his auto shop, DEA Automotive. This was my first experience here and it went very well. My truck was only intermittently misfiring, Al took the time to thoroughly assess the symptoms and repair my truck. Good communication, honest and up front, good prices. I will be returning for future repairs. Thank you Al, and team.

Unbelievable Emergency service ‼️ I called DEA auto towing and auto and truck center and needed a flat bed to move a shed as the new shed was arriving within 2 hours. After making a call to the dispatcher DEA, I had a flatbed truck in my backyard and the shed was moved with it an hour and a half. I have never seen such quick service out was in and out in my new shed was installed.

Can't say enough good things about DEA! They got my RV in quickly, diagnosed, parts ordered, and the entire thing fixed quickly and easily. Can't recommend them enough! Also Molly is the best shop dog I've ever met!

D. E. A. Automotive & Towing totally came through for me! They were incredibly quick to respond, the staff was so friendly, and they really went the extra mile to take care of my car. I'd highly recommend them for any towing or car needs. Awesome service! Professionalism unmeasurable

I walked in to see if they could help me with a part to install an awning on my SUV. I was quickly taken care of. I highly recommend them and will be back, only next time I'll not forget to bring the office pup Molly a treat. Excellent customer service!

Needed to get my new tailgate sprayed with Berliner. These guys were great. Incredibly easy to work with. They were able to get me in the same day I picked up the tailgate with about an hours notice, sprayed it and got it back to me before close of business and at a really fair price. And, it matches the ram factory bed liner perfectly. Absolutely no complaints

Al from DEA is the best. They went above and beyond for the repair of my car. They did not give up when it seemed hopeless. I am so grateful to Al. I feel that any other mechanic would have said I can no longer help you. But not Al! He kept trying until it was repaired. This was not an easy repair. I will return to DEA Automotive for sure and refer anyone I know to their business. Forever grateful customer!

I contacted Al and DEA to have a Bullet Liner sprayed into the bed of my Ford F150. They responded promptly, reaching out to me within a day of my inquiry on a Friday, and scheduled my installation for the following Monday. Their work was exceptional, and their attention to detail was impressive. They ensured all tape lines were perfectly straight, took care to remove and reinstall all relevant caps and screws to avoid unnecessary overspray, and even applied spray under the bedrail. The liner itself was applied evenly and thick. It has only been a few days since installation, but I have no doubt about the durability of the liner based on the quality of the Bullet Liner or their work. This was my first experience with DEA, and both Al and the team were not only highly professional but also communicated effectively throughout the process. I couldn't be more satisfied with the Bullet Liner or the service provided by DEA. Thank you!

Worked directly with Al for an engine replacement for my 2015 Chevy Silverado. He gets my highest recommendation. Al is very thorough, highly communicative, honest, and fair. You should feel at ease placing your trust with this shop. These guys like what they do, are proud of their work, and it shows. I would recommend repairs with DEA to all my friends and family.

After recently passing an inspection, it was suggested to me that I have my transmission checked out by someone.( They didn't deal with transmissions). I called Al that day and he had me bring the car in the next morning! No wait! Turns out my transmission was apparently fine, but there were quite a few other unsafe things wrong with my car that needed attention. Brakes, radiator, axle, and tire issues. I knew my car had not been driving nice for a while. After having Al do the repairs my car rides like new. The quotes were extremely reasonable, the service friendly and professional. It honestly couldn't have been better. DEA will be my new and only go to garage whenever my car needs attention. Thanks Al and staff for such a great job! Kim Aiello

I had been calling around to a bunch of different towing companies, DEA had the best price!, But more importantly they were SO NICE! When I told Al my situation about being a single mother of 3, & being on a VERY tight budget, etc.. he was extremely understanding & very helpful! I had been stressing about this situation since Xmas Eve, and after talking to Al for about 5 minutes I felt SO much better!! This will definitely be my first "Go to" place from now on & I'll be making lots of referrals!! LOL. Thank youuu!!

Al and his team are excellent! Thorough diagnosis, updates during the work needed, very fair pricing compared to what I had been given from two other shops, and the work was excellent. My needs were complex, and a job most shops wouldn't even entertain due to the PITA that it is... 2015 Chevy 2500 EGR Bypass Valve swap on backside of motor. He fielded it like a pro, managed my expectations of how long and what was needed, and what to consider adding due to the inherent tear down and extraction of the bad parts and was very upfront on pricing. The truck came back running great and feels like it never was even in limp mode with failed components! Nice to know that honest hardworking folks like Al and his crew are still out there. I've recommended D.E.A. already to my father and others, and will absolutely have any work on my vehicles done by them in the future!