O'Reilly Auto Parts in
Raynham Township (MA)

The customers services there is great ?

Mike was a great help! Changed my battery for me in the rain. Much appreciated

I was in a hurry and forgot my change. The assistant manager chased me down and made sure I didn't leave without it

Shout out to the older, thin, gentleman who serviced my request today, I believe his name was Chris, going by the name on the receipt. I was looking for a gas cap for my vehicle and he thought he might be out of stock as he had personally sold the same cap but he offered to go and check his incoming stock which had not yet been shelved and, sure enough, my particular cap was in with the other parts. That is what I call excellent customer service, when he could have just as easily have said he was out of stock (which is what his inventory showed) but did not. I will not hesitate to stop by this location again when I am in need of an automotive part and hope I get this gentleman as my cashier. Thank you, Chris!

Went in to grab something for a family member. I wanted to put it under a specific account that I know he has with orileys and Mike who was at the register was super disrespectful and wouldn’t spell the name back to me to make sure just because we “wouldn’t get the discount anyways” I’ve never had an issue with any orileys and this account. Very disrespectful and kept cutting me off.

The staff here were extremely friendly, and they were very honest about what they did and didn't know. Excellent customer service, will be returning here as needed! Details: My 2023 car already had a severe must/mold smell from the AC. I went in and asked them about it. The first person I spoke with was very open and sincere on not knowing much about car AC systems, but fetched me someone who knew a bit more. In the end, their reccomendations was a vent/duct cleaning spray(the same product a lot of people recommend online as well) as well as a cabin air filter. They didn't over promise. They didn't guarantee it'd fix the problem. Decided to give it a shot, and it worked perfectly! No more mold smell, and it doesn't even have a strong lingering scent, so I know it's not just a cover up! Very satisfied with the result and their recommendations, and I truly appreciate their honesty and sincerity. UPDATE(5 to 4 star) I had gone in for new wipers, I had no complaints up until the wiper installation. There was some difficulties getting the wipers on the car due to the cars design and none of us knew at the time how it was supposed to be done. This doesn't lose them points. However, in their attempts to help figure it out the paint on the wiper arm was damaged. I didn't point it out as I hadnt noticed until I got home, and it wasn't worth going all the way back for.

Raynham store is clean and all the mangers are very helpful and right on top of things what a great store

This is a great place, lots of kind people and easy fix to my car

Everyone in there is helpful . Mike went the extra mile to make sure i got everything i needed . Things got a little mixed up but made sure i was good and even followed up the next day

Went to get windshield wipers. The manager took great care of me. Was super helpful in picking out what was right for my car and at the best price point.

Every time I go to this place I get the wrong part. They are the most incompetent workers I've ever came across at a auto parts store. There's no way the ranking 4.5 stars. I know 8 to 10 other guys that agree with me and have the same problem. The owner should be ashamed for employing such a crew of clowns. Oh and Jeff your not that Kool lose your attitude. FIGURE IT OUT BOYS!

For a car guy it's Heaven and the staff are second to none. There all about keeping the customer happy and you will always go back. Great Job O'Reilly's

I walk in the evening before Thanksgiving, stranded an hour from home with a dry radiator, and before I finish the first sentence the guys at the counter knew exactly what part I needed that broke on the highway. Simple fix but I wouldn't have made it home without their knowledge and genuine help. Thanks many times over!

Needed new wipers, getting ready for that colder weather! Great group of people there and they even replaced them for you! Also picked up some Rain-x clean & treatment 2in one spray for the windows and some Meguiars polish so the snow can just slide off!

Customer service is great and the in stock is great. Unfortunately, their prices were higher for several larger ticket items I needed. (AC Compressor, Alternator and Starter) Their price match policy could be improved.

Always a great experience at every O’Reilly’s. Passing through and Jeep having starting issues. They test found bad Battery and check alt for me too(good). They helped me get it swapped out. Great prices and customer service. Thank you

Purchased replacement wiper blades for my Subaru today and the employees were very helpful with finding the right ones and changing them for me. Thank you!

Stopped in to buy a cabin air filter (average price $15-18). On checkout, price: $33! Whoa, I declined the purchase. Guy at the counter said "yeah, they're expensive". No, they actually aren't. When he realized I knew they weren't he admitted there was a $16 option, not in stock at this store. Bought elsewhere for $16. Girls, do your homework and don't be hoodwinked into paying double price!

One person at the counter on the phone. Another person walk by to the back begin the shelves didn"t return.I could hear three people in the back talking. Waited about five before someone came out. Bought a item a there was a core charge they charged me tax on the core that I have in my vechile. This place for me is to far to go to. Should have gone to Fall River or maybe Taunton. First and last time.

I used to frequent O'Reilly Auto Parts back when I lived in South Texas, and for the many years I've lived in this area, I hadn't seen any locations around until recent years. I couldn't have been more delighted with my recent visit, which was during a recent night we received some undesirable weather, including freezing rain. As soon as I walked in, I received a friendly greeting and offered assistance right away. I was in need of new windshield wipers to replace what was put on during the windshield replacement by Safelite Auto Glass about a year or so ago. The gentleman led me to the wipers, and to confirm I had the correct size, he asked the year, make, and model of my car. I'd asked for the Rain-X brand but noticed they had multiple models available. The associate gentleman was extremely patient in explaining the difference between each brand and the type of wiper they offered in a very helpful manner that helped me decide on the type I wanted to purchase. Then, I was looking for the orange Rain-X windshield wiper fluid containing the de-icer, which he also kindly helped me find. Then, as he was helping ring up my products for me to pay, he handed the wiper blades off to another associate to go out and install the blades for me. As I previously mentioned, this was at night; they were closing within the hour. We'd been having a combination of sleet and rain that night. I felt horrible for the man swapping out the wipers since I'd pulled straight into a parking spot with a snowbank in front of the car and offered to turn it around, but he said no worries, he could access them just fine as is. It only took him a minute to swap them out and offered to dispose of the old wipers, but I did keep one as an emergency spare, although it will only fit the drivers side. Overall I was extremely greatful for all the assistance and kindness I received from each associate and even though they offer wiper installation service, I felt horrible for the young man who had been swapping out my wipers that night, but couldn't be more pleased with my whole experience. I felt they went above and beyond with their personalized customer service, including their installation service in the weather conditions on that particular night. My whole experience from walking in the door to pulling out of their parking lot was extremely gratifying especially when compared to my previous experience at one of their local competitor's just a couple nights prior at Advanced Auto Parts on Dean St, Taunton- see my review on that location and more specifically the lazy lying associate that portrays the store not as advertised including services falsely advertised.

The nice place to go everything there is white Hennessy and nice and clean people are finally they help you supposed to go in they don't wait for you to come and ask them to come and help you that's what I expect in a place like that you don't have to go looking for somebody that's always somebody there and they're there they do a good job I ain't saying much for the other places around here because they're all they want to do is make money on you if something's $5 the kid will charge you $10 for another place but not here this place is good they take good care of you have a great day God bless you love you

First time at an O'Reilly's so I wasn't sure what to expect. The staff was friendly and knowledgeable. The store was clean and well lit. I had no problems finding the items I was looking for. One of the items was a bulb which can be a pain to find at some auto part stores. Their prices were right in line with other auto part stores in the area.

Prices are higher than most parts stores. So definitely shop around before going here. The store is clean and organized, again it might be the fact not a lot of foot traffic in the store. Workers are friendly and knowledgeable about your needs.

BEST location. They Go Beyond to Help Their Customers... Very Friendly And Professional Staff... If Item isn't avail they will Order and give you a time to pick up always Prompted. This Is My Go Store From Now On. No More Advanced Auto Parts Or Autozone.

Manager here truly saved my New Years Day. I had a bad alternator and since the moment I came in him and his staff was helping me and troubleshooting everything. From battery tests, to jump starting, to charging the battery to then finding out the main issue which was the alternator, that I was not aware of, they did it all to help save the day. The worst part of the day was that almost every mechanic was closed on New Years Day, but that didn’t stop the manager from assisting me and giving me a recommendation on a guy that could help that happened to walk in. Even all failed he even mentioned that I can leave my car parked outside until the next day when the tow truck came in, as a plan b. This is customer service at its best!!! Thank you guys for all of your hard work!!

This place has excellent customer service if I ever owned a business I would go there and try to steal some of their employees. They just opened a few months ago and I love coming here for all my auto needs

Counter help is great. Knowledgeable. Clean. Had to make a return. No issue. Brought in my 16 year old. They explained the options to him with the different parts we needed. Bought headlights. Only place i know that gives you gloves to install them with.