What clients say about Gettin2it Roadside Assistance LLC in Owings Mills (MD)
Nice service. Though the technician didn't come at exactly when he said he would, but when he arrived, the level of professionalism he displayed was superb. The wait was worth it.
I waited for over 3 hours for this company to show up. We broke down 20 minutes from their location. We went through our insurance company. After 1 and half hours we called. We were told that they had another hour before they had to be there. After 2 and half hours we called back, they did not answer the phone. Kept sending me to voice mail. Then they text to say “how can I help you” again I told them we were waiting again they told me they didn’t have to be there yet. They were rude and completely unprofessional. I didn’t realize that towing companies will only show up when they “have” to. I will never use this company again and I will make sure my insurance knows not to use them as well.
I need a battery jump at 12AM. After spending an hour calling all the 24 hour roadside places, they are the only place that answered. They kept in contact with me to keep me update on the E.T.A. of their arrival time and I was good to go once they jumped me. Thank God they answered because none else would!
Shady business. Stay away at all cost!
Took our credit card info when I called. Before I gave where we were at, my husband finally got the spare tire out (it was stuck originally), so I told him we did not need his service anymore! He hanged up on me. When I called again to confirm he's not charging us, he blocked my number! Guess what, he did charge my card and I have to put in a credit card dispute!!!!!
Horrible experience
I would like to take the time to give an excellent review to the best roadside company! Excellent customer service skills. Precise, straight to business. No playing around. Answered every question with patience. I will recommend this company to the world! Keep pushing Gettin2it roadside assistance!!!!
I got a flat tire on my drive home, my insurance company reached out and got “Gettin2it Roadside Assistance” dispatched to my call. I was contacted by them with an estimated time of arrival and a courteous heads up they were a little running behind. When Rich pulled up he was very professional. He had my tire changed in no time and even offered to plug the puncture. I would recommend them for your roadside assistance needs. Thanks for helping out again!
Garbage Company, I literally waited for 6 hours for them to do a simple tire change at my house and they didn’t show up or answer the phone when me and my insurance company called them. Do not use them they are a complete waste of time. I have absolutely no idea how they are still in business.
Never showed up. Claimed they did. Only texted after 30 minutes when they were suppose to be on the scene at 620am🙄
PS. YOU CAN SEND ME THAT SCREENSHOT TO MY CELL NOW! I WILL GLADLY TAKE DOWN THIS REVIEW IF IT PROVES YOUR DRIVER ATTEMPTED TO CALL ME 3X's @ 608am THIS MORNING
Website
