Pleasant Hill Service Center in
Owings Mills (MD)

Best auto shop experience I’ve had- seriously, walked in- and within 2 minutes my issue was fixed. Serge, the owner, was so friendly and helpful and turned my crappy day upside down with his kindness and expertise. Will 100% be back!!!

Didn’t charge me anything to fix my license plate holder. Grateful that I found Pleasant Hill Service Center. I didn’t have an appointment and I didn’t wait. Finished the job on a couple minutes.

Great customer service and work! Take your car here for all of your needs instead of Precision Tune down the road. These guys do everything Precision Tine does including inspections.

If you're reading reviews trying to find an honest and skilled mechanic, you can stop scrolling. SERGE IS YOUR GUY. This man is professional yet also personable, patient and kind. He goes out of his way to accommodate you, and makes difficult car situations so much less stressful. I called around 9am, asking if he could squeeze in a state inspection for a car we were coming into town to test-drive. We were coming from Frederick and wanted to have the car inspected and looked over before purchasing. Not only did he squeeze us in, he was able to do so earlier than anticipated. Serge was friendly and agreed to look over the car in general and let us know if he would recommend for purchase, apart from the inspection. He went above and beyond by telling us several things that we would never have known if we had not brought it to him, both good and bad. He did not charge us extra for this personal assessment and even advised us how much to offer on the car we wanted to purchase. Furthermore, this man is PATIENT. I called him back no fewer than 5 times within the hour to ask questions re: tag and title, state inspection report and other things and he remained kind and helpful. Thank you, Serge, for treating us like family and helping us to make a big decision. We are so thankful to have found your shop!

Serge is the best mechanic I have been to: he is down to earth, helpful, explains things to non-car people like me, his prices are fair, and my car is always returned quickly. He doesn't upsell unnecessary parts or repairs, so I trust him to do what he says needs to be done. I will continue going to him for all my car's needs.

I’ve been bringing my car here for a while now, and I honestly won’t go anywhere else. Every single time, they go out of their way to make sure my vehicle is fixed and back on the road in less than a day. They really care about their customers and take pride in their work, you can tell right away!!! It’s such a relief knowing I can drop my car off and trust that it’ll be done right and ready fast. Couldn’t ask for a better mechanic shop! THANK YOU GUYS!!!

Serge and his team are always amazing - pleasant, professional, and skilled. I wouldn't take my car anywhere else - unless Serge couldn't do what I needed done - then I'd ask for his recommendation on where to go.

Absolute gem of a service center! From my initial call to get a quote, to the owner’s honest opinion about the service that was recommended by another shop, to the drop off and pick up, to even following up with me after the completed service, they did not drop the ball! I was recommended to go here for my brakes from a family friend and I am grateful that I can now call this center my car’s servicing home. 😌 I will be returning here for all of my car’s service needs!

Pleasant hill are the only shop who will touch at my family or work vehicles. I have referred friends, family, and clients to them and have always gotten wonderful feedback. Highly recommended for their fast service, fair prices, and great customer service. Not just and oil change either! I had tires done most recently, but they have done prepurchase inspections, state inspections, and major repairs.

Serge was so extremely helpful with servicing my car and fixing my problem as well as explaining some other underlining issues. I would 100% recommend and will be going back!

I’ve been taking my cars there for years, under previous and current ownerships. Both have been outstanding. Didn’t think Steve and Rick were replaceable, but Serge is terrific, an encyclopedia of information about cars. Techs are terrific as well. They make a potentially unpleasant and sometimes expensive experience more than bearable!

I have been a customer for 25 years. I would not even consider changing. When the original owners retired they advised that they would only sell to someone that would continue their legacy of excellence. Well done! Serge and his crew are all stars. Thank you for the level of honesty and care you have shown.

Literally the most TRUSTWORTHY mechanic you will find!!! Serge and his team are amazing and I always have peace of mind leaving my cars with him. And… much more affordable than the dealership. (Recent Toyota quote for an issue was $2500. Pleasant Hill’s price was $1600!!!) If you are reading this, I’m assuming you’re having car trouble. STOP what you’re doing and GO to Pleasant Hill Service Center. You won’t find a more honest, down to earth, knowledgeable service center, with excellent customer service. And Serge is a stand up, solid and tremendously good guy!! Mom and Pop places with fair prices and great service still exist - THANK GOODNESS!!!

Surge and his team were great! They explained everything I needed for my car, the pricing was fair and got my car done really quickly. I would 100% recommend.

Went with pleasant hill for my pre-purchase inspection because my partner goes there for all of their vehicle service and was nothing but positive about the experience. The inspection was finished super fast and Serge explained exactly what was checked and gave me a rundown that made me feel confident about my purchase. Excellent communication, flexibility, and customer service.

Serge is an absolute customer service machine! My daughter began using Pleasant Hill a few years ago for oil changes and tires. She recommended them for service for our vehicles. Needless to say, my wife and I have been extremely impressed with Serge's honesty, pricing and overall service. After a horrible customer service experience with a local dealership (Heritage Jeep), we went to Serge for help on a major repair. He quickly diagnosed the issue and literally saved us a couple thousand dollars on repairs..What a life-saver! Thanks Serge for being fair and honest, but most importantly.."Pleasant"! I will never take our vehicles anywhere else!

My vehicle was literally smoking!! I took it to Mr. Tire the day prior and was told everything looked well with my SUV. Glad I went with my gut because my vehicle was dangerously was NOT okay. I called Pleasant Hill Service this morning and spoke with Serge. He was professional and knowledgeable. I dropped my car off and a few hours later Serge confirmed what was causing the smoke AND made all the necessary repairs!! I can’t say thank you enough for caring and providing phenomenal service. I will definitely return for all of vehicle services.

I have taken my cars to Pleasant Hill for maybe 15 years or so. The prior owners, Steve and Rick, were terrific. The new owner, Serge, is upholding the great service and professionalism they instituted. A week ago, I needed a battery replaced and Serge squeezed me into the schedule which I greatly appreciated!! I highly recommend Pleasant Hill Service Center in Owings Mills! April 11, 2025 Update: I took my car here twice this week, once for routine maintenance and, unexpectedly, for new tires. During the routine maintenance visit, my rear brake tires also needed to be replaced. They had me in and out in 45 minutes. Then a few days later, one rear tire was flat as a pancake. I filled it with air and took it in and left it overnight. Today, Serge explained that the flat tire had a broken valve stem but also a badly damaged inner lining. While my car was up on the hoist, Serge also noticed a nail in a front tire. Hence, 4 new tires were put on the car. They were able to take care of the tires even though they had a day that was booked solid. Again, I’m most appreciative of their professionalism and kindness!

Serge and his entire team are absolutely fantastic! I've had multiple emergencies with my car and he was always able to get me in same day and provide the most outstanding service. I wouldn't go anywhere else for my car needs. I highly recommend them if you're looking for an honest and kind mechanic!

WELL DESERVED 5 STARS AND AMAZING CUSTOMER SERVICE!!! I had an issue with my battery that was installed somewhere else, not only was Serge able to fix someone else's mistake but I was beyond amazed that he was able to get all my needs handled literally the same day within a few hours. No runaround or b.s. Instant major relief when I drove my car off the lot because even my car immediately drove more smoothly. Highly recommend!!!

I don’t take my car anywhere but Pleasant Hill Auto Center! The service is always top-notch, and I can trust them to do a great job every time. The team is incredibly friendly, and it's clear that they truly care about their customers. As a family-owned business, it's wonderful to support a local company that always goes above and beyond. Highly recommend them for anyone in need of reliable auto service!

TAKE YOUR CAR HERE!!! I have been taking my Cadillac to Pleasant hill for years and they do good honest business. You are actively making a mistake if you choose somewhere else. Serge and his team are incredibly knowledgeable. Everyone in my family takes their cars here as well and it’s always incredible service. Would give 6 stars if possible!

I took my husband's Buick there to be inspected. They not only got me in right away for the inspection, but then did the needed work immediately that allowed the car to pass inspection. I had been a customer of Pleasant Hill Service Center with Rick & Steve for many years. They changed owners about 3 years ago & this was my 1st time using them with the new owner, Serge, who seems honest and fair. I would recommend them for a reliable mechanic.

Straightforward, helpful, hardworking, the service team here is great. Pleasant Hill Service Center is our family's go to place! We've compared their prices to other places, and their fees are very competitive. Other service centers might claim to give a better deal, but Pleasant Hill is reliable and upfront with the true cost of services.

I will never go anywhere else! I brought my 2023 KIA in for a tuneup and had also lost my key fob somewhere in my car. A week of searching it and I could not find it anywhere! Serge and his team thoroughly searched my car while tuning it up and FOUND MY KEY FOB! So grateful.

Amazing service, wonderful staff, fair and honest pricing, you couldn't ask for more!! It's rare nowadays to walk into a business and feel like they TRULY care and that you are their top priority...That said, walking into Pleasant Hill Service Center is such a unique and wonderful experience! You feel comfortable and valued from the moment you arrive with their openness, honesty and wonderful customer service! Serge and his team are efficient, friendly, knowledgeable, and quick to communicate. We are so thankful to have a steady team we trust with our vehicles now! Our whole family is switching to Pleasant Hill. Try them out and see for yourself - you definitely won't be disappointed!

We’ve brought all of cars here at one point or another. Sometimes just for last rights, other times for routine service. Steve has always taken great care of our vehicles, and was even super sweet with my toddler who couldn’t sit still for 5 minutes in the waiting room. I recommend them for all your automotive services; they’ll tell you if there isn’t something they can’t handle, even recommending other local shops that can.