This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, Bourbon Auto Salvage in Lexington, KY scores 64/100 — mixed overall. Many praise fair pricing, a solid DIY pull‑a‑part setup, older‑vehicle selection, and prompt, careful towing (Wayne earns kudos). Others report inconsistent customer service—rude calls, poor communication, wrong or missing parts, and occasional long waits. The yard is rough: deeply rutted access, hard to navigate/find cars; several recommend 4x4 or walking. Good value if you’re hands‑on, but expect variable service and tough access.
Address:
4990 Bryan Station Rd, Lexington, KY, United States
Found them on Facebook Marketplace. I inquired about a window for my car. They told me they had it and gave me a quote. I was worried about paying them because they wanted me to pay through zelle and not through Facebook Marketplace they told me they'll completely understand and calm me down and convince me to pay. I gave Mom my information and I never received a thing!
This place took my money and never sent my part.told me I had to pay for parts I did not order before I could get the part they took my money and refused to refund.place is a complete ripoff and I'm in touch with the attorney gens office in KY to file a formal and try and get my money returned to me.dont be fooled by this place they will STEAL your money
Been going here for awhile. Place was recommended by a friend. Even got rid of a parts car here. Wayne was able to get it out of the cramped driveway it was in easily. He's got an Alexander working there as well who knows the location of just about every vehicle there like the back of his hand. Great pull parts yourself junkyard, fair pricing and good choice if you have older than 2000 vehicles that lots of places just crush for scrap.
Called to try and find a part for a 2.4L eco motor. Guy I talked to on the phone didn't even take the time to listen to what I was needing. As soon as I said 2.4 eco he said I can't help you. Most salvage yards want to earn your business and this person definitely didn't give me that impression.
Needed a coil spring as a prop for one of our Star Trek fan films. Drove out to the salvage yard, and picked it up immediately. Very grateful for his help!
I wouldn't go anywhere else to get the parts I have needed or need everyone there is friendly and you will not get better deal anywhere else and the prices are great I don't see y anybody would go anywhere else and they have every kid of vehicle you can think of so I Suggest you too go check them out they get different vehicles in every day
If you don't have a 4×4 with a decent amount of ground clearance, just park at the road and walk because you're not getting in. Also I got 2 flat tires here but that's not their fault.
Great gentleman. Showed up on time, offered fair price for it. Very friendly with children. Very professional. Couldn't have asked for a better company to have sold the car to. Thank you all.
Great Pricing. You take parts off Ourself. Take your own tools. We went to buy a truck Bumper. Couldnt get it 9ff without a torch. Had to go back a 2nd time. Bought some other small parts. Man is very Nice there. I will buy all my salvage parts from this place. Small parts mostly. Headlight lenses . Interior.
Im going to be blunt You get your own part you pull it not a problem you have to find the car not a big deal you dont have to have a 4x4 ive been here twice with a toyota matrix and a Honda accord the matrix can handle all the holes in the ground you really are supposed to walk around it not drive around it. Yes there are holes but only once you get past the garage in the back all in all I dont see why people are complaining they only accept cash I shouldve expected that but come on guys its a junkyard do you really expect it to be paved?!
Great experience with them! I called them and spoke to Wayne who said he could come get my car the next day at 11. The next day, he called before he headed over and arrived promptly at the time he said he would. The car was in the driveway and he did a great job pulling it out and getting it hooked up to tow without scratching the driveway or grass at all (previous tow company had scratched the driveway so we really appreciated Wayne’s care). They offered me $100 for my car which is what I expected. I didn’t shop around for more money or haggle though. All in all, a great experience, they came and towed away the car away for free, arrived promptly, were very careful, and gave me $100.
Not helpful, my husband walked the property for a while before finally giving up. We couldn't find the vehicle we were looking for even though he called ahead. They said they had one, a guy there even gave him an area to look in and nothing. Not only that it's impossible to drive to or through it because of the massive ruts that they've dumped cinder blocks and bricks into, if you can find it cause the GPS said it was on the left and it was on the right. We won't be returning.
I called them and ask them did they have a car on they lot for a part for my car they said sure come on down and it will be ready to go. I get down there not only do they not have the part ready which i had to wait an hour they come out with the wrong part smh then went back in there and came out with what i just found out with da part i ask for but its not the year of my car this place sucks
Wat a disappointment place i could hardly make it thru and when i did nobody helped me out i was just sitting there and one of the guys there walked behind my truck and write down my license plate and called the cops or pretend to call the cops and they looked at me like i was a terrorist i guess cuz im Mexican im never in my life stepping a foot on the property GOOD LUCK FUTURE COSTUMERS....
The place had exactly what I needed. I had called all over the state of Kentucky and no one had the Mercedes parts I needed. Most reasonably priced too! Joe was very helpful, a little blunt though. I will be back for more. For your vehicles sake, DO NOT drive anything other than a 4 wheel drive to get there though. The road back to the yard is awful and it nearly cracked the radiator on my Mercedes.
I was trying to ask something to this guy and he starts screaming at me really bad customer service I hang up I'm not listening to someone screaming at me when I'm trying to buy something from him
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