This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Bluegrass U Pull & Save in Lexington, KY scores 87/100. Sentiment is strongly positive: customers praise helpful, professional staff, fair pricing, a well‑organized yard with labeled rows and wheelbarrows, broad inventory, easy part‑finding, quick responses, and even a 30‑day warranty. Common complaints: occasional inventory inaccuracies (parts missing despite site/phone info) and the $3 entry fee; one low score cites prior ownership confusion. Overall value and service remain standout for DIY parts hunters.
Very bad business practice. We called and was told they had the part we needed. Drove all the way there (over an hour) and had to pay $3 to get in. Then once inside, the part we needed was not there. Wasted an entire day, gas, and $3 for absolutely nothing. Don’t bother.
Great service and the selection is awesome. Staff is very knowledgeable and ready to offer any information as well as direct you to the automobile your needing parts from. The 3 dollar entry fee means make sure you bring what you need on the first trip
If you are working on a car, and on a budget, this is the place for you! Cars and trucks are very organized and easy to find what you need. The best thing is: the people are very helpful, and aim to please.
I don't think the website is accurate what they say is there it's not there and you have to pay 3 dollars to walk back there and find out it's not there..it was a waste of time..had to travel a little ways to get there
Courteous, reasonable people. A gentleman got me here just as they were closing up, they let me run in and grab the part I needed anyway. Quick, easy, painless and pleasant.
Easy, tell them what vehicle you need parts off, if they have any there you pay $3 and go see if the parts you need are there. If the parts you need are there you remove them and pay on the way out. They have wheel barrows at the entarnce to haul your plunder out in.
Called, provided my title, lein release, photo ID, ALL VIA TEXT BTW!!! AND whamo, was scheduled for the next day, to get my clunker out of my driveway! Not only do I get to put extra dollars in my pocket, I don't have to pay for a tow and deal with all the drama. They really just made my day! Would give 10 stars if I could.
I was able to get in and get out quickly. The lady at the counter was very friendly and helpful. The yard is well organized and wheelbarrows were available for use. They even have a 30 day warranty.
Make your list and check the inventory before you go. They have wheel barrows with 2 front wheels, way easier than a 1 wheeler. And if you need a lot of parts, you'll need it.
The rows are labeled clearly, easy to find the car(s) you're looking for.
Read the rules before you go, too.
I have been looking for a specific part for a very long time and was able to find it and get it for a great price.
I am returning here ASAP !
Yes it was easy to get around but I've never been to a junk yard where they charge 3 dollars to just walk thru junk. I'll never be there again. That's a good way to make easy money bunch of crooks. I don't want to leave a star but it won't let me post
My granddaughter had a car she needed to junk. I stopped by Bluegrass U Pull to see if they could help. Stacy was wonderful; kind, professional, and friendly. She made the process easy. They are coming it to tow the car, gave her a fair price, and included all the steps to process the vehicle. I highly recommend them if you need to junk a vehicle. Both thumbs up!!
This place is gas everything you could need for just about any vehicle, their prices are unbeatable, and the staff are always out to help any way they can. This was s always our first go-to for all of our vehicle repairs (and I have 2 teens). Special thanks to Louis! We appreciate you, guy!
I will be doing all my business here. I had a mobile mechanic charge me $450 for a issue he couldn't find. I go to bluegrass upullsave here in my hometown of Lexington & guess what? All I needed was a fan belt! The gentleman knew exactly what it was. He is so smart! His name is Louis. I tell you what, he saved me so much $ from these mobile mechanics whom don't even know what there doing. I am a female & he was so polite. I didn't feel out of place. Ya know "men" are the mechanics Definitely 5stars. I will see y'all soon.
Amazing company. We were trying to get rid of a vehicle and they went above and beyond to be helpful. And gave a good price and everything. Would def recommend and will be remembering them for auto parts and such in the future
Needed to pull a part for a car of mine. Note that Google directions will take you next door to the other part of the business that sells Auto Parts. Use the driveway adjacent that's 40 ft prior to what Google tells you. There is a check-in process where you have to log in your name. They do not tell you over the phone that it is $3 to get in and if you don't find your part you do not get a refund. That being said, they're mostly accurate on the location of the vehicle but you need to pull part off of. They also have used tires of varying quality and depth tread for sale. Appears they have a generic pricing system that does not discriminate between makes of vehicles. Very helpful staff. Note that if you do have to call them back for some reason your calls are logged in through a call center and not the local business.
This is the first junkyard I've ever walked through and I was impressed by how organized it was! And that they can print out compatible vehicle information for what you are looking for!! Super helpful. I'll definitely be back, just gotta round up some tools and such :) and I saw a bunny so, I take that as a sign of good luck.
This company was helpful, efficient, and straightforward. I had no problems working with them. They made a good offer and honored it. They kept me informed about pick-up time and didn't keep me waiting. The entire process went as smoothly as it could.
I have tried 3 other companies: one never showed up for the appointment, one reduced their offer a few hours later, and one made a ridiculously low offer.
I am very happy with the business and would highly recommend it.
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