This rating is based on customer reviews, inventory size, pricing, and service quality
In Lexington, KY, Crutcher Brothers Parts Inc shows a strongly positive trend: Overall 97/100. Themes: knowledgeable, honest staff (Bub gets many shout-outs), fair pricing, and a deep inventory of heavy-duty truck parts—including rear ends, transmissions, and hard-to-find items. Reviews note an organized yard/warehouse, parts often on the shelf or pre-pulled, quick repairs, clear invoices, and smooth pickups (even after hours). Complaints are rare; one caller reported a rude hang-up, hinting at occasional phone/wait-time issues when busy. Great option for value and uptime.
Needed a drive shaft for a 2019 Mack Tractor and it wasn't easy to find. The Mack had been towed into the shop for a customer. We started looking nearby and gradually moved farther away. About 130 the guys called the place they knew would have it..... 120 miles away. Lol. I got there by 5 and all is well. The guy that helped me was so nice. It was a smooth pickup. The part was tidy and was secured in my trunk and they even wrapped it so my car didn't get dirty. The ease of pickup made up for the distance. I'm not all that easy to please so I notice excellent service. Thanks Crutcher Brothers. ;)
Very helpful in finding the parts I needed , very well organized quality parts row after row and outside there's every make and model of heavy duty trucks from sleeper trucks to daycabs to pick a part from if it's not in warehouse highly recommend if you need truck parts
Bub is a great person and has a lot of used parts for semi's and dump trucks. He has helped keep most of Kentucky's owner operators on the road, with out him a lot of us would be up the creek with out a paddle. He can also rebuild semi truck transmissions and speed just give him a call. He is also a wealth of knowledge when it comes to working on big trucks if you are broke down and don't know for sure what you need to be back on the road give him a call tell him what is going on with you truck and he'll probably know what all you need to fix it.
Awesome place for truck parts!!! Walked in with the piece I needed from a 1975 gmc dump and he went and found it almost immediately. They literally saved me like a caped crusader would. Highly recommend!!!!
Three different companies suggested that I come here to get my Freightliner's transmission repaired, with good reason. He was honest about how long it would take to get to the repair, and quick once he did. The price was very reasonable, with an itemized invoice. He will be my first call in the future.
Just called to get some insight on the type of work this place does, because I've heard so much good about them. Was gonna give them my business. But I'll pass. Because the guy that answered the phone had another call waiting, he says he has to much on him and simply hangs the phone up on me. That was very rude and unprofessional. Thanks but no thanks, I will be taking my business elsewhere.
Bub crutcher, and his staff are an awesome staff. whether you need fairprice repair work or fair prices on repair parts, one of only a few places in the area that you can get big rig parts used at Fair priced,
Great place to get used truck parts and fix them too, i went for a part and they have it cheap and also put it together with others parts of my truck, very clean, fast and professional service. Ii is a good place to get fix and buy used truck parts.
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