Frankfort Auto Haus in
West Frankfort (IL)

Recently purchased a great condition 2020 Nissan Murano and the entire experience was hassle free and very satisfying. The Team was very polite and professional and I would easily recommend them to family and friends.

The service was really great I appreciate every persons that was at the lot ready to help out. 2 days and was out with a car that should say something.

Ron was Amazing. Team Worked Hours to accommodate me and make sure everything was right with my car. Glad I came these guys are hard workers

My salesman was Ron I came in and drove off with a lot nicer car than I was expecting. Highly recommend

They are very accommodating, and stayed late to suit our needs. Great selection of snacks too.

We had a great experience. Very attentive, helpful, informative and willing to go the extra mile.

I had a great experience at Frankfort Auto Haus. The lot was extremely clean and every vehicle I looked at was spotless inside and out. You can tell they really take pride in their cars. The team was professional, respectful, and made the whole process smooth and easy. No pressure, just honest service. I highly recommend them if you’re looking for a clean, quality vehicle and a professional experience.

cars are way overpriced he asking double for a car that’s has 90 thousand miles arab dude is trying to make 20k a sale stay away he has a m5 for sale i did a kbb on the car it’s worth 40k arab dude is asking price is 56k and that’s without fees and dealer fees and taxes and plates and doc fees good luck bros gonna be out of biz in 6 months IF he even lasts that long. be aware and do your research before you buy from frank auto house

Easy in and out. They financed quickly. Good car selection.

Ron was a great help and, he helped me find the car I needed and was very polite and respectful.

Very helpful and patient. Quick process! Made some changes to help keep my peace of mind!

My experience here totally changed my perspective on car dealerships I’ll tell this Is the auto dealership. Wally, he made the whole process less stressful, he professional through and through, and he also knew what he was talking about. He handled everything with care because he really cares about his customers. I’ll definitely return if needing a car in the future, I’ll definitely 💯 % I’d make referrals to this place.

Had a great experience at Frankfort Autohaus thanks to Sam. He was professional, honest, and very easy to work with throughout the entire process. He took the time to answer my questions and made sure I felt comfortable every step of the way. The whole experience was smooth and stress-free, and I drove away feeling happy with my purchase. If you’re looking for a trustworthy dealership, I highly recommend Frankfort Autohaus and definitely ask for Sam.

Great experience at Frankfort Auto Haus. The process was smooth and stress-free from start to finish. Huge shout-out to Sam for being helpful, patient, and never pushy! he made everything easy and straightforward. Highly recommend if you’re looking for an honest, no-pressure dealership.

⭐⭐⭐⭐⭐ I had a great experience at Auto Haus in Frankfort, IL. The entire team was professional, knowledgeable, and easy to work with from start to finish. They made the car-buying process smooth and stress-free, without any pressure or hidden surprises. The vehicle selection was clean and well-maintained, and they were transparent about pricing and vehicle history. Any questions I had were answered clearly, and they took the time to make sure I felt confident in my decision. Customer service really stood out — friendly, honest, and respectful. I would definitely recommend Auto Haus Frankfort to anyone looking for a quality vehicle and a hassle-free experience. I’ll be back for my next purchase!

I had an amazing experience at Frankfort Auto Haus! The new staff was incredibly kind, patient, and genuinely helpful from start to finish. You can immediately tell they care about their customers and take pride in what they do. The entire process was smooth, stress-free, and way easier than I expected. No pressure, no confusion, just honest communication and great service. They took the time to answer all my questions and made sure I felt confident and comfortable every step of the way. I absolutely love my car and couldn’t be happier with my purchase. If you’re looking for a dealership that’s welcoming, professional, and truly makes the car-buying experience enjoyable, Frankfort Auto Haus is the place to go. Highly recommend! Best of luck to the new team!

Top-notch experience from start to finish! The staff was incredibly professional, knowledgeable, and patient. They helped me find the perfect car without any pressure. Highly recommend this dealership for anyone looking for a smooth and honest car-buying process 👌

Great vehicle selection & better prices than the big dealers!

Great cars selection. Very helpful and Friendly Staff. Made the whole buying a car experience very smooth.

That vehicle posted online may look good, but don’t trust it. I should’ve listened to the reviews. I read prior to purchasing. I want a small business. It was in need of a box truck. These guys were super nice and eager to help. I Spoke with the owner and Jeff. Purchased the truck and shipped to Wisconsin. It was not a cheap truck, but I was willing to pay for the reliability and honesty. I triple checked with them. Asking that there was no issues, No check engine lights? won’t have a problem passing emissions? things like that. Although the truck does run good, when I went through emissions. I was told that the check engine light is burned out 🙄 and There are several codes the engine is throwing. Failing to pass emissions and now I will be stuck with a Repair bill. Do yourself a favor and shop elsewhere. Also, before posting I wanted to call and see if they are willing to take some responsibility, The answer was no and they were very short and rude. They really need to come up with another excuse other than “another fake review”. If I knew how to post pictures, I would have no issues posting my receipt, signed by Jeff, from this establishment. Again, please do yourself a favor and listen to the many negative reviews on Google, Before thinking of purchasing a vehicle from these people. How this place is still in business is beyond me.

My parents bought a 2015 Ford Fusion 1 year ago and they are very happy with their purchase. They have had absokutely no issues whatsoever with the car.

Best place to buy a car! Love my new Chevy! Great guys here , very helpful and insightful

*** BUYER BEWARE*** .The place is selling unsafe vehicles! The frame on this truck was completely rotted out! I found humor in your response. It is funny how you want to deflect from your shameful and unethical business practices in an effort to excuse your actions. You know exactly what happened with this truck as well as I do. Whistleblowers are here for a reason: to expose and protect consumers against fraudulent business practices, as your own reviews on Google reflect. Unlike you, I have nothing to hide. Next, I will submit the photos and information to the Better Business Bureau, then reach out to the consumer advocacy team at WGN or WLS, or write an article for the Sun-Times. You know what they say about people in glass houses, they shouldn’t throw stones. Still think I’m not real? Try me! By the way my original review exceeded 7,000 + views. Word of mouth advertising is very effective

It was as pretty seamless working with everyone here! We were coming out of state to pick up a Honda accord they were selling. We asked them to do a third party inspection as the vehicle was a 2004. However, they used the mechanic connected to their shop so it wasn’t really third party. I still give them 5 stars however as they were perfectly fine with us taking it to a third party mechanic. The car was in really good shape but had some minor issues the mechanic recommended fixing before driving it back to Iowa (the fixes could have waited if we were local). We talked with Kevin and Jeff and they lowered the cost of the car. So overall, I would definitely recommend them! Also, Jennifer recommended a wonderful Italian restaurant for lunch (Francesca’s) and it was delicious! Thanks everybody! The car drove perfect on the way back and I’m very happy with it!

*****UPDATE******* Family owned doesn’t mean honest :) I just want to clarify a couple of things for anyone reading this. The shop that inspected the Jeep gave me a detailed breakdown of suspension and axle issues that they estimated at around $3,000 to repair. I wasn’t told anything about the work being only $400. When I asked about adjusting the price based on those repairs, the response I got was that the Jeep would just be sent to auction instead. Also, you never offered to refund the cost of my inspection because I would’ve told you that it was free, you wouldn’t have had to call the mechanic. Nice attempt at trying to make yourself seem like a good dealership. Had a pre purchase inspection done on a Jeep I was looking at here and found out there was at least $3000 minimum worth of repairs to be made on the suspension and axels alone. I went back to the dealer and asked if they can sell it for $3000 less due to the mechanical issues and they then laughed at me and said they will just sell it at an auction rather than lower the price. If you shop here definitely get a pre purchase inspection before buying because they will not help you out.

Outstanding service I got my car. They had detailed it. It was beautiful. They treated me like a king would highly recommend to anyone looking for a car the salesman knew exactly what he was doing he wasn’t pushy just overall a very pleasant experience.!!!!!!

Was surprised how quick and simple the purchase of this truck was ...Jeff was very nice to deal with and helpful. They have the biggest oldest plant in the show room, some cool cars for that mid-life crisis.