Panhandle Towing and Recovery in
Pensacola (FL)

Matt, the driver, was professional and timely. He was very careful and loading my Saab on the truck. Also he communicated well with the delivery and kept everybody informed. He did a fine job! I very much appreciate his service!

I had to have my truck towed to the dealer for repairs. They sent Matt to take care of my vehicle tow. He was great. Very friendly and knowledgeable about the whole process. I would definitely recommend Panhandle towing and their employee Matt !

Matt was my tow truck driver who showed up to help me in a desperate need to having my Baby towed to get fixed. He was so friendly, kind, and very knowledgeable!!! Thank y’all so much for ur services.

Matt did an excellent job towing my car and making sure it arrived at the correct destination. He was professional and communicated clearly throughout the entire process! Will definitely use Panhandle Towing again!!

Within ten minutes of requesting roadside assistance through our insurance company, Panhandle Towing arrived. Very fast response time and great job towing! I would highly recommend!!

My F250 pickup brakes failed and we were 75 miles from home. My nephew Jonathon referred us to Panhandle towing so we scheduled a pick up for them on Sunday morning and Matt the driver showed up on time. He loaded it on a rollback. This truck weighs approx 9000 pounds. Matt used 4 chain binders and 4 tire straps binders totaling 8 binders to insure my truck would make to it's destination. I was very impressed and pleased with Matt's knowledge and care of hauling my truck.

Cody and Matt were lifesavers on Christmas night! Kind and timely, they really helped us out of a tough spot with an odd-timed blow-out. We will never use anyone else again.

My towing experience was great. My vehicle needed a tow and even though nobody likes to be in that situation he was prompt and professional. He took care of my car and explained the process of what will need to happen next between his company and the insurance company. I appreciate Matt and please recognize him for his outstanding customer service.

Picked up my problematic project car from the shoulder of I-10 and got her safely home, even with inclement weather and further mechanical issues. Matt and Cody were very professional and had great communication about the entire service!

Matt saved my parents. My step dad's truck just got new cylinder heads but its still been acting up. It died randomly on them, and Matt was there in less than an hour to get the truck to the shop. The park override release wouldn't work but Matt had a clever way to get it on and off the tow truck with absolutely zero damage. Great job!

A week ago on December 7th 2025 , our car started to overheat, and was very hard to turn. We were able to make it into pet scents, parking lot in Gulf Breeze , Florida. Cold in raining. Early in the evening Open the hood and noticed the serpentine belt broke We called our roadside assistance.And they dispatched panhandle, towing in recovery . Unfortunately, it took them several hours to get to us.Because when the rain had stopped, everybody decided to get out and run errands for christmas.And it caused a four car accident that needed to be tended to first . I called dispatch to see when they might be able to get to us. They were very kind, very caring and very friendly and they would keep giving us an update when our tow truck driver would be in the area . I got a call and said my tow. Truck driver was in the area. And Matt was fantastic. I explained what I thought had happened to my car and he confirmed it. And so we ended up taking our car back to our house T-Mobile for some reason on my phone had met our tow. Truck driver on the other side of the street instead of pet sence parking lot which is fine. And I thought was funny. Matt could not apologize enough for taking so long in us being so cold. The last time my husband and I needed a tow truck.It's over twenty years ago and it was not a pleasant experience . Matt and panhandle towing in recovery was fantastic.I would highly recommend them, and if I ever need them again.I will be calling them for sure.And I will ask for matt . Thank you so much. Merry Christmas to Panhandle, Towing and Recovery. And to Matt in his family.

I had a great experience with Matt. He was able to meet me quickly to tow a vehicle to a repair shop. Matt was very friendly, polite and professional. Matt was able to attach the vehicle quickly to the tow bar and knowledgeable. Great experience, I would recommend for others when in need of a tow service .

Matt was great. We needed a tow on a rainy Friday night. They were busy but Matt kept in touch with us with ETA info. He picked up our car with care and delivered it to our home at midnight. Panhandle was also affordable- as other providers quoted prices 4 times higher.

Great Tow Truck company. I had a great experience with Mr. COLLIN. He took care of my SUV and towed it an hour away to the dealership. I fought with AAA (had to speak to the supervisor), so they would let me use Panhandle Towing company. Iam glad I did, I fully trust them, trust is a hard thing to come by. I will use them again next time and you should too!

I had an excellent experience with this towing company. From start to finish, they were professional, quick, and extremely helpful. Collin was the one who handled my tow, and he went above and beyond to make the whole process smooth and stress-free. He arrived on time, handled my vehicle with care, and made sure I understood everything before leaving. It’s rare to find service this reliable and courteous these days. Highly recommend—and if you can, ask for Collin! He’s the best. 🙌

My newish driver daughter got her car stuck and we reached out to road side assistance through our insurance. We were quoted 45-75 minutes. Collin called me within 10 minutes to ask the condition or the car so he knew what truck to bring! He was quick and amazing in helping get her back on the road.

Panhandle Towing and Recovery is the best! My insurance is the one who called them for my Roadside assistance claim and boy am I glad they did. Collin was very polite and he did not take long after I submitted a ticket. He was a lot quicker than I thought he would be and he messaged me to let me know his ETA. If I need someone again I'll be calling Panhandle Towing and Recovery.

Listen Collin saved me so much money. He came to tow my car but end up looking at it. He figured out the problem for me and just like that I was back on the road. He was polite and very professional. I am grateful he was sent out. The service was outstanding and excellent. And also he went out of his way to help me.

My tow truck driver, Collin, provided a speedy tow as well as gave me great insight to the best repair shop to trust my truck with. I look forward to working with him again! Highly recommend

Excellent, quick service. Realistic time estimate along with updates from Cody. I had a lot of things to do that day, and Collin brought my car to my apartment complex while I headed in a different direction. He texted me to let me know that the job was done and where he put the car. Panhandle Towing will be my first choice the next time I need a tow.

Great service and excellent communication from my tow driver, Collin. Kept me informed during the entire process. Actually was very impressed how he was able to tow my truck out of a low clearance carport.

A great tow service for sure. Friendly fast and fair to deal with. Collin is so easy to deal with. He takes the time to understand your needs and what needs to be done. Great customer service for sure. Highly recommend!

We had a flat and messed up jack on our vehicle. Cody came to help us quickly and greeted us immediately with kindness. He responded right away when he called and provided all the help we asked for and more. We really appreciated it in a stressful situation! Couldn’t recommend someone better! Thanks again.

Collin was very friendly and professional when helping me with my tow today. He was timely and very informative on his arrival. I would definitely recommend Collin to anyone looking for a tow. Thank you for all of your help!

Collin and his crew were responsive and extremely friendly. They were able to get to my vehicle quickly and delivered it for service without any issues. I will definitely use them again if needed!

Did a fantastic job towing and communicating with me the whole way. Recommended a repair shop to avoid needing to pay dealership prices and rerouted the tow for me. This is the 3rd time I’ve had this car towed in 2 months and he was by far the best I’ve dealt with. Thanks!

I never make reviews unless a company absolutely deserves it . With that being said when I tell you that Cody Foster showed up & helped me when I was going through so much already! The face of this company shines Godly Respectable and will help you in anyway and if you’re like me and on the edge overwhelmed Cody will talk you through that as well ! ♥️ Yall give Cody a call & let him help you ! I promise you won’t be disappointed !