Freeman Brothers Body Shop in
Pensacola (FL)

Great towing service! Need my truck towed 15 miles and Dustin was a pleasure to work with. The office answered the phone quick and the tow truck arrived less than 30 mins later. Couldn’t ask for a better service! Thanks Dustin.

Picked Freeman’s because a like local business and they have been around for years.I had sun damage on roof and hood. There were a few things I noticed after a week or so.Returned back and they took care of everything.Nice people,Clean shop.

I Stopped in the other day to have them look at work someone else had done. They were incredibly nice, friendly and helpful. A very knowledgeable man (Bill) came out and looked at my vehicle and gave me some solid advice and opinion about the work that was done to my vehicle. Just to be safe, I went 2 days later and got a 2nd opinion. As expected, everything Bill told me was 100% correct. His eyes are trained, because I couldn't see the issues until he showed me! Very knowledgeable!

Just picked up my Tahoe after having its roof repainted. It looks brand new! I highly recommend these folks for your auto body repairs. A+

What a fantastic team. I’ve been using this body shop for over a year now and they are by far the best in the area. The work comes out great in a reasonable amount of time. Tracy in the office is a pleasure to deal with!! Bill has done a great job on the many repairs, we’ve had done! If you want the job done right take it to Freeman Brothers!

I dropped my Toyota pickup off to replace the inside driver's door latch and the passenger's actuator. They had it finished in no time. Friendly, helpful staff. Taking my Toyota Highlander back next!

They towed my wrecked vehicle to their shop and were very helpful in letting my friend get all my belongings out before the insurance company towed it off.

Such a nice, family owned auto body shop. Thank goodness this is only the 2nd one we've been to. From the first phone call, we knew we were in the best hands possible. Someone (me) backed our truck into our 5th wheel. Ouch! Anyway, thankfully, we are stationary long enough to get the tailgate and parts needed. Bruce's in Midlothian just scratched his head and said he had no idea when they could get one in..... Tracey put me on a brief hold, called the dealership, and had it there the next day. See why they get 5*? Service. The employees are really nice, down home people who know their business and treat people fairly. Replaced our tailgate, painted, swapped out the guts and cameras, and repaired our tonneau cover, which was bent.

So pleased with my choice of body shops. With recommendations of several businesses but none of this non-chain owned shop, I had a good first impression.1And crossed my fingers... The amount of time, money and (no up-selling), was outstanding! Tell them Traci sent you, I stand by my recommendation. Both electronic mirrors replaced.

I called for their tow truck service as recommended by the garage i called to diagnose my no start. The tow truck dispatched immediately and got to me in 10 minutes. It was a Friday at 10 am. Was able to get my no start to the garage down the road. I was in a bind and short on time, but because of the quick dispatch, the garage was able to fix my truck same day. The operator was very personable. Thank you for your quick dispatch!

They did a wonderful job on my Tacoma! Tracy handled all the dealings with the insurance company, which saved me from having to play phone tag while trying to work. This is an awesome family owned and operated business that I would highly recommend! #supportlocalbusiness

Awsome! Quick response for a tow and very respectful and polite. Will recommend to anyone for their services.

Fast pick up when my grand father wrecked

Thank you so much Billy! The new paint looks amazing :)

I brought a Jeep part here about 4-6 months ago. It was a custom piece of steel armor and asked if they could paint match it. They spent about 30 seconds matching color swatches out in the sun and said no problem. I was a little hesitant based on the time evaluating the job and the pieces. Regardless I dropped them off. Originally told 24-48 hours it took them a week with me calling back to check a few times. The 7th day I was told they were in the booth and would be ready later in the day. I went in and picked them up, they were still on a table in the booth. But felt dry to the touch, I asked if they were okay to handle and install because it’s a permanent install. They said it was... I gave it 24 hours anyway because I know how paint works... Wrong. It was so soft that paint was literally shifting on the steel. Every screw install in the pre drilled holes was taking large sections of paint as soon as it made contact, the leading edges within 3 weeks had rust showing through the paint. It looked like they took my bare steel items and sprayed them and gave it back. I specifically asked if they would provide a like factory treatment to include prep work and sealing.... my very very low effort dual orbital buffer with a medium soft pad 2 months later cut through the paint and exposed even more rust underneath. Not only did they make my 50,000 Jeep look like a hack job. I can’t remove the parts and I’m sure the mating surface has caused issues underneath. They preferred cash Aswell which says something. My quote / receipt was so minimal I don’t expect them to do anything about making this right. It’s a huge disappointment on an incredibly rare Jeep (1 of 58) made like this.

I wish I could give y’all more then 5 stars! Freeman’s went so far above and beyond getting my car repaired for me. My insurance company dropped the ball several times during the claim process which caused serious delays that Freeman’s had no control over. I was at risk of running out of rental coverage and would have been forced to come out of pocket myself. They worked tirelessly to get the job complete before the rental deadline and even came in on Saturday when they should have been closed to keep me from having to accrue out of pocket rental expenses. Every time I called them for updates, which was a lot, they were so patient and always friendly and understanding. Along with the outstanding customer service, my car that only had about 300 miles on it when someone pulled out in front of me, now looks brand new again! I can’t say thank you enough! I am truly grateful!

Freeman Brothers was very fast, fair and extremely honest and friendly! Highly recommend:)

Very courteous and professional in all aspects of our business deal, tow truck operator was great, offered excellent advice and service.

Awesome attention to detail! Honest, hardworking group here. They will fix your car and work with the insurance company so you don't have to. You won't know your car was ever damaged. They go above and beyond.

Excellent work at a fair price. Just had my 95 c4 corvette painted. Beautiful job. I highly recommend them for all paint and body work.

They did a wonderful job on both of my family's vehicles

Had a good experience. Freeman Brothers towed my Camry from home to a shop. Driver was Dustin. Very professional and used a nice ramp style tow truck.

I took my car here for some body work - my entire front bumper was pulled off by rebar in a parking lot after backing up. The work was done in a timely manner, but when I picked up the car, the front wheel was making a rubbing sound. Also after about a week, the paint started to chip! I called the shop and they told me to bring in the car to get it checked out. My husband brought it in and whoever looked at it said that it was the wheel well/cover that was hanging off and that was making the rubbing sound and since it wasn't included in the original estimate, it wouldn't be remedied. My husband asked to see a manager since the wheel well was not making this sound prior to the repairs being done by the body shop and was told that it would get fixed for no charge when the part came in. In the mean time, they would retouch the paint (and told me that I must have hit something to make it chip so quickly- I didn't). Fast forward 2months(!), the part comes in and they "fix" the wheel well, but the car continues to make the rubbing sound. When I call to alert the shop that the original problem is still not fixed, they say that my alignment must be off. I take the car to another body shop, seems that the wheel well wasn't installed correctly and was missing 3 bolts and the alignment is fine. In addition, my husband gets my car washed and more paint has chipped off in multiple areas on the front bumper after the repair/paint is only 3-4months old. The Freeman Brothers did finally redo the paint (strip and refinish) and now the paint looks fine, the shop manager also offered to pay towards the other body shops' work(about 1/3 of the cost) for the wheel well. Overall, as satisfied as I can be but understandably annoyed.

I needed some paint work done on the hood of my car and after doing some research and getting quotes from multiple paint & body shops I chose Freeman Brothers. I am so glad I did. They charged me exactly what they quoted me and went above and beyond what they needed to do. Some of the wiring for my headlights was not correct (which they discovered when putting my hood back on) and they fixed it without charge. They also told me my car would be ready in 4-5 days and they were able to finish on day 4. This business is the epitome of customer service, quality and integrity. As a military member who moves around a lot finding quality businesses can be an arduous chore. If you ever need body or paint work done, Freeman Brothers is the easy, smart choice. Oh, and I almost forgot, the paint job was beautiful! The car looks just like new and you would never be able to tell she had any work done. :)

Freeman Brothers has a mechanic on duty now and he does great work. Brought in a 98 Honda Civic with a jumped timing belt and it was repaired the same day. The mechanic (Jason) not only called to let me know that my vehicle was ready, but he let me know what repairs needed to be completed before he attempted the repairs.

Just picked up my wife's car from Freeman Bros. Auto Body. She was in a wreck at US 98 and Bauer Rd. on the way to work at 6 AM. The driver that turned in front of her to make a turn had no insurance, expired license, no registration, etc. Freeman did an excellent repair job in record time. Really appreciate the good job. Unfortunately, this is the second time I had to give Freeman business in 5 years. Both times I was very, very happy with the results.

I was reffered here by Bobe's Garage. They do wonderful body work! Worked well with my insurance too:) Thanks!