9 MILE AUTOS LLC in
Pensacola (FL)

Nicole was so great, honest and easy going. There was no pressure to buy anything and she took the time to work with us. I would recommend going here.

This place is great. Ask for Nicole! Terry was great too.

Exceptional Customer Service. The team there are Superb! Five Star ⭐⭐⭐⭐ ⭐ And Ms. Nicole is indeed heaven sent. Outstanding dealership that I would recommend any buyer to visit. Hands down. 👏👏👏👏👏👏

Amazing dealership, they will make sure you are taken care of and ready to go! I 1,000% recommend buying from here, Nicole is amazing!!So happy with my purchase!!!

I wasn’t going to write a review but at this point it’s deserved. I bought a red Nissan 350z from 9 Mile Auto in December and there were a few things wrong with it, nothing out of the ordinary for an old car. It needed service (oil changed), relinement, the tire sensors recalibrated, and the passenger window motor replaced. All these things were discussed to be dealt with by 9 mile when I signed the Bill of Sale. However the oil change was not done, the window motor is still malfunctioning, and the tire sensors were not calibrated. I contacted 9 mile and the short of it was they claimed to have done the sensors which I didn’t believe till tonight. As for the oil change and window, they were never resolved. However, I found out they did have their mechanic look at the wheels cause the left driver side wheel’s lug nuts came off and the tire came off the car WHILE I WAS DRIVING. This is not okay. Any mechanic knows to torque down lug nuts. I praise God I am okay and no one was injured. Short of it is, be cautious buying anything from 9 Mile Auto.

Nicole was absolutely amazing put us in a car within an hour of closing. The car is AMAZING and gave us an amazing deal!

This was a great place to shop for a vehicle. I will definitely come back if I need another truck in the future. Nicole was a great help showing me the vehicles and the rest of the team was A1!

Sold us a vehicle with a dealer buyback title - didn’t bring it to our attention when purchasing & unfortunately this was our first time buying a vehicle & we didn’t know what to look for. Transmission went out shortly after the purchase. We are thousands of dollars upside down from purchasing a vehicle that is no where near worth what they sold it to us for.

They was absolutely lovely me and my husband came looking for a vehicle and didn’t expect to walk out but Nicole made is possible she helped us get into a nice truck! Definitely will be returning.

I recently bought a car here and the process was incredibly quick and smooth. The staff was efficient and made everything easy. A special shout-out to Nichole — she was extremely helpful, friendly, and knowledgeable throughout the entire process. She made the experience stress-free and enjoyable. Highly recommend!

They were amazing ! We ran into problems but they worked as much as they could to fix them and I was able to buy my truck ! If I could give 10 stars I would !

I wanted to update my previous review to reflect the full experience I had with this dealership. When I first purchased my vehicle, I ran into some unexpected engine issues shortly after taking it home. It was a stressful situation, but I reached out to the dealership to explain what was going on. What impressed me is that they didn’t ignore the problem or push it aside. Instead, they took the time to listen to my concerns and worked with me to find a real solution. After some discussion, they agreed to buy the truck back and helped me get into another vehicle that has been running great so far. I appreciate the fact that they stood behind their customer and did what was needed to make things right. Not every dealership would go that far, and the effort they put in meant a lot. Thank you to the team for taking the time to resolve the issue and making sure I left satisfied and confident in my new vehicle. I’m glad we were able to come to a positive outcome.

Nicole was awesome!!!! She got us into and incredible truck, very fast friendly! I’d recommend them to anyone!!!!

Nicole was great she got us in a great car for an unbeatable price. We are very happy with our purchase today

Nicole was great and patient while we walked around, sat in, and tested drove multiple vehicles. Thank you!

I purchased a truck from them on July 22nd. After driving off the lot with it, I was still being asked to jump through hoop after hoop for them, and the finance company for about 3 weeks, or so. I was not happy being harassed like that. It probably made me a little difficult for the lot to deal with because even through trying to be calm, I was very infuriated. Why let a customer drive off the lot if everything isn't good to go? "Policies". Ok. After that was over, I was finally able to go get the truck registered. Then towards the end of the 4th week heading back home from working a 14 hour shift, the truck lost power in first gear. So I took it to a shop that I've trusted with my vehicles over the years. It's been there every since. For over 6 weeks now to be accurate. They replaced the torque converter in the transmission, and also the transmission control module. Progress in the right direction because it's a little better. But they are still uneasy about how the truck is driving, and still troubleshooting to resolve the last of the issue. Knowing that shop, they will not release your vehicle to you unless it is mechanically sound, running, and driving flawlessly. I called the lot a few weeks ago asking for a loner vehicle, and got told over text that they don't do that. So I've had to resort back to renting trucks just to go back to work. Which is not cheap at all. I've only made one truck payment, and I'm fixing to have to come out of pocket for about, or over $3k in repairs. Seeing as they sold me a lemon that I'm stuck paying on, I would not recommend buying from this lot.

Bought a vehicle from a couple months ago first, they tried to sell me Truck with a transmission slipping in it. So I asked him if they would fix it if it messed up on my way home or could they take it somewhere and get it fixed for me and they said if it left the parking lot it wasn’t fixing. Then after I found a vehicle I wanted And I got Went home try to get a tag at the dmv they said I didn’t have the right paperwork So I try to call them the lady answered it Iand says she wasn’t in the office But answer the phone that was for the office. Sa said she call me back later she didn’t so I called The second time I called, it was the same thing And then now, when I called, they don’t even answer. All I need is a bill of sale so I can get my tag it’s been five months because they won’t answer their phone. They are unprofessional The girls don’t know what they’re doing and just play around. After all this trouble, I will never go back here again

Honestly, I'm a bit sad that I can't give a ⭐10⭐ review! "FIVE" just doesn't come close to the level of Awesomeness that I was Given and Shown by the Men at (Nine Mile Auto) In Pensacola, FL. John, and his Team- including {Miss Nine Mile} a.k.a/" COOLEST KITTY CAT IN TOWN " Hands Down, the Very Best group of honest trustworthy Men in the industry! I Won't buy another vehicle unless it is sitting on the car lot of 1241 West Nine Mile Road, in P'Cola, FL . 23534 Not only do I feel confident in the vehicle I purchased, but I gained friends that day as well! and I honestly mean that! Walking thru the door at Nine Mile Auto will always be a decision I am thankful I made, they took an extra amount of care that is not in the job description of "car salesman" and in a world that has become pretty yucky... That and They were like a breath of fresh air, so: if you're in the need of a (like/new) vehicle, then- go see for yourselves that the selection of crossovers, trucks & suv's located at NineMileAuto is all you will need to choose from! I can promise you that wasting your time is not going to be in the realm of events that happen at this particular car lot, also, keep in mind that living on the premises 24 hours a day is the coolest, prettiest, funniest cat I have ever met 💜👍!!

Great customer service, pricing, and down payments. The whole team was great. Our salesman Jon was very patient with all of my questions.

I appreciate these guys so much, professional, kind and got me in a wonderful vehicle. Highly recommend for anyone looking for a good reliable vehicle. Will use again in the future!!! Thank you so much for the hot.

I had a very unique situation when coming to 9 Mile Autos. I had just purchased a Tesla down the road, and at the very last minute they wouldn't release the total sale amount with my trade in due to the trade in Title having my maiden name. It did not match my new name on my license. We had a dilemma because I didnt want to drive my old car and the new on back cross state. So I called 9 Mile Autos. They had me settled and bought my car in 30 minutes. Thank you so much for the fast service!! I highly recommend this place.

I was about to buy another car from somewhere else when I submitted my application. In less than an hour I was approved and they drove the car over an hour to me. I was very impressed with their willingness to get a good deal done. I 100% recommend them and I think you should give them an opportunity for your business. Thanks guys. AIM HIGH!!

"My daughter bought her very first car on her own today, and the experience couldn’t have gone better! Haley was incredibly sweet, efficient, and helpful throughout the entire process. We’re beyond grateful and truly impressed. I would absolutely recommend her to anyone looking to buy a car!"

Faith was amazing. She was very helpful and knowledgeable of all the vehicles on the lot. I would definitely recommended going to see her at 8 Mile Autos.

KG is one of the absolute best salesman I have ever met! He did everything to get me in my truck and I am in love with it. He is goes above and beyond! This is the best lot in the world

My husband was so elated to get this truck. K G was very personable. We are so glad we were able to do business here at 9 Mile Autos. Side note KG is one of the best salesman we have ever done business with.

Bought an Audi on 9/30/24. We had a very smooth car buying experience. Faith was super personable and fantastic at helping us pick out and secure the car we wanted! Highly recommend this place and make sure when you go, you ask for Faith!