Waste Management was super easy to work with for our events. Delivery on time, correct location for dumpsters, picked up and dropped off exactly as agreed to. Very efficient and easy to work with. Recommend for all your needs!!!
My WM experience has been excellent the drivers are outstanding professional courteous and always very kind and careful Thank you for Excellent Service
I keep getting letters of notice on price increases every 2 months. The service on the hill is a hit or miss on whether my men and trucks can dump their truck without bogging down. The price increases are out of control. I can't go up on my clients 4 times in 8 months, they would drop my company for business services quickly.
Working with WM is efficient and accurate. I strongly recommend relying on their services – they are meticulous and consistently keep everything on track
"I've been using Waste Management for my restaurant and for my home, and I couldn't be happier with their service. Their team is incredibly fast and accurate, always ensuring that my trash is collected on time and without any issues. Their professionalism and dedication to providing top-notch service have truly made a difference. I highly recommend them to anyone in need of reliable trash management services!"
Customer service folks at WM are professional, helpful, warm, and friendly. Trucks are always on time, and the dumpster is always placed back in its proper configuration. WM has a wonderful business culture, and a delight to work with.
I have been working with Tabby Long for several years and with three different companies, she always is very helpful and pleasant to work with on my special waste needs. The profile process is easy and in my opinion and the easiest in the industry to complete and get approvals.
My actions with Waste Management have been very positive from the the gentleman in your accounting firm in Tupelo Miss ,to our driver on the truck and the helpers,They are all first class well trained and at Southport Townhouse 111 we appreciate every member of your personnel,Dec9 ,your driver is so very cautious of people walking dogs and vehicles backing out and his helper does great work as he rolls container out tidied up and returns it,Great team work and we appreciate it ,Thank you ⭐️⭐️⭐️⭐️⭐️🎄🎄🎄🎄🎄
Too expensive. Deceptive sales staff mislead me into accepting a large trash bin that i didn’t need implying it cost the same as the small one for my usual one or two bags of trash, and it would be useful on occasion. Didn’t find out until i cancelled several years later that 40% more for capacity i never used. Only thing good were the drivers who were very friendly but that was nothing special about WM because most service workers there (Tucson, AZ) were friendly and helpful because that’s the culture of that amazing city.
As of now happy with their services, they are always on time, do not skip schedule, starting this spring there has been no need to call to the City to report that the service didn't show up. They significally improved their service starting Spring 2024. So far no complaints, hope they will continue providing service the way they are doing it right now.
Payment: never clear
Payment methods: Website does not work ? We have to call 3 or 4 times to pay since nobody answers.
The Representative that made the Contract with us made a mistake and send a small container and we have to everything again as extra so they would deliver a new one.
The Pepresentative that made the Contract never answer us again, we left couple of voicemails but never called us back!
Unluckily we do not remember the name.
Hope this review help other Customers
Monthly charge has gotten out of control. They seem to just charge whatever they want at this point. I started at $280/mth and now it’s over $400!! Don’t use this company!
Please replace the damaged containers. Three or more calls to the city were ignored despite speaking with utility representatives. There are no options except to use neighbor’s containers and this is NOT a viable solution. I hope that this is addressed more timely moving forward.
Waste Management (WM) became our waste removal service in Poinsettia Heights a year ago. Transitioning from a known service to a new service is worrisome. However, WM began service prior to the new contract to familiarize them with the area and to practice delivering service. They have been consistent ever since that point. They have a set schedule, they consistently remove all waste, especially on Bulk Trash Day, and they leave the streets free and clear of any debris. Their drivers are friendly and responsive. Their equipment and trucks are in good shape. They are consistently professional.
This company is the worst decision we made, 0 customer service, the address in Fort Lauderdale is ghost address.
We cancel the contract and there are is charging, When I try to communicate, it goes from one operator to another for an hour and nobody does anything, they are also super disrespectful
Company only cares about getting the most money out of the customers. They are very easy to charge a $150 overage for a dumpster pickup if the lid is not fully closed, like 1/2 gap. They are forcing the customer to enter bank information on the website for Autopay, otherwise you will have to pay a monthly fee. Monthly bill is always unpredictable and keeps creeping up. As soon as my contract is done, I'm changing service to WastePro or Republic.
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