This rating is based on customer reviews, inventory size, pricing, and service quality
Emergency Towing Fort Lauderdale in Fort Lauderdale, FL scores 92/100. Reviews are strongly positive, citing fast response times (often 15–30 minutes), careful handling of cars (including Teslas), heavy-duty/long-distance capability, and clear communication. Many note fair pricing and above-and-beyond customer service. Weak spots: a small but serious cluster reports no-shows for business parking enforcement and disputes over release fees with rude treatment. No info on parts inventory, yard organization, or finding parts—this is towing-focused.
Address:
2550 NE 51st St #301, Fort Lauderdale, FL, United States
What clients say about Emergency Towing Fort Lauderdale in Fort Lauderdale (FL)
My family business has had an agreement with EMS towing for years. In the past two years, I’ve called them to remove cars illegally parked blocking our parking on five different occasions. Not once have they bothered to come.
If your business relies on customer access to your parking, this is not the tow service you’re looking for.
Luis from Emergency Towing Fort Lauderdale was amazing. My car was stuck in a difficult parking lot and in need of a flat bed tow on the eve of 4th of July. Luis arrived in 30 minutes, diagnosed the issue with my car, and was able to regularly tow the vehicle to the dealer. He even offered to take my keys and drop it off for me. Price was reasonable and service surpasses expectations. Thank you Luis and Emergency Towing!
Absolutely horrible people to do business with. They are rude, laughing at the customer when they intentionally make it impossible to get our car back from being towed/ then they overcharged, trying to stack another 250 after just two days when the law clearly says 36 hours, not 18 hours. They belittled you since they make it impossible to get your car back back breaking the law thinking no one will pursue the complaint system for Broward county. We did, filled a very lengthy complaint. Then they called threatening us when the investigator contacted them. We filed a harassment charge with the police.
The owner yelled at me when I asked what he needed for the car to be picked up. I stayed calm to get the information but he hung up on me. Rude - terrible service - disrespectful. the worst!
Called one time to get a tow I asked how long it would take to get a truck out, “I have no drivers available right now” and hung up. Wouldn’t call again
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