This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Battery Express in Fort Lauderdale, FL earns a strong 92/100. Customers rave about professional, down-to-earth staff, quick installs (often 10–20 minutes), mobile help, and fair, often lower pricing with warranties honored (2–5 yrs). Many cite good selection and clear diagnostics; one visit found a needed size out of stock but the owner worked it out. Service feels family-run and respectful. Weak spots: phone responsiveness—a few report unreachable lines or a rude hang-up. Wait times are generally short. Limited info on layout; parts are easy to obtain.
Address:
3401 W Broward Blvd, Fort Lauderdale, FL, United States
What clients say about Battery Express in Fort Lauderdale (FL)
I came to bex battery to replace my battery, Jay was so honest nice and respectable. He gave me the best price I could find anywhere, he changed out the battery and also changed one of my terminals. I will send all my family and friends to bex batteries. And he's also veteran which i love supporting. Thank you Jay for everything!
Highly recommend this business! Mr.Earl & Mr. Jay were so professional and friendly. I'm highly satisfied with the battery service I received. Will always choose to come back here.
Great customer and personalize service.
My car was having a hard time keeping the battery charged during the recent cold spell. AAA jump start 3 times in the same week!
I had no choice but getting new battery and Battery Express did not disappoint, they came to me and jump start the car when it shut off on the way to them. My car is a newer model and they had no problem getting the right battery at a much better price than the dealer quoted. Very happy customer!
I received excellent service from the owner all the way to the staff. You honestly couldn't tell who was in charge but they all worked together to help me with my battery. They honored my warranty without problem and then helped me put it in
This place is truly amazing and extremely professional! The staff wasted no time to make sure my needs were met and extremely patient! I’m so glad someone recommended Battery Express to me!! Thank you guys so much
I visited Battery Express on Friday November 14th. From the moment I got there I received nothing shy of outstanding customer service! The techs were extremely knowledgeable, patient and very kind. They assisted me with testing my battery, confirming that I needed a replacement and providing me with the best options for my issue all without having to step foot out of my car. Unfortunately the size battery I needed in the price point I needed at the time was out of stock. I politely asked the tech to put my old battery back in my car because I didn’t have the funds. He said to me “No we can’t do you like that” asked me to hold on for a moment next thing I know the owner is at my window. It’s moments like this that shows me how real God is. I don’t believe in telling anyone’s prices for them but He made the decision to work with me with what I had at the moment. Not to mention I got a top of the line battery with a warranty too!. I’ve been swerving and bending corners since! What he didn’t know is that I had spent almost everything I had getting my car back on the road just 2 days prior after it had been sitting since June. Before going there I scraped up every dollar I could and prayed it was enough . I am beyond thankful for the Staff and owner from the techs that work on the cars to the Receptionist who was so kind and respectful. I am most definitely a loyal customer moving forward! If you want a worry free,genuine experience, give them a try! You will not regret it!!
Excellent service, honest pricing, timely delivery - good experience. Got a 5 year warranty - watch out for some of these battery delivery people - they try to stick you with a 12 or 18 month warranty for the same price as reputable battery installers like these guys.
Couldn’t have asked or found better service! Makes you feel like family is helping you out. I’ve been having the worst luck with my battery issue and on a late Friday got taken care of and the best service. Thank you again! I will be back for any future issues and will refer!
Great customer service and the price of my battery was so very reasonable. They were fast and efficient. I was in and out in 10 minutes. I highly recommend this business!
Friendly staff, great selection, and good prices. The owner is as cool and as knowledgeable as you'll ever find. I couldn't be happier . You should make this your first stop when you need a battery. THX!!!!!!!!!!
Marines and batteries ... I never knew those words were meant to be in the same sentence until I met Jay and his family 2 days ago while having a battery issue. From the moment I contacted this business, the experience was perfectly solid. His daughter answered the phone and my questions with ease. I arrived with my vehicle in tow... Jay and another Marine got busy on the issue within minutes. Not only did they fix the issue of my missing terminal and complete a complicated install, they showed me how to deal with the issue in the future. Service, Speed, Low Cost and Future Preparation.... unheard of in many businesses today. You'd be a fool not to go to this business and utilize their services. My first experience was beyond my expectations and I'm sure yours will be as well. Thank you Jay... to you, your beautiful family my brother, and your Marine buddy who did the work. I keep my promises sir. I will always point people in your direction.
Phenomenal service. From a very nice young lady over the phone, to very nice Jay coming out to deliver and install. Very quick, very easy, highly recommend using.
Owner and his wife are very professional. He makes sure you're getting what you need and not trying to rip off anyone always got me and my children business great people.
Great service very professional got a new battery with 2 year warranty very nice staff especially the young lady working the front desk to battery tech wil was very knowledgeable about my car thanks again will be return back for all my battery needs
OMG I just left getting my battery replaced and this was the best experience I’ve ever had getting something done to my truck. Everyone was polite and offered exceptional customer service. I will refer all my friends and family here. They even offered me a military discount can’t be happier with the service!
Battery Express *****
Soon as I got to work and tried to start my car. I realized my battery had died. I called Battery Express to inquire about a battery because I had heard nothing but good things about the company.Even though I contacted Battery Express, I didn’t know how I was going to get the battery or get it installed since I worked in West Palm Beach. However, low and behold, on Mr. Joyner’s way to work (CEO Battery Express) in Broward county, he stopped by my job ready and equipped, and placed a new battery in my car. Now you talking good customer service. This business deserves 5 stars.
Great local company. Had a dead battery this morning went to Discount Auto and the lady was less than friendly and difficult to deal with then after I was ready to purchase told me she couldn’t swap it since she was alone, should have led with that. Called Battery Express and they had me in and out in 20 min. Earned my business and would rather support a local shop vs. big corporate chain.
Great service and great products, the employees are very friendly and kid friendly too. I was referred to them and the best decision I ever made. The wait wasn’t too bad especially the fact the other customers were friendly also. It’s hard to find a place where you are treated like a person and not a number. Keep up the good work and I can’t wait for the remodel. Very grateful for this new find.
What a great place. Great Business, great Down to Earth Owner and Staff, highly attentive to our needs today, discussing and changing out the Batteries to our Converted School Bus Mobile Art Studio, checking the Cabling and Voltage Meter etc..... so friendly and welcoming. Thank you for resolving our problem and getting us back on a reliable track. Highly Recommend.
Hi, I just wanted to say that I went to battery express because my food truck Big L.A. got the munchies had a problem with the batteries and they said that they can put the batteries in and I went there almost the day before Christmas and they were very very nice to us. They helped us in every way possible. It’s very difficult to find a decent battery place that doesn’t overcharge or run you through the mail. The woman I assume was the owner or cashier was extremely nice pleasant and very knowledgeable. I just wanted to tell anybody that if you’re stuck, and you don’t have any place to go and you don’t know who to trust , these guys got it and they will help you. Thank you battery express for putting Big L.A. got the munchies back on the road. !
Battery Express is amazing! I appreciate their service they’re extremely reliable and have great service. Eriel was so helpful and polite and the guy’s who replaced my battery did an excellent job! This is the place to come too if you ever have any car issues that needs to be resolved.
09/08/23- This was my very first experience with Battery Express and it was top notch service from the young lady that answered the phone who was very pleasant and helpful. She doubled checked the cost and informed me of my total. “Jay” (serviceman) arrived at my home and was so respectful and pleasant, he was the epitome of a true professional. I went inside to get my card and when I returned he had totally installed the battery in no time at all and checked it to make sure everything was good and I was percent pleased. You couldn’t ask for better service!! I also complemented the young lady who received my payment over the phone and I also informed her how great a job “Jay” did. I showed him how much I appreciated his help and service and then he was on his way. Battery came with a 2yr warranty.
In need of battery service??
YOU NEED “BATTERY EXPRESS”
I went here this morning after realizing my battery was going bad on me. I was helped by EJ and he was one of the most polite and respectful workers I have been serviced by AND he knew his stuff. Service and installation was quick. Great service, great people. I would recommend this business to all my friends and family.
I don't usually write reviews. But I took the time with these guys because they are truly amazing.
They have really competitive prices. Their staff is friendly and attentive, You will get your battery changed in less than 10 minutes. I even called because they were about to close and waited for me to replace my battery. Excellent customer service. 100% recommended.
I am very impressed with the service I received last week. The staff was very welcoming and efficient. I purchased a new battery with a 3 year warranty at a very affordable rate. The owner also blessed me with a mask to utilize during these trying times with Covid 19.I recommend this company to any and everyone.
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